Great location and the house has an interesting layout that suited our purposes. Lots of space. The house was very dirty when we arrived and there seemed to have been miscommunication from VRBO to the owner as we were told: the house hadn't been booked since December, there were contractors in and out, and the owner hadn't been made aware of our booking so didn't know it had to be cleaned. In any case, we were refunded the cleaning fee on the first day, as we were tasked with the work that was required to get a house somewhat clean after not being rented for a while, which was pretty overwhelming ahead of trying to host a family dinner the day we arrived. Laundry, cleaning floors, scrubbing bathrooms and the kitchen, running dishwasher as the sink was filled with old dirty dishes, vacuuming, making beds, etc. We were not reimbursed for cleaning supplies and the incidentals that are typically in a short term rental, such as hand soap, toilet paper, paper towels and the like. Great communication - The owner promptly refunded the cleaning fee and the property manager responded to communication very quickly - was very helpful and efficient. As for the condition of the house, lots of other reviews seem to be pretty accurate. Sweet house, well loved, could be more updated and looked after in terms of general maintenance and upkeep, but it is indeed a sweet house. May the odds be ever in your favor for your stay!
