The guy we met at the bar/reception was pleasant but we had the most terrible experience during our stay in this hotel. Instead of staying 3 nights, we went home immediately the following morning. We cannot imagine ourselves staying one more night. We were looking forward to a peaceful and relaxing holiday but we had the total opposite in this so called âhotelâ. The noise was overwhelming all through the night. The loud music coming from the bar was horrendous including people shouting. There were also a lot of banging of doors. Smoke is also getting inside the room from people smoking near the fire exit. Also, you can barely get a good network using your data and their bad wifi has the worst connection that you cannot even use it. We tried to contact the hotel but unable to reach them, no answer. We escalated it to hotels.com but even them cannot get through to the hotel service. It was a mistake booking this hotel. We totally regret it. We also noticed molds in the shower. We wasted our money for nothing. We cannot even asked for refund as we never had any response from this hotel. There was no one at the reception when we left. Do not make the same mistake we did. Never even attempt to book it, you will surely regret it. We cannot understand how they manage to get good star reviews when in fact, it should be condemned. Please AVOID at all cost.
Hotel just yards away from bus terminal , room ensuite , shower was very good , had coffee , tea and kettle as well as TV . Great value for money ,have stayed there before would stay there again . Cooked breakfast included which was very good .
This pub with rooms above, was exactly as stated. For one or maybe a few nights it was perfect. Yes the room looked a bit tired, although there were signs of fresh decoration going on in bedrooms. The host was more than lovely and her breakfast was excellent: catering too for my veggie husband. A great wee BnB. In the heart of Dumfries, 10 seconds from the Glasgow bus drop off. Upstairs was like being in an Escher painting which added to the fun after a meal out, trying to find our room!
Lovely cooked breakfast room had everything I needed and for a singing person it was large too big beds settee table chairs tea/coffee makings facilities and on suite brilliant
Great stay while taking my driving lessons. Was able to be picked up 2 mins away for lessons. Cooked breakfast, friendly staff. Great price for a comfortable stay and has basic amenities. Will be back.
Rooms in a pub open until 3 isn't a great idea. Even with the earplugs there was still a lot of noise.
Saniflo in the bathroom was making a loud noise around every 10 mins.
Blind is very thin and let a lot of light through the window.
The bed was very comfortable, but that is probably the only good thing about the place
A nice hotel. Big room and comfortable bed. A good powerful shower.
Sadly I didn't get a chance to check out the car and food.
Only criticism is the window (Bedroom 1) doesn't close tightly and there is no curtain in that room either. Admittedly it is a small window but still let's a lot of light in, when the outside security light illuminates.