Pros:Location was fabulous, easy walking distance to some nice restaurants and pubs. The castle was only about 15 minutes away, very easy walk to tram (to airport and others)Supplies: Provided some coffee and tea and initial household goods like dishwasher pods, laundry pods, basics. Nice!Beds were comfortable, including sheets, but not luxury. Multiple depth pillows provided, quality was just ok Entrance was skeleton key to lobby area, and standard key to the unit up the stairs. The lobby area would be handy if someone had a bike or suitcase to store as it was only for this unit. One set of keys was not a problem given they had an external lockbox in case renters split upCommunications- very responsive, third-party management company done through their appCons:Extra charge if you want linens for the sofa bed. We made it work with odd linens in the closet - works for young kidsNo ice - an ice tray would solve it, understand itâs a US stdSecurity - locking the lower lobby door was challenging because thereâs not an internal handle to grab to pull door tight for the & you skeleton key lockup. A deadbolt would solve it. Locking from the outside was not a problem. Overall, we really enjoyed our stay and would stay there again!