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The Citi Residenci Hotel - Durgapur

3.0 star property

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Photo gallery for The Citi Residenci Hotel - Durgapur

Lobby
Suite Room | Down duvets, individually decorated, desk, iron/ironing board
Exterior
Restaurant
Interior detail

Reviews

3.4 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
Shahid Khudiram Sarani, Durgapur, WB, 713216
  • Place, Junction Mall
    ‪3 min walk‬
  • Place, Bhabani Pathak's Tilla
    ‪7 min drive‬
  • Place, Ram Mandir
    ‪18 min drive‬
  • Airport, Durgapur (RDP-Kazi Nazrul Islam)
    ‪27 min drive‬

Room options

View all photos for Room

Down duvets, individually decorated, desk, iron/ironing board

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Down duvets, individually decorated, desk, iron/ironing board

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Down duvets, individually decorated, desk, iron/ironing board

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | Down duvets, individually decorated, desk, iron/ironing board

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Down duvets, individually decorated, desk, iron/ironing board

Deluxe Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Super Deluxe Room

Down duvets, individually decorated, desk, iron/ironing board

Super Deluxe Room

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Premium Room

Club Premium Room | Down duvets, individually decorated, desk, iron/ironing board

Club Premium Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Room

Down duvets, individually decorated, desk, iron/ironing board

Suite Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Citi Residenci Hotel - Durgapur

This smoke-free hotel features 4 restaurants, a full-service spa and 2 bars/lounges. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area. Change of towels is available on request
The Citi Residenci Hotel - Durgapur offers 91 air-conditioned accommodations, with free toiletries. This individually decorated accommodation has separate sitting areas. Beds feature down duvets. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.

This Durgapur hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Vissranti has 3 treatment rooms. Services include deep-tissue massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at The Citi Residenci Hotel - Durgapur , you're just a quick walk from Junction Mall. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop and 2 bars/lounges
  • Treat yourself to Swedish massages or aromatherapy at Vissranti
  • Amenities include a lift, an ATM and coffee/tea in a common area
  • 0.1 mi (0.1 km) from Junction Mall and 24.3 mi (39.1 km) from Satabdi Park
The Citi Residenci Hotel - Durgapur offers its guests a full-service spa. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

The Citi Residenci Hotel - Durgapur also features spa services, coffee/tea in common area, and an ATM. Self parking is free.

This 3-star Durgapur hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Citi Residenci Hotel - Durgapur has 4 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Citi Residenci Hotel - Durgapur

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 750.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: INR 750.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Citi Residenci
The Citi Residenci Durgapur
The Citi Residenci Hotel - Durgapur Hotel
The Citi Residenci Hotel - Durgapur Durgapur
The Citi Residenci Hotel - Durgapur Hotel Durgapur

The Citi Residenci Hotel - Durgapur Reviews

Reviews

3.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 2 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Sourjya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is ok to stay. But the check in experience was bad. They said they can’t find the confirmed booking and were made to wait at check in for more than 30 mins telling us there was no bookings. Funnily enough we also had their banquet hall booked for the same day and still got this service.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Incredibly noisy due to functions in adjacent buildings, impossible to sleep. Hot water had a pungent sulfuric stench and was cold within 5 minutes. Staff are pleasant and helpful but I would not stay here again.
Stayed 3 nights in Dec 2022
Verified

2/10 Terrible

Trinanjan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I flew in from Singapore and checked in late, but had informed the desk that I shall be doing so. The room given to me was not fit for human habitat. The bed linen was soiled, pillow covers dirty, walls swollen and several chunks of plaster falling off and clinging like old aged wrinkled skin.. the mirror silvering was off and extremely dirty. Did not dare enter the bathroom. I decided that I won’t be able to stay in that room as it’s literally the worst I have seen in my last 13 years of traveling. Thankfully - the floor manager was good. Upon calling him, he was swiftly able to shift me to a different room and that room was fine, no complaints for that. I do not know if this was a one off aberration at this place or if it’s common practice - but my initial experience of the room given to me was sheer terrible. Kudos to the staff of course - prompt in action and amicable
Stayed 2 nights in Aug 2022