Check in process was not easy. I didn’t get my instructions till the day of - and found out I couldn’t check in till 4pm. Ok fine. The lock box outside of the building was open with no key, I wasn’t getting a quick response from the owner, but another resident let us in the building. We got to our room 2 flights of stairs up, at almost 5pm and it was still being cleaned. She did a decent job considering the last people stayed a very long time and didn’t respect the property. There had been pets there and still pet hair on the couch and chairs. There were 4 long black hairs still in the shower. We could all smell cigarette smoke and thought it would go away but after the second day we realized it was coming thru the ventilation of the other apartments. ALSO, did not know it’s an apartment complex and didn’t know people who lived there have their own parking which we accidentally parked in and a lady was very upset with us. The master bed is very squeaky, metal frame. The other two were fine. There’s a digital keypad on the door which at first didn’t work but the housekeeper got battery put in it. We went out came back and couldn’t get in. There’s also a realtors lock box with a key in it, that he sent me 4 different codes for. Apparently one was a master back up and that was the only one that worked.This was a lot of trouble to stay here and not cheap enough considering all this. We won’t be staying again when we’re back.