4/10 Poor
Patricia
5 Jan 2026
The premier room which we booked was beautiful, unfortunately it was also freezing! There was an air conditioning issue. We finally received a Dyson heater which helped a bit but made the room uncomfortable. The bathroom was absolutely freezing possibly due to draughty windows and an inefficient towel rail. On both days we had to report the TV wasn’t working and an engineer had to attend on both days to make it work. Very disappointing as we stayed there before and loved the hotel.
Patricia
Stayed 2 nights in Jan 2026


































































