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Novotel Suites Mall Avenue Dubai

3.0 star property

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Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool
Creator video - submitted by lenmur
Terrace/patio
Miscellaneous
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2A Street, Dubai, 283825
  • Place, Mall of the Emirates
    ‪3 min walk‬
  • Place, Ski Dubai
    ‪3 min walk‬
  • Place, Fatima Abdullah Mohammed Rasheed Mosque
    ‪6 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Suite, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Double Bed

8.8 out of 10
Excellent
(40 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Premium bedding, down duvets, minibar, in-room safe

Family Suite, Multiple Beds

7.4 out of 10
Good
(6 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

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About this property

Novotel Suites Mall Avenue Dubai

Family-friendly hotel with free parking, 7-minute walk to Mall of the Emirates
An outdoor pool, a restaurant and a health club are available at this hotel. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Additionally, a bar/lounge, a complimentary children's club and a coffee shop/cafe are on-site. Housekeeping is available on request.
Novotel Suites Mall Avenue Dubai offers 180 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Suites Mall Avenue Dubai. During your stay, you're just a quick walk from Mall of the Emirates. Features include free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Deli Botique
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym
  • Within a 10-minute walk of Mall of the Emirates and Ski Dubai
  • Free beach shuttle service
Novotel Suites Mall Avenue Dubai offers its guests a kids' pool, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Novotel Suites Mall Avenue Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Deli Botique – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
McG's by McGettigan's – This bar specialises in Irish cuisine and serves brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 70 for adults and AED 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Deli Botique
  • McG's by McGettigan's

Things to do

  • Children's pool
  • Free children's club
  • Health club
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 70 for adults and from AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Novotel Suites Mall Avenue Dubai offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Novotel Suites Mall Avenue Dubai Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 1000 reviews
Rating 8 - Good. 391 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Mubashra

Stayed 5 nights in Oct 2025

4/10 Poor

Nabil

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Why are you asking about breakfast when you have bigger fish to fry. The hotel is under renovation and construction noise day and night. This should be pointed our when listing the hotel as an option. Not worthe money spent.
Stayed 1 night in Oct 2025

6/10 Okay

Nabil

Business traveller
Disliked: Cleanliness, room comfort

Remote Work in Dubai

Did not have breakfast at the hotel.
Stayed 6 nights in Oct 2025

4/10 Poor

Kubura

Travelled with family
Disliked: Property conditions & facilities, room comfort

Backpackers at Best

Cramped for family of 4 hard to squeeze past toilet door. No toilet paper, had to buy our own. Advised front desk, no toilet paper, only 2 towels for 4 people, no soap in shower only hair conditioner. Water doesn't run to drains. Runs out all over bathroom floor away from drain. Bad water pressure. Marks on walls. Light fittings under tv fall over bearing wires. Very bad toilet smell as you enter room....ventillation inadequate. Doesn't comply with standards. No power either side of bed, limited place to plug in. Paid for breakfast one day and was glad we didn't take the every day breakfast. The food was limited and bland. Couldn't find anything to drink or toast. So had bad scrambled egg with no taste and baked beans on lttle pancakes...later when we finally found someone to help aboit a drink they directed us to another room where we were able to obtain a glass of room temperature juice. Was my wifes birthday and worst meal of the trip. Had a few beers up by roof side pool which is only aboit the same size as our home pool...over crowded Had a few beers by the pool and a person smoking kept blowing smoke all over us, so we left.
Stayed 3 nights in Oct 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

10/10 Excellent

MALCOLM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely lovely staff who are always helpful. Sensibly priced food options in the hotel. Only a few minutes walk to the Mall of the Emirates and the Metro if you need anything else.
Stayed 8 nights in Sep 2025

10/10 Excellent

Zaheer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with family. this hotel is excellent and the staff are exemplary. To name a few, Surinder, Reena, Nagla were amazing and offered brilliant customer service. The room which was a family room was very spacious and very comfortable. The breakfast area is so good and the selection of the buffet is great. There is also a egg cooking station and the chefs that cook the eggs are so polite as they work under a lot of pressure from many guest orders. Well done to you guys. The carpark is easy to access and easy to find parking. The pool is great too and there is always a lifeguard on duty. I recommend this hotel.
Stayed 10 nights in Aug 2025

10/10 Excellent

Sokol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Value For Money 👍
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, clean premises
Stayed 1 night in Aug 2025

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay for four nights in Dubai

Stayed 4 nights in Aug 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, but high food and laundry costs.
Stayed 4 nights in Aug 2025

10/10 Excellent

Qaisar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

8/10 Good

Hamere Mulugeta

Liked: Cleanliness, staff & service, property conditions & facilities
We are happy with our stay
Stayed 9 nights in Jul 2025

2/10 Terrible

Israel Mangwe

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Vanessa Blessed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked for a family of 4 which means l was supposed to get a room with 1 bed and 3 couches . When I wanted to book for extra room to accomodate my whole family I was told its fully booked for the next couple of days . I instantly booked through expedia and found a room for 2 days . When l tried to check in for that extra room l was told the booking doesnt extra . I tried to check inthe next day and was told heck in for the previous day was a no show and there was no refund for that .
Stayed 7 nights in Jul 2025

10/10 Excellent

Mohammad

Stayed 6 nights in Jul 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming big room good beds nice bathrooms spacious great location for metro mall of Emirates lots local restaurants less than a minute away Carrefour less than a minute away
Stayed 9 nights in Jun 2025

10/10 Excellent

Manish

Stayed 1 night in Jun 2025

10/10 Excellent

Syed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel …. Great Value for Money 👍
Stayed 1 night in Jun 2025

10/10 Excellent

Shahria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service, Mahesh in level 2 was so good. Thank you. This is more than 3 stars. Id say 4.
Stayed 9 nights in May 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Friendly staff, clean. Highly recommend.
Stayed 8 nights in May 2025

8/10 Good

Jucard

Stayed 2 nights in May 2025

10/10 Excellent

MALCOLM JOHN

Stayed 15 nights in May 2025