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Somerset Inn

3.0 star property

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Photo gallery for Somerset Inn

Food and drink
Ballroom
Terrace/patio
Lobby
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2601 W Big Beaver Rd, Troy, MI, 48084
  • Place, Somerset Collection
    ‪3 min walk‬
  • Place, The Detroit Shoppe
    ‪5 min walk‬
  • Place, American Dysautonomia Institute
    ‪16 min walk‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪42 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

Room, 2 Queen Beds, Mobility Accessible | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Mobility Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Somerset Inn

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a microwave in a common area and conference space. Housekeeping is available on request.
Somerset Inn offers 250 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Somerset Inn. During your stay, you're just a quick walk from Somerset Collection. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Somerset Collection and 6 minutes on foot from The Detroit Shoppe
  • Local-area shuttle service available
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 17 meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Somerset Inn. Free self parking is available.

This Troy hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily.
Crumpets Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Crumpets Restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 17 meeting rooms
  • 20,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 22 December to 3 January:
  • One of the dining venues
  • Bar/Lounge
  • Golf course
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Somerset
Somerset Inn
Somerset Inn Troy
Somerset Troy
Somerset Hotel Troy
Somerset Inn Troy
Somerset Inn Hotel
Somerset Inn Hotel Troy

Somerset Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 435 out of 1005 reviews
Rating 8 - Good. 337 out of 1005 reviews
Rating 6 - Okay. 156 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly
Stayed 1 night in Nov 2025

10/10 Excellent

kunxiang

Stayed 1 night in Nov 2025

8/10 Good

James, Royal Oak

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location for Troy and Somerset mall. Clean rooms, good restaurant, friendly staff. I will return.
Stayed 4 nights in Jul 2025

2/10 Terrible

Keva

Stayed 1 night in Nov 2025

2/10 Terrible

Keva

Disliked: Cleanliness, amenities, property conditions & facilities
An employee entered my room without knocking. The manager did not compensate me.
Stayed 1 night in Nov 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location. Nice staff. Clean. Bathroom was small and dated.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenda

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Nov 2025

6/10 Okay

Christina

Business traveller
Liked: Cleanliness, staff & service
First off I have to say the staff is so nice and accommodating. The hotel itself is pretty dated- very basic. I’m sure it was pretty nice back in 1990 but I don’t think anything has ever been updated. Fine for a place to sleep but it’s not what I was expecting with the Somerset name. Perfectly fine but nothing special. I would not stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Ivan

Travelled with partner
Liked: Property conditions & facilities
Very nice quiet are with great parking availability
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities
They gave us coupons for free breakfast. Then were very slow and brusque greeting us. Sat at table and told - get to you in about 15 minutes- no menu no water etc We left.
Stayed 1 night in Oct 2025

8/10 Good

Viktorija, La Grange

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was quiet and clean, access to the nearby shopping mall and dining options was excellent. However, the ice machine on the 7th floor was out of order, so we had to go to other floors whenever we needed ice. The information booklet listed vending machines on several floors, but when I checked, there were none. Riding through the floors, looking for a vending mashine felt a bit awkward, so eventually I went to the front desk. They informed me that vending machines are no longer available. Snacks were only available in the “gift” store and had to be paid for at reception. The selection was quite limited, which I found a bit odd. Other than that, our stay was pleasant. One small downside: we had to purchase shampoo and conditioner ourselves, as the hotel still provides small bottles, which isn’t sustainable, nor usable. So is it a bit outdated, yes it is, but it has that old charm too. Just needs some tweaks, some sustainable ideas and definitely a new information booklet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeannette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooom great ataff
Stayed 2 nights in Oct 2025

2/10 Terrible

Roberta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don’t know if there was a restaurant? There was no coffee in the lobby and there was crickets for staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great Location
Stayed 1 night in Oct 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location staff where very nice and helpfull.
Stayed 1 night in Oct 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Oct 2025

8/10 Good

Jozef

Stayed 1 night in Oct 2025

10/10 Excellent

HARANATH, Grosse pointe woods

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Ghadeer, El Cajon

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Aug 2025

10/10 Excellent

Naime

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Jackie Kintu

Stayed 1 night in Aug 2025

4/10 Poor

Gwenola

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Huge issue, only boiling water in shower. Could not even take my shower and went to a gym nearby. I explained to the morning staff when checking out and he seem not too bother as he said I need to complain on the app. Not happy experience unfortunately but the night staff was nice and welcoming.
Stayed 1 night in Sep 2025