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Hotel Imperial Dusseldorf, Sure Collection by BW

3.5 star property

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Photo gallery for Hotel Imperial Dusseldorf, Sure Collection by BW

Food and drink
Hair dryer, towels, shampoo, toilet paper
Food and drink
Lobby
Food and drink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Venloer Strasse 9, Düsseldorf, 40447
  • Place, NRW-Forum Düsseldorf
    ‪9 min walk‬
  • Place, Tonhalle Duesseldorf
    ‪9 min walk‬
  • Place, Konigsallee
    ‪14 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed (Shower Only)

Standard Room, 1 Single Bed (Shower Only) | In-room safe, desk, WiFi, bed sheets

Standard Room, 1 Single Bed (Shower Only)

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 1 Double Bed (Converts to 2 Twin Beds;Larger Room)

Hair dryer, towels, shampoo, toilet paper

Superior Room, 1 Double Bed (Converts to 2 Twin Beds;Larger Room)

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed (Converts to 2 Twin Beds) | In-room safe, desk, WiFi, bed sheets

Standard Room, 1 Double Bed (Converts to 2 Twin Beds)

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

1 Double Bed, Superior Room, Larger Room, Sofabed, Convertible Into Two Twin Beds

  • Sleeps 2

1 Double Bed, Standard Room, Desk, Sound Proof Windows, Convertible Into Two Twin Beds

  • Sleeps 2

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About this property

Hotel Imperial Dusseldorf, Sure Collection by BW

Self parking, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel.
Hotel Imperial Dusseldorf, Sure Collection by BW offers 58 accommodations with a safe and a hairdryer. 28-inch LED televisions come with satellite channels. Bathrooms include baths or showers.

This Düsseldorf hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

With your stay at Hotel Imperial Dusseldorf, Sure Collection by BW, you're connected to a railway/underground station and just a quick walk from Museum Kunstpalast. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free Wi-Fi in some public areas
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • Just a 3-minute drive from Konigsallee and a few minutes from Rhine Promenade
Hotel Imperial Dusseldorf, Sure Collection by BW offers its guests a lift. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Düsseldorf hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (EUR 15 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 16 for adults and EUR 6 for children

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (71 centimetre wide door)
  • Stair-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch LED TV with satellite channels

More

  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 6 for children
  • Secured self-parking fee: EUR 15 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number +49 2112397050, Hotel Imperial, Venloer Str. 9, DE358868764, Hotel Imperial Düsseldorf GmbH

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Hotel Imperial Dusseldorf SureStay Collection by BW
Hotel Imperial Dusseldorf, Sure Collection by BW Hotel
Hotel Imperial Dusseldorf, Sure Collection by BW Düsseldorf

Hotel Imperial Dusseldorf, Sure Collection by BW Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 32 out of 64 reviews
Rating 8 - Good. 14 out of 64 reviews
Rating 6 - Okay. 15 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great staff. Good rooms and breakfast.
Stayed 7 nights in Jun 2024
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, with plenty of restaurants nearby, only a short walk from the U Bahn taking you to the altstadt, messe or HBF very fast. The hotel is nice and comfortable
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good location, only 2 stops from the Altstadt
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gerrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very good experience
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, amenities
The room was small but very clean. The building itself has a few years on the neck, but the bathroom in my room was spotless. The breakfast was also very good. I especially liked the scrambled eggs. The staff was really nice and helpful, both in the reception and att the verkar. Overall a top stay.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed in this hotel the last 5 times that ive worked in dusseldorf, i will book it again the next time work brings me here
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good location with nice restaurants and shops nearby, the Altstadt is 2 stops on the U Bhan
Stayed 1 night in Oct 2024
Verified

8/10 Good

Algernon

Liked: Cleanliness, staff & service, property conditions & facilities
My room on the 5th floor has a sloping ceiling. Everything else about the hotel is good. Perfectly clean, good comfortable bed, helpful receptionist, decent breakfast.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Entela

Liked: Staff & service, property conditions & facilities
Good experience
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Kevin

Liked: Cleanliness, room comfort

Good for 1 night

Acceptable but nothing special
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

HACI MEHMET

Liked: Cleanliness, staff & service, amenities
Otel çok merkezi bir yerde. Çalışanları çok kibar ve canayakın. Kahvaltıları çeşitli ve lezzetli. Herşey için teşekkür ediyorum.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Très propre et personnel très agréable
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, amenities
Mycket trevlig personal, bra frukost. Bra sängar, lite enklare hotell.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jose Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale molto gentile e cordiale.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sauber und es gibt eine Tiefgarage. Aber es ist leider sehr hellhörig. Ansonsten ist das Personal echt super lieb und hilfsbereit.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Property conditions & facilities
Personal war sehr nett,auch das Frühstück war ok
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Elma

Disliked: Cleanliness

Insektenbefall

Das Zimmer war voller Insekten obwohl beim Check-in keine Fenster offen waren und die Gardienen sind im Bad fast abgefallen, hängen am seiden Faden!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities
Fint hotell just utanför gamla stan. Finns mycket resturanger och cafeer i närheten. Stora ljusa rum och sköna sängar. Rekomenderas.
Stayed 4 nights in May 2025
Verified

8/10 Good

Natascha

Liked: Cleanliness, staff & service, property conditions & facilities

Ideal für ein Städtetrip

Zimmer war groß und sauber. Frühstück war fantastisch und es gab einen Parkplatz zum Mieten in der Tiefgarage. Lage ist auch gut. Alle Mitarbeiter waren sehr freundlich. Gefehlt hat ein großer Spiegel, ein Kaffee-oder Getränkeautomat für späte Stunden und der Fön hatte keinerlei Leistung. Das Preis-Leistungsverhältnis ist in der Summe jedoch stimmig. Wir kommen gerne wieder !
Stayed 1 night in Apr 2025
Verified

6/10 Okay

osman okan

Liked: Cleanliness, staff & service, property conditions & facilities
Ne kadar ekmek o kadar köfte
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Juan Daniel

Disliked: Staff & service, property conditions & facilities, room comfort
La stanza puzzava, il costo e stato excessive per i servizi offerti, il personale non molto efficente
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Masato

とても一般的なホテル
Stayed 1 night in Jan 2025
Verified

6/10 Okay

delphine

Liked: Cleanliness
Hôtel un peu vieillot
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking sur place et à proximité du tramway. Personnel très accueillant.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sind ok, allerdings zur Straße sehr laut, leider, da es ohne offene Fenster nicht zum schlafen war. Das Hotel hat keine Klimaanlage. Ansonsten alles ok.
Stayed 2 nights in Aug 2024