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Regency Inn And Suites

2.0 star property

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Exterior
Exterior
Spa
Exterior
Standard Room, 2 Queen Beds, Non Smoking, Poolside | Desk, blackout curtains, iron/ironing board, rollaway beds

Reviews

5.0 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

View in a map
1828 S Hastings Way, Eau Claire, WI, 54701
  • Place, University of Wisconsin-Eau Claire
    ‪11 min walk‬
  • Place, Pablo Center at the Confluence
    ‪4 min drive‬
  • Place, Chaos Waterpark
    ‪5 min drive‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪8 min drive‬

Room options

Standard Room, 1 King Bed, Poolside

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Poolside

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Regency Inn And Suites

Hotel in Eau Claire with sauna and 24-hour front desk
Along with a sauna, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-in and express check-out are on-site.
Regency Inn And Suites offers 66 accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Regency Inn And Suites, you'll be within walking distance of University of Wisconsin-Eau Claire. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a computer, coffee/tea in a common area and TV in a common area
  • On-site recreation includes a sauna
  • 14 minutes on foot from University of Wisconsin-Eau Claire and a 2-minute drive from Putnam Park
  • Pets welcome for a fee (restrictions apply)
Regency Inn And Suites offers its guests a sauna, barbecue grills, and a picnic area. A computer station is on site and WiFi is free in public spaces. The business-friendly Regency Inn And Suites also features coffee/tea in common area, express check-in, and express check-out. Self parking is free.

This Eau Claire hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per accommodation, per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rodeway Inn Eau Claire
Rodeway Inn Hotel Eau Claire
Rodeway Eau Claire
Regency Inn Eau Claire
Regency Eau Claire
Regency Inn And Suites Hotel
Regency Inn And Suites Eau Claire
Regency Inn And Suites Hotel Eau Claire

Regency Inn And Suites Reviews

Reviews

5.0
Rating 10 - Excellent. 41 out of 473 reviews
Rating 8 - Good. 90 out of 473 reviews
Rating 6 - Okay. 86 out of 473 reviews
Rating 4 - Poor. 95 out of 473 reviews
Rating 2 - Terrible. 161 out of 473 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

3.6/10

Amenities

4.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed Motel

NO room!!!!! They didn't have a room. Owner solded motel 5 days before we got there. It was closed!!!!!!!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Rebecca S

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not end up staying due to it being super unsafe and nasty.
Stayed 1 night in Jul 2024

2/10 Terrible

Gary

We arrived at the property. The owner was on site and informed us the hotel was closed and not available for our stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Tamyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesh is great
Stayed 2 nights in May 2024

10/10 Excellent

Azari

Stayed 4 nights in Jul 2024

2/10 Terrible

Sally

Stayed 2 nights in Jul 2024

2/10 Terrible

lauren

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smells around the whole property bad, no working pool, hot tub, breakfast. Nothing listed was offered. We didn’t even stay there due to it being unsafe. It’s basically a flop house hotel.
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Gerrianne

Travelled with family
Disliked: Amenities, property conditions & facilities
We had a poolside room but the pool was closed and the hot tub had no water in it. The top of the pool table could have used a good cleaning. The bathroom door looked like someone had punched a hole in it. There was paint missing on the wall. When we checked out after one night, there was no one at the front desk however the person we called at the phone number on the sign was very pleasant.
Stayed 1 night in Jun 2024

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Kathryn

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Yolanda

Didn’t stay. Extremely dirty room. Checked in and left 10 minutes later. Gross. Dirty towels used in the shower, trash still in the trash can. Bathroom was beyond dirty. Hair in the tub, toilet didn’t look like it was cleaned in a month. Disgusting.
Stayed 1 night in Jun 2024

4/10 Poor

Anna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty... Had to ask for towels... we had a room with 5 ppl and only 2 bath towels... they didnt have Shampoo.... one bar of soap... it was very very run down... holes in the walls ... tiles broken in the bathroom... the hallways smell was terrible... smell of dog and cat potty... The lobby was not much better.. The pool was closed signs everything closed pool no swimming... NOT HAPPY with this stay... looks NOTHING like the photos!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Jade, Black River Falls

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelled like feces in the lobby. TV never worked correctly. More than half the lights in the room didn't work. Horrible front desk service. Animal or human feces on the stairs. Just a overall bad experience 😔
Stayed 2 nights in Jun 2024

2/10 Terrible

Brandy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what was advertised. No breakfast, no tp in room, all nobd broken on fridge and microwave. Just a complete nightmare. At least no bed bugs.
Stayed 1 night in Jun 2024

8/10 Good

Jazmyn

Business traveller
Liked: Cleanliness, staff & service, room comfort

Ok for price

The room was good was clean but need some cosmetic fixes pool not working the carded doors didn’t work a lot of hand written notes it’s not the Hilton but will get you through. Did not ask for a cleaning deposit 👍
Stayed 1 night in Jun 2024

2/10 Terrible

Danielle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pool was out of order and green. The whirlpool was also out of order. The door that we were supposed to use didn’t work. When staff was informed they said “oh yea sometimes it does that. There were holes in the walls, not to mention the sketchy area. I would have rather paid more if I had known that this hotel was this bad. Would not recommend.
Stayed 1 night in Jun 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
We just checked out and left
Stayed 1 night in Jun 2024

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the smelliest most disgusting hotel ive ever stayed at!!!
Stayed 1 night in Jun 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Tedd, Plymouth

Disliked: Cleanliness, amenities, property conditions & facilities
Dingy, dirty and rundown. Wouldn't recommend this facility to anyone. Its cheap for a reason!
Stayed 1 night in Jun 2024

2/10 Terrible

Heather

Travelled with family and small children
Disliked: Property conditions & facilities
The man that owned the building was nice but we didn’t feel safe at all
Stayed 2 nights in Jun 2024