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Best Western Plus Rio Grande Inn

2.5 star property

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Photo gallery for Best Western Plus Rio Grande Inn

Exterior
Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room) | In-room safe, individually decorated, individually furnished, desk
Indoor pool, open 9:00 AM to 9:00 PM, pool loungers
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, individually decorated, individually furnished, desk
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
400 E 2nd Ave, Durango, CO, 81301
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪8 min walk‬
  • Place, Animas River Trail
    ‪10 min walk‬
  • Place, Durango Area Tourism Office
    ‪13 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;Larger Room)

9.0 out of 10
Wonderful
(36 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking (Bathtub)

9.0 out of 10
Wonderful
(19 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Walk-in Shower;with Sofabed)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(82 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(25 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly) | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(28 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Rio Grande Inn

Hotel with free parking, 3-minute walk to Durango and Silverton Narrow Gauge Railroad
An indoor pool, a 24-hour fitness centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Plus Rio Grande Inn offers 101 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Rio Grande Inn. During your stay, you're just a quick walk from Durango and Silverton Narrow Gauge Railroad. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute walk from Durango and Silverton Narrow Gauge Railroad and 7 minutes on foot from Durango Arts Center
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Rio Grande Inn offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Rio Grande Inn. Limited free parking is available on a first-come, first-served basis.

This Durango hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Doorbell and phone notification
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN PLUS Rio Grande
BEST WESTERN PLUS Rio Grande Durango
BEST WESTERN PLUS Rio Grande Inn
BEST WESTERN PLUS Rio Grande Inn Durango
BEST WESTERN Rio
BEST WESTERN Rio Grande
BEST WESTERN Rio Grande Inn
Rio Grande BEST WESTERN
Best Western Durango
Best Western Plus Rio Grande Hotel Durango
Durango Best Western
Best Plus Rio Grande Durango
Best Western Plus Rio Grande Inn Hotel
Best Western Plus Rio Grande Inn Durango
Best Western Plus Rio Grande Inn Hotel Durango

Best Western Plus Rio Grande Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gayledene

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean. Breakfast was good. Great location.
Stayed 2 nights in Nov 2025

4/10 Poor

Peter

Travelled with family
Liked: Cleanliness
The extremely noisy AC/heatpump cycled on and off all night and leaked more cold air than the little bit heat that it produced.
Stayed 1 night in Nov 2025

10/10 Excellent

lori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice place. Managers special every evening- two free drinks per person from 5:30 to 7:30, free coffee bar all day, huge breakfast spread. Room was super nice, pool area was clean and even though we were on the ground floor right next to the pool it was very quiet. Would definitely stay here again.
Stayed 2 nights in Nov 2025

2/10 Terrible

Darrel

Stayed 1 night in Nov 2025

8/10 Good

Kristi

Liked: Cleanliness, staff & service, amenities
The staff was very nice; Enjoyed the complementary drinks; room was sufficient
Stayed 3 nights in Nov 2025

10/10 Excellent

Nate

Stayed 1 night in Nov 2025

10/10 Excellent

Oran

Stayed 1 night in Oct 2025

10/10 Excellent

Marla

Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, amenities
The bed in room 212 is broken so that was unfortunate. Cool property though.
Stayed 1 night in Oct 2025

10/10 Excellent

Wilbert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, rooms were nice and the staff were helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
The staff were friendly and helpful. The room was clean and the bed was comfortable. Just wish the shower products were at the other end of the shower.
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Travelled with partner
Our air conditioner was not working well. 10 minutes after we called for help, Daniel, Jesus and Matt had replaced the AC with a new one. They were awesome. Abby at check-in was great and then our bartender later at the managers happy hour. Great staff!
Stayed 1 night in Oct 2025

4/10 Poor

Gary

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room by the pool. Very dated. Slow elevators. Marginal breakfast in dingy, crowded room.
Stayed 2 nights in Oct 2025

6/10 Okay

Karen

Liked: Cleanliness, amenities
The staff was courteous and the room was clean. The bed wasn't the most comfortable. I should have looked at the hotel pictures more throughly before booking. The way the rooms are situated around the atrium with the pool makes it very noisy, to the point they offer foam earplugs in the room. Breakfast was average and the coffee was good. The hotel is within walking distance of downtown with many shops, restaurants, and bars. You can walk to the Durango Silverton railroad.
Stayed 2 nights in Oct 2025

8/10 Good

R Jerome

Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful welcome and courteous staff. Comfortable room & Bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location with plenty of parking and a big breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, friendly people
Stayed 3 nights in Jul 2025

10/10 Excellent

Rudy

Stayed 2 nights in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location and the beds were the only good things about this hotel. The room was dingy and needs an update. There was no closet, so the iron and ironing board were on the wall. Everything was mismatched and just seemed dirty. Not impressed with the amount of money we paid for the room. And it was noisy.
Stayed 2 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to train station for Durango/Silverton train. Great location close to Main St.
Stayed 1 night in Aug 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience. Hotel must of been about full of guests. Seemed a little crowded.
Stayed 2 nights in Oct 2025

4/10 Poor

Michelle

Travelled with group
Disliked: Staff & service, property conditions & facilities
Bed was not comfortable at all, very firm. Wasn’t much parking. Staff gave us a handicap room and we didn’t need it. So everything was too low for us tall people. There was no mention on website that the walls are thin and could be very noisy. First clue was ear plugs in bathroom. We could hear full conversations of the rooms next to us and outside. Couldn’t sleep! Love the patio, but couldn’t utilize it. Shower was hot and great water pressure. Loved the soap. The room seemed dated and old compared to photos on the web. Not worth the price we paid.
Stayed 1 night in Oct 2025