Property was very nice. Great location. Property was also very clean and had everything we needed. However, there were two families staying at the property. When the first family got there, the gate guard would not let them in because they were not the person that made the reservation, however, they were all on the reservation info, and in fact the property sent a separate email asking me to complete paperwork with the names and ages of all who were staying. I called Vacasa and spoke with a customer representative, she then called over to the property manager and assured me that they would now be allowed to enter the property. When they got there, the gate guard told them that the property manager did call down, but said not to let them on the property. Also, in the VRBO reservation, it said the pet fee was included in our reservation, however, the property gave us another piece of paper, asking us to fill out the paperwork and pay for our pet again. It was a really nice area to stay in and we did enjoy ourselves, it was very quiet and had lots of things to do and a great walking area.