2/10 Terrible
Wendy
Travelled with partner
14 Jul 2025
I’ve traveled here for 40 years and my family for more than that and never experienced what I experienced here at this hotel on the cape. The hotel seemed fine at first we only were there at night as we were out sight seeing all day only being there to sleep. We left all of our luggage brand new clothes we recently bought in the hotel room. We woke up one morning to an infestation of ants all over our things. They were coming in and out of the base boards. All over the floors. We also saw cobwebs in corners with eggs and spiders. We also had a clog in our tub. We tried to speak to someone at check out as no one was there when we got back from be out all day. Tracy was really nice about it and called the general manager Sheila and she was extremely confrontational and belligerent. Told us it was our fault. When they were coming out of the base boards. Top it off we are standing the lobby and the same thing was happening in the lobby bugs crawling out of the baseboards, cobwebs and eggs. Horrible hotel horrible customer service with the general manager. Will never stay here again and will be calling the health department.
Wendy
Stayed 2 nights in Jul 2025