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Pavilion Hotel Durban

3.0 star property

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Photo gallery for Pavilion Hotel Durban

Breakfast and dinner served
Family Room | In-room safe, desk, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, towels
Reception
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
15 K E Masinga Road, Durban, KwaZulu-Natal, 4000
  • Place, Golden Mile
    ‪2 min walk‬
  • Place, Durban International Convention Centre
    ‪16 min walk‬
  • Place, Durban Beach
    ‪18 min walk‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪31 min drive‬

Room options

View all photos for Premium Double Room With Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Premium Double Room With Double Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Premium Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Premium Double Room, 1 Double Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room

  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Parade Hotel
Durban Beachfront
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping
4.0 out of 5, Very good, 480 reviews
The price is CHF 48
includes taxes & fees
4 Jun - 5 Jun
Parade Hotel

About this property

Pavilion Hotel Durban

This smoke-free hotel features a restaurant, a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and dry cleaning. Change of towels is available on request
Pavilion Hotel Durban offers 73 accommodations with laptop-compatible safes and coffee/tea makers. LED televisions come with premium satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Pavilion Hotel Durban, you're just a quick walk from Golden Mile. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • Within a 10-minute walk of Golden Mile and Mini Town
  • Local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. Pavilion Hotel Durban also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Durban hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Cliantro – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Secured, uncovered parking on site (ZAR 50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 150 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cliantro

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pavilion Hotel Durban

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately ZAR 150 per person
  • Uncovered self-parking fee: ZAR 50.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Pavilion Hotel Durban
Pavilion Hotel
Pavilion Durban
Pavilion Hotel Durban Hotel
Pavilion Hotel Durban Durban
Pavilion Hotel Durban Hotel Durban

Pavilion Hotel Durban Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 88 out of 300 reviews
Rating 8 - Good. 92 out of 300 reviews
Rating 6 - Okay. 65 out of 300 reviews
Rating 4 - Poor. 26 out of 300 reviews
Rating 2 - Terrible. 29 out of 300 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good and delicious. It’s easy to around town and it’s near the Casino.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ziyanai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convienient

Great location. Good hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

LEO

Liked: Amenities
Good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bar-man

Great stay I enjoyed the bar👌
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Kaita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pavilion hotel is you next holiday home

The hotel was soo clean,I was very satisfied with our room. The rooms were cleaned n linens changed on daily basis. We really enjoyed our stay there. To top it up the hotel is just a walk away from the beach.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Service was great and staff were accomodating and friendly. Rooms were clean and had a rwlaxing atmosphere.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Mshibe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Everything was perfect 👌
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Mandisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location outside parking is not safe my mirror was removed from my car otherwise this place is was amazing
Verified

8/10 Good

Yolande

Liked: Cleanliness, staff & service, property conditions & facilities
The room had no towels. But a quick call to reception and towel were delivered. Dinner was really good. Breakfast was amazing and plentiful. Staff were friendly.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

HASINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifisent

It was awesome. Staff was brilliant. Hotel was nice and clean. They took care of all our needs. Well done
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Reuben Ishmael

Disliked: Cleanliness, property conditions & facilities, room comfort
I think the hotel needs some serious renovations..
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Precious

Liked: Staff & service
Disliked: Property conditions & facilities
The property on it own needs some work even the curtains were dirty , but the housekeeping was on point
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Rabia

Liked: Cleanliness, staff & service
The hotel didn't have a back up generator very inconvenient due to daily loadshedding which affects all of S. Africa. The smart TV. is reliable on an effective WiFi, which unfortunately was not the case. Very frustrating.
Stayed 9 nights in Aug 2023
Verified

2/10 Terrible

Patricia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

High level of unprofessionalism.Poor service.

Wasted 3 hour trying to sort a misunderstanding between pavillion hotel and agent.I did recieve a confirmation that everything was in order because I booked two months before my stay.Disappoining,my booking was canceled at the last hour.I ended up crying alone in the reception area.I was late for the show.The matter was sorted after 3 hours of endless phone calls and unnecessary arguments.I was so hurt.Improve your communication skills between you and agents.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Patricia

Disliked: Cleanliness, property conditions & facilities, room comfort

Apenas para dormir

Las habitaciones muy básicas sin heladera pocos enchufes para los teléfonos y otras cosas , muy ruidoso , bien ubicado con relación a la playa
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Gift

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

The place was very excellent,dont mind to recomend place for someone else to book,staff very friendly and service is very excellent
Stayed 4 nights in Apr 2022
Verified

2/10 Terrible

Rudolf

Disliked: Cleanliness, amenities, property conditions & facilities
Wir haben nicht mal dort geschlafen, sind grad weiter.
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Nomelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Jan 2022
Verified

8/10 Good

Marushka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay. Would definitely come back again. Thank you.
Stayed 4 nights in Dec 2021
Verified

2/10 Terrible

Thamara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy place

The trip was terrible, it made my son not to enjoy his first time in Durban. The bathroom had a very bad smell that i told the staff to fix but nothing was done. I didnt even want to order food at the restaurant, because the smell was too much. I even bought an airfresher but it did not help. It was the worst hotel experience ever. All the way from Limpopo to be disappointed like that. Im not a happy customer. Ill never recommend it to anyone. Waste of my money.
Stayed 3 nights in Oct 2021
Verified

2/10 Terrible

Felicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel need maintenance and good management.

I had a terrible experience, first my room was not ready when i got there, i had to wait for more than an our with my tired kids, when it was finally ready i had to deal with the noise the whole night and i had to check out so i could find the other peaceful place to sleep even though i had booked for two days.
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Palesa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Outdated but reasonably priced

The hotel is a walking distance from the beach. Its located in a busy street so it can be quiet noisy in the evening. The windows looked like they haven't been cleaned in years and the overall look is outdated. The price was very reasonable
Stayed 3 nights in Mar 2021
Verified

10/10 Excellent

Nothemba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My super Pavilion Hotel

The hotel was amazing nice and clean,even reception lady was so kind ,I am definitely going back 2021.
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

Pearl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bad customer service

Checkin was on the 25.10.2020 It took forever cos room was not ready . 3pm was advised as the checkin time on the day . Reception lady was rude ... kids ended up napping on the couches by the lobby cos they were tire tired . After being on an 8hour bus
Stayed 4 nights in Oct 2020