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Raffles The Palm

Property class: 5 and above
VIP Access

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Exterior
Property video
Exterior
Bar (on property)
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
West Cresent, Palm Jumeirah, Dubai, 213208
  • Place, The Pointe
    ‪6 min drive‬
  • Place, Aquaventure
    ‪7 min drive‬
  • Place, Palm Jumeirah Mall
    ‪9 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, Club lounge access (Duplex)

Suite, Club lounge access (Duplex) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Suite, Club lounge access (Duplex)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 100 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Garden Walk Room With Private Terrace

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Garden Walk Room With Private Terrace

  • Garden view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Premier Jacuzzi Suite, Balcony, Club Lounge Access

Premier Jacuzzi Suite, Balcony, Club Lounge Access | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Jacuzzi Suite, Balcony, Club Lounge Access

  • Sea view
  • 220 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, Balcony, Ocean View

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Room, Balcony, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Premier Palm Room, Balcony

Premier Palm Room, Balcony | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Palm Room, Balcony

  • Sea view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Premier Suite, Club lounge access (Balcony)

Premier Suite, Club lounge access (Balcony) | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premier Suite, Club lounge access (Balcony)

  • Sea view
  • 163 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Club Room, Club lounge access, Ocean View

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Raffles, Club Room, Club lounge access, Ocean View

  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Raffles Club Palm Room, Club Lounge Access

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Raffles Club Palm Room, Club Lounge Access

  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Single Bed

View all photos for Signature Suite Palm, Balcony, Club Lounge Access

Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Signature Suite Palm, Balcony, Club Lounge Access

  • Sea view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Club Room, Terrace, Club Lounge Access

Premium Club Room, Terrace, Club Lounge Access | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Premium Club Room, Terrace, Club Lounge Access

  • Sea view
  • 203 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Royal Villa, 4 Bedrooms

Raffles, Royal Villa, 4 Bedrooms | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Raffles, Royal Villa, 4 Bedrooms

  • Garden view
  • 950 sq m
  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 2 Large Single Beds

View all photos for Signature Suite Ocean, Balcony, Club Lounge Access

Signature Suite Ocean, Balcony, Club Lounge Access | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Signature Suite Ocean, Balcony, Club Lounge Access

  • Sea view
  • 110 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Raffles, Presidential Suite, 2 Bedrooms

Raffles, Presidential Suite, 2 Bedrooms | Hypo-allergenic bedding, down duvets, memory-foam beds, minibar

Raffles, Presidential Suite, 2 Bedrooms

  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Raffles, Villa, Multiple Beds

Raffles, Villa, Multiple Beds | Private kitchen | Espresso maker, coffee/tea maker, electric kettle

Raffles, Villa, Multiple Beds

  • Sea view
  • 4 bedrooms
  • Sleeps 10
  • 1 Large Single Bed and 3 King Beds

Similar properties

Exterior
Sofitel Dubai The Palm Resort & Spa
Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids’ pool
4.6 out of 5, Wonderful, 1,282 reviews
The price is CHF 133
includes taxes & fees
19 May - 20 May
Sofitel Dubai The Palm Resort & Spa

About this property

Raffles The Palm

Catch some rays on Raffles The Palm's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Raffles The Palm offers 340 air-conditioned accommodations with minibars and espresso makers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas. Memory foam beds feature down duvets. 48-inch Smart televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a private beach, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cinq Mondes has 23 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Raffles The Palm. During your stay, you'll be close to Marina Beach. Features include free WiFi in public areas and free valet parking, plus 4 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free valet parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to massages, facials or body treatments at Cinq Mondes
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a 24-hour gym and a steam room
  • 6 minutes by car from Aquaventure and 13 minutes from Dubai Marina Mall
Simply step outside to unwind on the hotel's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Raffles The Palm such as an outdoor pool and an indoor pool.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This Victorian hotel also offers a children's pool, a 24-hour fitness centre and a hot tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Matagi – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Piatti by the Beach – This beachfront restaurant serves brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Le Jardin – On-site buffet restaurant. Open daily.
Blüthner Hall – On-site café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 200 for adults and AED 100 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blüthner Hall
  • Le Jardin
  • Matagi
  • Piatti by the Beach

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 23 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (72 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 25 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raffles The Palm

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3400
  • New Year's Eve (31 December) Gala Dinner per child: AED 1400 (from 6 to 11 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 200 for adults and from AED 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 816803

We should mention

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)

Raffles The Palm Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 251 out of 294 reviews
Rating 8 - Good. 26 out of 294 reviews
Rating 6 - Okay. 5 out of 294 reviews
Rating 4 - Poor. 5 out of 294 reviews
Rating 2 - Terrible. 7 out of 294 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Mohammed

