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Hawthorn Suites By Wyndham Troy, MI

2.5 star property

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Photo gallery for Hawthorn Suites By Wyndham Troy, MI

Interior
Sun deck
Lobby lounge
Premium bedding, down duvets, pillow-top beds, individually furnished
Free daily on-the-go breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2600 Livernois Rd, Troy, MI, 48083
  • Place, AirTime Trampoline & Game Park
    ‪18 min walk‬
  • Place, Troy Historic Village
    ‪2 min drive‬
  • Place, Comerica Park
    ‪21 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪41 min drive‬

Room options

Executive Penthouse, Multiple Beds, Non Smoking

  • 78 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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Exterior
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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.0 out of 5, Very good, 602 reviews
The price is CHF 87
includes taxes & fees
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About this property

Hawthorn Suites By Wyndham Troy, MI

An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area. Housekeeping is available on request.
Hawthorn Suites By Wyndham Troy, MI offers 152 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature washers/dryers and coffee/tea makers. This individually furnished accommodation has separate sitting areas and includes queen sofa beds. Pillowtop beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and dishwashers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hawthorn Suites By Wyndham Troy, MI, you'll be within walking distance of Daisy Knight Dog Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Daisy Knight Dog Park and a few minutes from AirTime Trampoline & Game Park
  • Pets welcome for a fee (restrictions apply)
Hawthorn Suites By Wyndham Troy, MI offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 753 square feet (70 square metres) and includes a conference centre. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Hawthorn Suites By Wyndham Troy, MI. Free self parking is available.

This Troy hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (753 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 19 buildings
  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Shared accommodation
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Maximum 2 (weight limit: 30 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Troy MI
Hawthorn Suites Wyndham Aparthotel Troy MI
Hawthorn Suites Wyndham Troy MI
Wyndham Troy MI
Hawthorn Suites Wyndham Troy MI Aparthotel
Hawthorn Suites By Wyndham Troy MI
Hawthorn Suites Wyndham Troy
Hawthorn Suites By Wyndham Troy MI
Hawthorn Suites By Wyndham Troy, MI Troy
Hawthorn Suites By Wyndham Troy, MI Hotel
Hawthorn Suites By Wyndham Troy, MI Hotel Troy

Hawthorn Suites By Wyndham Troy, MI Reviews

Reviews

6.8
Rating 10 - Excellent. 247 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 180 out of 1000 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
They thieves would take any complaint to evict you and keep your money especially the manager
Stayed 1 night in Feb 2021
Verified

8/10 Good

Mahalia

Good
Stayed 1 night in Dec 2020
Verified

2/10 Terrible

Miranda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL IS PERMANENTLY CLOSED Not sure how Expedia let me book a closed down hotel. Imagine pulling up to a hotel to have your kickback for your bday to find out it’s permanently closed. I had to scramble to find a hotel at the last min
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Terrence

Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jun 2021
Verified

2/10 Terrible

Ronisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible I would not recommend

Was giving room that was dirty no one had cleaned it brought the attention to the front desk she gave me another room same i seen maybe 4-5 rooms before I was able to say ok this room is decent. I’ve asked to speak with a manager or have manager call me nothing this was Friday today is Monday and still haven’t heard anything from management
Stayed 2 nights in Nov 2021
Verified

2/10 Terrible

Dinesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and dusty . Doors are broken .room is not cleaned .
Stayed 2 nights in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
The room was very clean. However,
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

Leon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst property ever

The worst hotel I have ever stayed in. Filthy rooms and property. The first room was dirty and had cobwebs everywhere. I should have stayed in that room. Second room was even worse! Dirt etc on the walls, flys and gnats flying everywhere, broken TV where someone had smashed it and did not fix it and said they could not replace it. I had to clean the room by myself as the maid service said they didn’t have cleaning supplies. I had no where else to go so spent the night there. Unbelievably noisy with people and cars in the parking lot and the neighbor started playing loud music at 4am when they got home.
Stayed 10 nights in Oct 2021
Verified

8/10 Good

William

Liked: Staff & service
The king size bed was wonderful and the shower was great.
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Yetchyun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen does not have pots and pans. Limited towels, plates, cups and utensils. Has coffee pot but do not provide coffee. No tissue box available, some lights are not working. Lobby sign says including breakfast, but there was none. Do not recommend.
Stayed 1 night in Oct 2021
Verified

4/10 Poor

Erika

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the staff was friemdly, the accommodations were subpar. I booked a penthouse suite and more things were wrong than right. The handrails, fans,showerbars, lights in the room were all broken. There were no sheets for the sofa bed and the sheets that were on the downstairs king bed had blood on them. The bathroom floors upstairs were filthy. The door for where the furnace was was dusty. The fride had old butter in it. The floors were sticky. Just gross. For the amount I paid and the deposits they ask for you'd think the place would have been better taken care of. Ill be sendimg my complants to corporate also.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a sign this is it!!! Don’t book! I will be calling corporate!!! Ill start by saying i made reservations more than a week before and i got a call the day of check in that they made a mistake and overbooked and have to cancel my 2 days… (wasn’t my fault) and they did nothing to accommodate me on this special weekend. So they cancelled 3 hours before check in. I had to find another hotel in 3 hours on a special weekend where everything was booked!! I decided to call around 6pm after check in to see they had any available rooms.. and what a surprise they did. The receptionist Onyeee said come on in and she’ll take care of us. Arrived. i will say she did everything to try to help us out. But still not enough. So come to find. They had plenty of rooms. The first room we went to
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Betty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nasty never again

