WARNING!!!!!!! DO NOT STAY AT THIS HOTEL!!!!
We checked in on Thanksgiving. When we booked the hotel through Expedia we were not informed that there would be a $300 incidental hold on our card. The cost for our room was $914.49 according to Expedia but when we got to the hotel, the person at the front desk ran our card before she told us the total cost would be $1,200. The card got declined and $1,017 was taken from our card. We went to the bank and deposited an additional $500. We we went back to the hotel and they tried to take $1,200 again and it got declined but they took the whole $500 that we had just put on the card. The next morning, we see a charge for $914.49. When I went down the next morning, I was told by the person at the front desk that Expedia does not inform guest about the $300 incidental hold. You would think that if this was know that the hotel would inform the guest of this when they arrived. But for this hotel, that would be expecting too much.
When we got to our room, there were no towels in the bathroom, the tub had hair in it, the trash cans did not have trash bags, and the two glasses in the room were dirty as well as the tray that they were on. The microwave was also dirty.
My husband and I decided to go enjoy our evening. When we got back to our room, I pulled back the bedding just to find that there was dirty sheets on the bed. To be more specific, the sheets had sex stains on them. So at almost 11pm, I was changing sheets.