Front desk staff was very friendly but the room was not clean. The sheets were clean but the bathroom had not been cleaned at all. The toilet was not clean or not flushed. The sink and counter were covered in toothpaste and the mirror in the room had smeared handprints all over it. The breakfast was empty and it was not near being over.
Our room that we stayed in during a snow storm had a window that whistled. Because the storm lasted through the night and into the next day we were annoyed by that whistling. It did have a walk in shower that was very safe and the towels were very soft.
Had online check in which made it fast and easy when we arrived. Staff was friendly and helpful. Near the mall and only minutes away from the lake. The pet area was clean and spacious. Only wish we could have been closer to the pet exit. Had to walk to the other side of the building to take the dogs out. The cleanliness of the property was outstanding!