The towels was nasty no face towels lucky we bring r owe bugs, sheets stinks as u see in the freezer ice everywhere sinks plug up. Stay there b4 it wasn’t like that but never again just nasty
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slightly better than a crack house, but not much

I have no clue how this hotel is a "By Wyndham" hotel. It is an old apartment complex converted into a hotel. The room conditions are best described as "Sticky". Plus they charged my credit card twice for the stay and the hotel manager never returned my call about the charge. DO NOT stay here!!
Stayed 2 nights in Oct 2021
Verified

2/10 Terrible

Diane

Disliked: Cleanliness, property conditions & facilities, room comfort

Should NOT be on hotels.com or any other

Would not stay, found another hotel.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness
Disgusting place
Stayed 3 nights in Sep 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was very dirty, didnt look clean at all
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Mariah

Liked: Staff & service
Disliked: Cleanliness
There was a cigarette burn in my bed when I got there, the shower didn’t drain, the “AC” pumped out hot, wet air and it was basically a sauna. I had to open the siding door all night which felt unsafe considering every light outside my room was not working so it was pitch black. I reserved two nights and only stayed one because it was so bad.
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Steven

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked that I was upgraded to a two bedroom unit.
Stayed 4 nights in Sep 2021
Verified

2/10 Terrible

sandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the dirtiest most run down hotel I’ve come across. Broken glass in parking lot. People crammed in one room living with lots of dogs. Hotel doors had paint peeling. First room ac was broken. Second room had black hair stuck to sheets when I pulled back the blanket. Pillows were so old they were no longer rectangular but lumpy squares.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dissatisfied disaster.

First was sent to a "room" after some confusion between front desk personnel. Neither was dressed professionally and gentlemen in tee shirt was told he was reading wrong numbers for my credit card and "this is why i have to call people in the morning about their card" I came back to front desk as neither key i was given worked. When i returned to check in lobby to say the cards didnt work. I was greeted with disbelieve that my room keys didn’t work. Returned to assigned room where i was greeted by a guest who said they had the room for the next several days. Return to lobby given a new room in a different building. Room had mold on utility closet and bathroom was filthy. This is not a suites hotel as advertised but apears to be full time housing with occasional overnight rentals. I checked out and did not stay here was informed i would still be charged as no refund policy.
Stayed 1 night in Sep 2021
Verified

2/10 Terrible

Amelia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay here!!!

The photos of this property must’ve been taken YEARS ago because it no longer looks like the photos. The hotel was filthy. I found a previous guests clothing in a chair. Spiders in the room. Dust and dirt everywhere. Couch was stained and had holes in it from cigarette burns. The carpets were so filthy my feet turned black from walking around shoeless and I have athletes foot now.
Stayed 3 nights in Sep 2021
Verified

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Many years ago a friend booked this hotel, and I remember liking it enough to book again. On this trip, however, this place was both disgusting and worrisome. I had to take pictures of how I left it (cleaner than how I found it) for fear this place will try to run a game on the deposit. Any and all amenities promised were unavailable from a hot breakfast to any food at all. The internet was "free" but nonexistent as the LAN network was available sometimes, but connection to the internet was so intermittent I could not even get to http://example.org more than once within a half hour. I even had to bring my own toilet paper as I found out an hour into staying there. The phones would ring every few minutes from Midnight to some unknown time. It is unknown because after alerting the staff (with their short attitudes and uninterested demeanor) I was informed it "just happens." This prompted me to leave the disgusting phone off the receiver and move on at about 4 A.M. The "non smoking ($200 fine)" room reeked of smoke and was filled with other people's hair. The room looked as if a vacuum hadn't even touched it for the last five visitors with the variety of hair found throughout from the kitchen to the carpet to the bathroom. This and many more finer points of staff interaction have prompted me to write both a review here and contact Wyndham separately. If I am able to request a refund I will be doing so at the earliest opportunity. This place disturbs me.
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at Hawthorn before, not this one but others. Great concept. Extra room, a kitchen so you don't have to eat out....this one was not that place of previous properties. I'm sure there is a customer for this property (all I will say) but don't go with high expectations. If price is your driver, this is a good choice. (all I will say). Not even sure how to describe it other than to say, think twice. .
Stayed 1 night in Aug 2021
Verified

4/10 Poor

LaTonya

Disliked: Cleanliness, property conditions & facilities

Disappointed

Multiple big black spiders inside the room, the bathroom door had been kicked in, the frame around the door was busted up, the air conditioner didn’t cool the room down the thermostat was set at 49 degrees, I was afraid to go to sleep, fear of a spider might crawl on me, sleep with the lights on.
Stayed 1 night in Sep 2021