Staff was very friendly. There was no elevator to haul up my heavy suitcase. The hair dryer was broken and the locks on the door were very loose. Even though we were on the second floor, the fact that the patio door would not lock was still disconcerting. I also found dead bugs on the table surfaces and the plastic cover of a razor on the bathroom floor. Finally the shampoo on the attached shower wall would not dispense. I feel like they could do better.
Location was perfect for us was the best part. The beds were comfortable and was pretty quiet. Downside is it smelled like old an old smoker and couldnât lock the balcony door. They also need to clean the track for the deck door, full of mold and grime. If you want someone to enjoy the little balcony it would be nice if the screen door would slide, was too full of gunk. Should have taken a picture to post. Wonât stay there again.
Friendly staff, but didnât seem available for check out?
Ac smelled when turned on and window sill had many broken parts/ dusty, so didnât turn on all night.
Breakfast was super simple, but fruit was not fresh.
For a quick place to sleep for a night, not terrible
Les points faibles : Personnel et service et confort de la chambre
Lots of problems
The saga began with them not accepting my credit card which was in good standing. Took about a half an hour to clear that up. Lots of debris on the parking lot from a week-old storm--maybe a quick brooming would have helped. Our keys didn't work after the first entry had to be redone. No shampoo. Noisy freezer, air went off and on many times during the night. Other than that, perfect.
The staff was very accomodating as i needed to switch rooms because of noisy neighbors which was done professionally and promptly. Original room had a pet smell.
Older but very clean and friendly staff. Competitive price, decent breakfast. Is located on a busy street coming into Platteville which meant strong parking lot lights right outside the window, no way to have drapes open on ground floor.