2/10 Terrible
Ieva
Travelled with family and small children
27 Aug 2025
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at the Braid Hills Hotel, Edinburgh on 22/08/25 – 23/08/25 (rooms 224 and 228) for one night, paying £483.82. Sadly, the stay was extremely disappointing and nothing like the clean, modern rooms shown on Expedia.
The rooms had stained and peeling headboards, stained furniture, marked walls, peeling skirting boards, and lampshades falling off. Both rooms had an unpleasant damp smell. The mattresses were lumpy, indented as if heavily used, and caused back and neck pain. Bathrooms had leak marks, peeling ceilings with holes, brown-stained shower heads, mould, anti-slip mats covered in black mould and hair, and rusty heated towel rails. The kettle was filled with limescale, and we even found hair on one bed.
We checked in late with a child, so couldn’t raise this immediately, but I took photographs of everything. For nearly £500, this was unacceptable, uncomfortable, and very far from what Expedia advertised. Strongly advise others to avoid until rooms are properly maintained.
Ieva
Stayed 1 night in Aug 2025
