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Candlewood Suites West Edmonton - Mall Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites West Edmonton - Mall Area by IHG

Full-sized fridge, microwave, stovetop, dishwasher
Indoor pool
Suite, 1 Bedroom (Walk-In Shower) | 1 bedroom, pillow-top beds, in-room safe, desk
Exterior
1 bedroom, pillow-top beds, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly

Explore the area

Map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • University of Alberta
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Studio Suite, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(8 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower) | 1 bedroom, pillow-top beds, in-room safe, desk

Studio Suite, 1 Queen Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, pillow-top beds, in-room safe, desk

Studio Suite

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed (Walk-In Shower)

9.4 out of 10
Exceptional
(23 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub) | 1 bedroom, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Comm, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower) | 1 bedroom, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Walk-In Shower)

9.4 out of 10
Exceptional
(19 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, pillow-top beds, in-room safe, desk

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (2458)
The price is CHF 138
for 1 room
includes taxes & fees
1 Aug - 2 Aug
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About this property

Candlewood Suites West Edmonton - Mall Area by IHG

Hotel with free parking, near West Edmonton Mall
An indoor pool, a fitness centre and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Candlewood Suites West Edmonton - Mall Area by IHG offers 77 accommodations with MP3 docking stations and a safe. Beds feature pillowtop mattresses. Cable televisions are provided. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Candlewood Suites West Edmonton - Mall Area by IHG's great location gets high marks from our customers. During your stay, you'll be close to West Edmonton Mall. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from West Edmonton Mall and 8 minutes from TELUS World of Science-Edmonton
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Candlewood Suites West Edmonton - Mall Area by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites West Edmonton - Mall Area by IHG. Self parking is free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night, plus a deposit of CAD 25 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily until 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Holiday Inn Express West Edmonton lobby (same building).
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites West Edmonton Mall Area Hotel
Candlewood Suites West Edmonton Mall Area
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Candlewood Suites West Edmonton Mall Area
Hotel Candlewood Suites West Edmonton - Mall Area Edmonton
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Candlewood Suites West Edmonton - Mall Area Edmonton
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Candlewood Suites West Edmonton Mall Area
Candlewood Suites West Edmonton Mall Area by IHG
Candlewood Suites West Edmonton Mall Area an IHG Hotel
Candlewood Suites West Edmonton - Mall Area by IHG Hotel
Candlewood Suites West Edmonton - Mall Area by IHG Edmonton

Candlewood Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 72 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here afsin
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Property conditions & facilities
Disliked: Staff & service
No soap, Hair dryer
Stayed 1 night in Apr 2025

10/10 Excellent

rakesh

Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was so nice!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room, comfortable bed and was super close to our event. The front desk staff were really friendly. My only issue was there was no body lotion, which I thought was strange. Otherwise, Dove products were perfect as well.
Stayed 1 night in Apr 2025

8/10 Good

Debra

Stayed 3 nights in Apr 2025

8/10 Good

Grahame

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

PERRY

Stayed 1 night in Mar 2025

8/10 Good

Francine

Disliked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Francine

Travelled with family
Disliked: Cleanliness, staff & service
Location was 5 minutes away from hockey tournament, entertainment, shopping & dining!
Stayed 3 nights in Apr 2025

2/10 Terrible

Julia

Stayed 4 nights in Apr 2025

6/10 Okay

Junior

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t go in room 125. Worker doors and the outside door slam all night. Other than that, and excellent place to stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Melina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Brittany

Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip

Great overnight stay. Appreciated the heated underground parking and the mini kitchen in the room. Room was clean and bed was comfy. My son enjoyed the pool and the hot tub. Wish we could have started longer and would definitely stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Herb

Stayed 1 night in Mar 2025

4/10 Poor

Shonagh

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Asked for an extra blanket , took 2 hours to get one. The chair in the room was quite obviously dirty… The air conditioner was filled with blueberries and other unidentifiable food items. On the other hand, the underground parking was great to keep us out of the snow.
Stayed 1 night in Mar 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facility as amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy driving distance to West Edmonton Mall. Nice kitchen facility in the room and spacious. Shopping and dining withing walking distance of the hotel if needed.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice, clean and convenient location in the west end.
Stayed 1 night in Mar 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Stayed 1 night in Feb 2025