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The Heritage Hotel, Autograph Collection

Property class: 4

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Photo gallery for The Heritage Hotel, Autograph Collection

A spacious courtyard with multiple seating areas, including sofas and chairs, surrounded by potted plants and decorative arches.
A spacious lobby with a modern design, featuring a central seating area with sofas and armchairs, a reception desk, and decorative lighting.
A modern hotel with a central courtyard, palm trees, and a view of the Burj Khalifa.
A modern hotel lobby with a long reception desk, seating area, and decorative wall art.
A swimming pool with lounge chairs, palm trees, and a view of tall buildings in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai
  • Place, Dubai Mall
    ‪6 min walk‬
  • Place, Dubai Fountain
    ‪6 min walk‬
  • Place, Burj Khalifa
    ‪14 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (View)

A hotel room with a large bed, a TV, a seating area with a table and chairs, and a view of a city skyline at night.

Deluxe Room, 1 King Bed (View)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Pool View, Poolside

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city through large windows.

Deluxe Room, 2 Single Beds, Pool View, Poolside

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds (View)

A hotel room with two beds, a TV, a city view, and a decorative wall piece.

Deluxe Room, 2 Single Beds (View)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a TV, a desk with a chair, a bathroom, and a city view.

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite, 1 King Bed with Sofa bed (View)

A balcony with wicker furniture and a table, overlooking a city skyline at night.

Premier Suite, 1 King Bed with Sofa bed (View)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Pool View, Poolside

A modern hotel room with a large bed, a desk, a chair, a TV, and a view of the city through large windows.

Deluxe Room, 1 King Bed, Pool View, Poolside

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, City View

A hotel room with a bed, a TV, a desk, a chair, a small table with a vase, and a window with a city view.

Deluxe Room, 2 Single Beds, City View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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About this property

The Heritage Hotel, Autograph Collection

Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
The Heritage Hotel, Autograph Collection offers 197 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Heritage Hotel, Autograph Collection's great location. During your stay, you're just a quick walk from Dubai Mall. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Within a 10-minute walk of Dubai Mall and Dubai Fountain
  • Airport shuttle service available for a fee
The Heritage Hotel, Autograph Collection offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. The business-friendly The Heritage Hotel, Autograph Collection also features a terrace, a garden, and coffee/tea in common area. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4-star Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Heritage Hotel, Autograph Collection has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 75 per person
  • Airport shuttle fee: AED 520 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Heritage Hotel, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 812389

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

The Heritage Hotel, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 647 out of 1000 reviews
Rating 8 - Good. 252 out of 1000 reviews
Rating 6 - Okay. 60 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Marcos Rodriguez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for business trips with great location .
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Great room and location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Bader

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful and peaceful hotel with an excellent location — perfect for a relaxing stay.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Omega

Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing! The staff was fantastic!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Amazing location, fantastic facilities and simply outstanding service
Stayed 10 nights in Jun 2025
Verified review

8/10 Good

Patrick

Great hotel in an amazing location

Great hotel in an amazing location
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

navi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel at a very convenient location.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly nice hotel. Exceptional cleanliness, wonderful staff, perfect location
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely stay again !
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, recommend for all to experience.
Stayed 4 nights in Sep 2023
Verified review

10/10 Excellent

REVA

Very comfortable and good location
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, comfortable room

Excellent location, comfortable room
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay everything at walking distance , It was wonderful nice place to stay
Stayed 3 nights in May 2023
Verified review

8/10 Good

zaid

Liked: Cleanliness, staff & service
I liked the location and places around the hotel
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay
Stayed 9 nights in Dec 2024
Verified review

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Morhaf

Amazing stay and service
Stayed 6 nights in Dec 2022
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location are amazing perfect
Stayed 6 nights in Oct 2022
Verified review

10/10 Excellent

Nisba

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at heritage hotel in November, this hotel has an amazing and close view of the Burj , very close to dubai mall, close to food courts, rooms were clean, maintained every day, the staff were very courteous and kind enough to bring our food deliveries to our room everyday, room service was very quick too. Would definitely recommend this hotel to everyone.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Marouane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and staff
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe, near major attractions and lots of restaurants.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

sowmya

Liked: Cleanliness, staff & service, property conditions & facilities
superb location, everything is convenient to go.
Stayed 3 nights in May 2023
Verified review

8/10 Good

alita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel for a short stay. Conveniently located and walking distance to major attractions.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Farah

Liked: Staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2023