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
When I checked in front desk staff immediately tried to upsell me a club room in order to get a view from the room which I had already paid for Rooms were not made up and we needed to call to mind them at 5pm and 3pm as we had two rooms Resort seemed understaffed and under resourced as service was terrible Breakfast felt like a feeding frenzy and staff were impatient, rude nor attentive Overall a poor experience especially from a hotel chain like the raffles and to be honest it felt like manager was told to cut costs and make more return from guests
Stayed 3 nights in Jan 2026

2/10 Terrible

Anthony

Stayed 3 nights in Jan 2026

10/10 Excellent

Clarke

Stayed 7 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2025

10/10 Excellent

Rashid, Leeds

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 8 nights and what a lovely experience and room. Staff was lovely. Will definitely stayin alot more at raffles
Stayed 8 nights in Dec 2025

2/10 Terrible

Adelis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Poor service from arrival. Internet failure prevented room key access and elevator use. Two Club rooms booked, but service and food quality did not justify the price. Unacceptable for a hotel of this level.
Stayed 2 nights in Dec 2025

10/10 Excellent

amer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
good stay
Stayed 7 nights in Dec 2025

6/10 Okay

Emanuel

Stayed 4 nights in Dec 2025

10/10 Excellent

Arto

Liked: Cleanliness, staff & service, amenities
Hotel was absolutely outstanding
Stayed 6 nights in Dec 2025

10/10 Excellent

Kashish

Awesome
Stayed 3 nights in Dec 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
wow
Stayed 1 night in Oct 2025

2/10 Terrible

Adelis

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
When we checked in the WiFi was down. And they couldn’t make us any key cards to go up and down the elevator and into our rooms which were ready. It didn’t get back on until 9pm Which is fine. But since we were still checked In and we had access to the lounge on the 6th floor. We had to tell someone to let us up or down every time. And every time it was a hassle, the people downstairs would ask us a million times what room, if we were staying there, etc. and it was every time. I understand once or even twice… but I was staying with my son and daughter and my niece. So if they had to go get something or wanted to go to the room it was a pain. There should have been better communication with the staff and letting them know what was happening. We weren’t the only guests that checked in that day. It was very uncomfortable and unprofessional.
Stayed 1 night in Dec 2025

2/10 Terrible

Musslim

Stayed 2 nights in Dec 2025

10/10 Excellent

YounJung

Travelled with group
Liked: Cleanliness, staff & service, amenities
너무나도 친절한 직원들 덕분에 호텔에서 머무는 시간이 행복했습니다. 특히 컨시어지 직원들에게 감사했습니다.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
The most amazing hotel, beautiful clean, all staff were brilliant and helpful. If you want luxury this is the best there is
Stayed 3 nights in Dec 2025

10/10 Excellent

fatih

Stayed 3 nights in Nov 2025

10/10 Excellent

Shannon

Stayed 3 nights in Dec 2025

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, amenities
Wir waren früher schon dort, wo es noch das Kempinski Hotel war. Es ist wirklich schön und wir werden wieder kommen. Was mich aber gestört hat die Besetzung des Liegens früh am Morgen am Strand mit nur einem Buch oder einer Zeitschrift und die Angestellten durften nichts dagegen unternehmen. Auch in der Lounge mit den vielen kleinen Kindern war es immer wieder zu laut für uns. Wir durften 4 Nächte dort verbringen.
Stayed 4 nights in Nov 2025

10/10 Excellent

Hanadi Chitouh Amina

Stayed 4 nights in Nov 2025

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Raffles The Palm was nothing short of extraordinary. From the moment I arrived, I was welcomed with a level of warmth and professionalism that instantly set the tone for an unforgettable experience. Their service is truly impeccable—every detail, no matter how small, is handled with such precision, care, and finesse that it elevates the entire stay to a new standard of luxury. What stood out most was the effortless harmony between elegance and comfort. Every interaction felt sincere, every request was met with genuine attentiveness, and every space within the property reflected a commitment to excellence. It is rare to find a place where you feel both completely at ease and continually impressed, but Raffles The Palm achieves this beautifully. This is the first time I’ve walked away from a hotel feeling not just satisfied, but genuinely inspired by the experience. It was worth every moment, and I found myself already planning my next visit before I even checked out. Their service doesn’t simply exceed expectations—it redefines them:)
Stayed 7 nights in Nov 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very excellent !!! Rooms are very clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it :-)
Stayed 3 nights in Nov 2025

10/10 Excellent

Firat Coskun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Pritesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel lovely large rooms, food was delicious. Pool and beech area was well kept and comfortable. As a vegetarian staying Half Board the vegetarian food options were lacking.
Stayed 4 nights in Oct 2025