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Citymax Hotel Business Bay

4.0 star property

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Photo gallery for Citymax Hotel Business Bay

Bar (on property)
View from room
Lobby
Daily buffet breakfast (AED 49 per person)
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Al Khaleej Al Tejari 2 St, Dubai, Dubai
  • Place, Dubai Water Canal
    ‪4 min walk‬
  • Place, Dubai Mall
    ‪2 min drive‬
  • Place, KidZania
    ‪3 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

In-room safe, desk, laptop workspace, iron/ironing board

Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • City view
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, iron/ironing board

Family Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Lobby
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  • Pool
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  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 339 reviews
The price is CHF 108
includes taxes & fees
22 Feb - 23 Feb
Grand Mercure Business Bay

About this property

Citymax Hotel Business Bay

Hotel with free parking, near Dubai Fountain
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
Citymax Hotel Business Bay offers 348 air-conditioned accommodations with laptop-compatible safes and a hairdryer. LED televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Citymax Hotel Business Bay, you'll be within walking distance of Dubai Water Canal. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 5 minutes by car from Dubai Fountain and 5 minutes from Dubai Aquarium & Underwater Zoo
Citymax Hotel Business Bay offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and 3 meeting rooms are available. The business-friendly Citymax Hotel Business Bay also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 4-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Citymax Hotel Business Bay has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 24.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Citymax Hotel Business Bay

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 49 for adults and from AED 24.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Citymax Business Bay Dubai
Citymax Hotel Business Bay Hotel
Citymax Hotel Business Bay Dubai
Citymax Hotel Business Bay Hotel Dubai

Citymax Hotel Business Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 116 reviews
Rating 8 - Good. 27 out of 116 reviews
Rating 6 - Okay. 5 out of 116 reviews
Rating 4 - Poor. 7 out of 116 reviews
Rating 2 - Terrible. 7 out of 116 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen, Dubai

Stayed 1 night in Nov 2025

10/10 Excellent

Jagvir

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was so kind and welcoming.
Stayed 2 nights in Oct 2025

2/10 Terrible

Arman

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not good, the clean my room only 1 time in 3 nights, and one time they cam at 7:00 pm for cleaning ! Not good breakfast, Overally I don't recommend
Stayed 1 night in Oct 2025

4/10 Poor

Imran

Disliked: Cleanliness, staff & service
The toilet seats were broken, they didnt take any action even after complaining
Stayed 4 nights in Oct 2025

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the restaurant/bar were great. Good overall stay.
Stayed 3 nights in Oct 2025

8/10 Good

SVEN, Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally, thebhotel is in the best location, only the rooms are a bit in cheap condition for a 4* hotel in a vibrant city like Dubai. However, the staff is generally very professional and polite, with only one minor point: the room's relatively low status.
Stayed 5 nights in Oct 2025

8/10 Good

Louis

Stayed 1 night in Oct 2025

10/10 Excellent

Muhammad Faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decend
Stayed 2 nights in Oct 2025

10/10 Excellent

Isema

Stayed 3 nights in Oct 2025

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

SUHEL

Stayed 3 nights in Sep 2025

10/10 Excellent

Frank, Rangiora

Stayed 1 night in Sep 2025

10/10 Excellent

Frank, Rangiora

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the Business Bay area..just 7 mins taxi to the Dubai mall and Burj Kalifa. Citymax Business Bay offers great value for a very comfortable stay. Rooms are quiet with comfortable beds. Full breakfast offerings and very helpful staff. Onsite offers Sports bar, Asian restaurant, and 24hr coffee and snack area on ground floor. Rooftop pool...what else do you need? Great value stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gabriela

Stayed 1 night in Sep 2025

10/10 Excellent

NANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Sep 2025

8/10 Good

Ikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel. Friendly staff. Impressive customer service.
Stayed 2 nights in Aug 2025

8/10 Good

Mickhail

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SAID

Liked: Cleanliness, staff & service
Good place , Thanks for staff
Stayed 1 night in Jul 2025

2/10 Terrible

Parwiz

Stayed 1 night in Jul 2025

10/10 Excellent

William

Excellent and welcoming environment.
Stayed 4 nights in Jun 2025

10/10 Excellent

Pistis

Stayed 1 night in May 2025

10/10 Excellent

Pistis

Stayed 1 night in May 2025

10/10 Excellent

Mohammed

Stayed 1 night in May 2025

10/10 Excellent

Shoaib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best choice in Business Bay

Stayed 1 night in May 2025