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Mercure Hotel Düsseldorf City Nord

4.0 star property

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Photo gallery for Mercure Hotel Düsseldorf City Nord

Breakfast, lunch and dinner served
Front of property – evening/night
Interior entrance
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Buffet breakfast on weekdays (EUR 23 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Noerdlicher Zubringer 7, Düsseldorf, NW, 40470
  • Place, Synagogue Düsseldorf
    ‪3 min drive‬
  • Place, PSD Bank Dome
    ‪4 min drive‬
  • Place, Rochus-Kirche
    ‪4 min drive‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

7.2 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Hotel Düsseldorf City Nord

Hotel in Düsseldorf with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and a meeting room. Housekeeping is available on request.
Mercure Hotel Düsseldorf City Nord offers 190 accommodations with a safe and coffee/tea makers. Smart televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Mercure Hotel Düsseldorf City Nord, you'll be close to Düsseldorf Christmas Market. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 7 minutes by car from Konigsallee and 7 minutes from Messe Düsseldorf
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Mercure Hotel Düsseldorf City Nord. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Düsseldorf hotel.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Mercure Hotel Düsseldorf City Nord has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Self-parking fee: EUR 18 per night (in/out privileges)
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Dusseldorf City Nord
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Mercure Hotel Düsseldorf City Nord Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 274 out of 768 reviews
Rating 8 - Good. 367 out of 768 reviews
Rating 6 - Okay. 91 out of 768 reviews
Rating 4 - Poor. 30 out of 768 reviews
Rating 2 - Terrible. 6 out of 768 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Scott Allen

Stayed 4 nights in Aug 2025

8/10 Good

Kellie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location was further from the city, but still easy to get around. The air conditioning was too hot even on the lowest setting
Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Victoria

Stayed 3 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The check in process was brilliant and location was perfect. Breakfast good.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was very helpful. Restaurants were not open but was offered delivery
Stayed 1 night in Feb 2025

10/10 Excellent

Jay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark James, Bream

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very basic. No fridge, no safe. No complementary water. Had to ask for English tea bags and milk each day as these weren’t provided either. However the bed was very comfortable and the room and bathroom were clean. The breakfast was quite basic considering the cost. Only choice of white bread/toast no brown bread. Restaurant & bar staff friendly. Conveniently located for airport but a 40 minute walk/tram ride into central Düsseldorf.
Stayed 3 nights in Dec 2024

4/10 Poor

James

Disliked: Property conditions & facilities
Very dated
Stayed 1 night in Nov 2024

8/10 Good

Jayant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a nice stay. Will book in future.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay at Mercure Dusseldorf City Nord

A good stay at the Mercure Dusseldorf City Nord. Quick check in, clean and comfortable room. It's a bit outside of anything, but only a 5 minute walk to tram stop where you can get to most places. Helpful and friendly staff, although I advise you not to get to breakfast too late, as it's a strict stop at 10.30.
Stayed 1 night in Oct 2024

6/10 Okay

Saman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Abdulmagid

Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hospitality, lovely people and moreover very quite.
Stayed 3 nights in Feb 2024

4/10 Poor

Mehmet

Stayed 7 nights in Jul 2023

10/10 Excellent

Warren

Stayed 1 night in May 2023

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Damian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Nov 2022

8/10 Good

Carla

Travelled with group
Liked: Cleanliness

Fine for a short stay.

It’s a fine hotel for a short stay, but quite overpriced for the size of the rooms. The rooms are quite small but comfortable. The hotel is a short taxi ride away from the airport (7/8mins) and around 15mins to the old town area.
Stayed 2 nights in Nov 2022

6/10 Okay

Lin

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I like it

Very comfy bed, large room. The staff was very nice and helpful.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, the hotel room was nice. But i was slightly disappointed with the breakfast. There was no toaster for the bread.
Stayed 1 night in Aug 2021

8/10 Good

KAREN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2021