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Best Western Plus Hotel Cargo

Property class: 4

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Photo gallery for Best Western Plus Hotel Cargo

A modern dining area with wooden tables and benches, large windows with city views, and pendant lighting.
A view of a cityscape with a prominent tower in the background, modern buildings, and a mix of residential and commercial structures.
A building with a white facade and a sign reading "CARGO LE CAFÉ".
A hotel room with a bed, a round table with two chairs, a small table with breakfast items, and a window with curtains.
A modern living room with a brown sofa, blue armchairs, and a coffee table. There is a bookshelf with various items and a small desk with a computer.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
37 RUE DU PRESIDENT, RAYMOND POINCARE, Dunkirk, 59140
  • Place, Dunkerque Belfry
    ‪3 min walk‬
  • Place, Belfry of the Saint-Eloi's Church, Dunkerque
    ‪3 min walk‬
  • Place, Dunkirk Carnival
    ‪6 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪49 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed, Non Smoking

A compact room with a wooden wardrobe, a bed, a desk with a chair, a television, and a shower area.

Classic Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

A hotel room with a wooden wall, a bed with white linens, a striped shirt, a checkered bag, a yellow beanie, and a woven hat.

Classic Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Kitchenette

A hotel room with a bed, a chair, a desk, and a lamp.

Comfort Room, 1 Queen Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a chair, a desk, and a lamp.

Superior Room, 1 Queen Bed, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Room With 1 Double Bed-Non-Smoking

  • Sleeps 2
  • 1 Double Bed

1 Queen Bed, Non-Smoking, Comfort Room, Kitchenette, Espresso Machine, Bathrobe And Slippers

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Room With 2 Single Beds-Non-Smoking

A hotel room with a wooden wall, a bed, a desk with a chair, a hanging light, and a mirror.

Classic Room With 2 Single Beds-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Best Western Plus Hotel Cargo

A bar/lounge, a snack bar/deli and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a 24-hour front desk and a front desk safe are on-site. Change of towels is available on request
Best Western Plus Hotel Cargo offers 49 accommodations with a safe and coffee/tea makers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste. Business-friendly amenities include offices, desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Best Western Plus Hotel Cargo, you're just a quick walk from Museum of Fine Arts. Free WiFi in public areas, a free manager's reception and a bar are available.
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and multilingual staff
  • Steps from Museum of Fine Arts and 3 minutes on foot from Belfry of the Saint-Eloi's Church, Dunkerque
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. Best Western Plus Hotel Cargo also features multilingual staff, coffee/tea in common area, and a front desk safe. A complete renovation of Best Western Plus Hotel Cargo was completed in April 2023.

This 4-star Dunkirk hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (100 centimetre high)
  • Lift (100 centimetre wide door)
  • Magnifying mirror
  • Thin carpet in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • 1 building
  • 6 floors
  • Built in 1989
  • Renovated entire property - April 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Plus Cargo Dunkirk
Best Western Plus Hotel Cargo Hotel
Best Western Plus Hotel Cargo Dunkirk
Best Western Plus Hotel Cargo Hotel Dunkirk

Best Western Plus Hotel Cargo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 82 out of 129 reviews
Rating 8 - Good. 34 out of 129 reviews
Rating 6 - Okay. 6 out of 129 reviews
Rating 4 - Poor. 1 out of 129 reviews
Rating 2 - Terrible. 6 out of 129 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, property conditions & facilities
A really nice hotel, would happily revisit again.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities
Great staff great rooms
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Pia

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in May 2026
Verified review

6/10 Okay

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all lovely There was lots of noise from the outside road and from the liquor store outside the window. Deliveries started very early shortly after 6am Room was large. Bed and pillows comfy. We did find a pair of Men’s pants presumably left from a previous occupant.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff rooms clean breakfast was good
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Only stayed for 1 night but perfect location and great room.
Stayed 1 night in Apr 2024
Verified review

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in Dunkerque
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient to the train station and the things we wanted to visit
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great value hotel. Clean , good location and fair price.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town centre and the ferry port
Stayed 3 nights in Jul 2024
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great service upon late arrival. Very service minded staff
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, amenities
This place is just perfect for families with small children pre or post a trip on the Eurotunnel (or indeed, staying in Dunkirk). Room 604 has a camped for 2 x kids and a kitchenette, with fridge/microwave etc. The bathroom is huge and has an exercise bike as well as large shower and bath, We have stayed here twice and loved both times. Breakfast was decent too for the price. If we were to make any suggestions on how to perfect the stay, we would say the camp bed could be slightly larger (a squeeze for a 2 and 5 year old) and there’s plenty of room for a larger one, and a couple of extra coffee pods/teabags in the kitchen :)
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and value for money
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay in Dunkerque

Very good hotel, located close to the center. Wifi not always reliable in room at the time, but had to be fixed.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming host, parking on site. Clean, spacious and nicely decorated room. I would definitely stay again if in Dunkirk.
Stayed 1 night in May 2024
Verified review

8/10 Good

Graham

Liked: Cleanliness
Nice big room
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all very good
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

Donna

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was filthy. Sheets, bedspread, and mattress protector stained, bloody, with dried vomit all along side of mattress protector.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Andrew

The property in general was excellent however there was no thermostat in the rooms to regulate the temperature.
Stayed 3 nights in Sep 2025
Verified review

4/10 Poor

Sathish

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
My wife and I came here as part of our anniversary celebration. We were looking forward to a comfortable, learning experience. This is our first time in this part of France but 2nd time in France. You would think that this hotel being in a worldwide historic destination(Dunkirk) that the hotel staff would at least think of visitors that maybe coming from other parts of the world. They failed. They did not accommodate our visit whatsoever. From the initial greeting, I sensed that we were intruding their hotel. There was no sense of welcoming... no sense of warmth that is usually present in places of hospitality. Our stay was anything but hospitable & enjoyable. We couldn't wait to leave. The French are known for their indifference, lack of warmth, and lack of civility... this French hotel staff succeeded in all three. Simple requests were met hesitation, indifference and rudeness. I could go on and on. I will never come back to this place and will advise those in my circle not to come here... or France for that matter as both of my visits to France were anything but enjoyable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Victoria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as photos
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly surprise hotel

Our room Was huge with an amazing bathroom with an exercise bike in it!! A huge double wall in shower and massive bath tub. The room was fully equipped with a little kitchen and we were able to cook our own eggs in the morning. We didn’t use the breakfast option in the hotel. Dunkirk beach and sea front is a 30min walk away and even with children they managed an absolutely fine. The only thing I would say is the sofa bed was a bit too small for 2 children. With all the space we had they could have easily put another camp bed in there so they both had their own beds. We would highly recommend this hotel and would stay again.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was using our navigation car system to access the hotel. It was telling us to drive the wrong way down a one way street. Very confusing, but was directing us to the parkade which was not easily visible. Little stressful. Had to park the car and walk to the hotel lobby to have things explained. Others were at the front desk with the same issue. But hotel is quite lovely!
Stayed 1 night in May 2025