8/10 Good
Jeremy
19 Feb 2026
Liked: Cleanliness, staff & service, amenities
This was a lovely hotel overall. The family room was exceptionally clean and comfortable, and the bedroom and cubby-hole space perfect.
The wi-fi didn't work so well, and so the TV and the Bose music speaker didn't connect - small things, but if they're being provided, they should work. The room was quite a way from reception, so they need to look at how the wi-fi and connectivity can be better.
The front desk staff were excellent - very helpful and keen to look after guests in every way. Requested a firm pillow as those provided are soft, but numerous. They didn't have any, but tried to put something together using sofa cushions. The staff were excellent.
The hotel is literally in the middle of the Royal Mile, so if you're wanting to be in that area of Edinburgh it's perfectly located.
Jeremy
Stayed 2 nights in Feb 2026































