The room was clean and fresh. It was however out of shampoo and soap. It took 2+ hours for that to be delivered. We feel bad that only one person was working the front desk the hotel was too busy for just one person.
I arrived on Sep 11 morning around 6:00 am. I had booked the previous night, Sep 10, as well, to ensure that I would be able to check-in as soon as I arrived. And I had communicated my ETA through Expedia to the property. But to my surprise when I arrived I was told that my room had been given to someone else when I didn't show up by 2:00 am. I obviously was upset. The front desk had to call the Manager, after some calls, 20 minutes and a free breakfast, I was told that my room was ready.
Besides the frustrating beginning everything else was quite nice. The staff, breakfast and location were great.
Great hotel with friendly service and a really good breakfast. Only downsides were location was slightly out of the way and they charged 15 Euro for early check in even if the room was ready.
Convenient location. Staff friendly and helpful.
Shower door plastic was cracked. Water on floor.
Bathroom fan not effective.
More variety at breakfast - scrambled eggs.
La struttura Ăš molto bella e molto pulita, ci si aspetta che essendo un hotel, se si mette lâavviso fuori per rifare la camera, questa venga pulita⊠invece Ăš necessario avvisare tutte le volte la Reception. Comunque il personale Ăš eccellente e servizievole. Molto molto cordiali e gentili. Davvero un bel soggiorno. Grazie