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DoubleTree by Hilton Edmonton Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Edmonton Downtown

Daily to-go breakfast for a fee
Lobby
Lobby
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
9576 Jasper Avenue NW, Edmonton, AB, T5H4H7
  • Edmonton Convention Centre
    ‪6 min walk‬
  • Rogers Place
    ‪13 min walk‬
  • Commonwealth Stadium
    ‪3 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Kitchen

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(49 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(60 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, River View, Full Kitchen, 1 King Bed and Sofa bed (Double)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, River View, Kitchenette, 1 King Bed and Sofa bed (Double)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

DoubleTree by Hilton Edmonton Downtown

Art Deco hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include Access to hot tub, a microwave in a common area and a business centre. Housekeeping is available on request.
DoubleTree by Hilton Edmonton Downtown offers 255 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Edmonton Downtown. During your stay, you're just a quick walk from Edmonton Convention Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Edmonton Convention Centre and Edmonton City Centre
DoubleTree by Hilton Edmonton Downtown offers its guests Access to hot tub and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You'll find a business centre on site.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Edmonton Downtown. Parking is available for a fee.

This Art Deco Edmonton hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
DoubleTree by Hilton Edmonton Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 15 to 22 for adults and CAD 10 to 20 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 15 to 22 for adults and CAD 10 to 20 for children
  • Covered self-parking fee: CAD 35.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Edmonton Downtown Hotel
Hyatt Place Edmonton Downtown
Doubletree By Hilton Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel
DoubleTree by Hilton Edmonton Downtown Edmonton
Quarter Note Hotel Hotel Edmonton
Quarter Note Hotel Hotel
Quarter Note Hotel Edmonton
Hyatt Place Edmonton / Downtown
Quarter Note Hotel Edmonton
DoubleTree by Hilton Edmonton Downtown Hotel Edmonton

DoubleTree by Hilton Edmonton Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 136 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 69 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kristopher

Stayed 4 nights in Apr 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good breakfast
Stayed 2 nights in May 2025

10/10 Excellent

seowoong

Stayed 2 nights in Apr 2025

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, unfortunately side buildings windows beaten out & lots of homeless people outside. Didn’t feel safe to leave the property.
Stayed 1 night in Mar 2025

8/10 Good

Tyrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. The room was quiet and the view was great.
Stayed 1 night in May 2025

10/10 Excellent

Desiree

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay and it was convenient and a great hotel! Our room was awesome!! The fresh warm cookies upon arrival were delicious!!! We will be back!!!
Stayed 1 night in May 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My family and I arrived at 2:00 am in Edmonton. The check in person was so rude. She advised us that we were "late" for arrival and would need to wait an hour to be issued keys to a room. She said the problem was that we booked through Expedia. We had to wait one hour while the check in desk person completed her audit. We booked a major hotel with a 24 hour check in desk so that we could arrive late and go directly to bed. I complained about the service to Expedia. The manager of the Hotel did call us in the afternoon the next day to offer us breakfast after. That person was very understanding and explained that this was not usual and that it had been a busy night earlier. We had a very bad experience with check in. The actual hotel is very nice.
Stayed 2 nights in Apr 2025

4/10 Poor

Chad

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Downtown in general is a bit of a gong show. Lots of homeless, drug addicts etc the least this property could do that I would consider coming back to stay is complementary parking. Needles in the parking lot, shady people around vehicles not safe to park outside. Otherwise the price reflects the area it is in I’d be staying closer to the stadium next time so I can park and walk where there is security to the next game.
Stayed 1 night in May 2025

10/10 Excellent

Devin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Street people a concern during the evening
Stayed 3 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

had a great stay - nice clean rooms / hot tub / dining area / clean kind staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Corey, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, will return on next work trip.
Stayed 1 night in Apr 2025

10/10 Excellent

Billie Jo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Rahul

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient.

Enjoyed a night out with my wife.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great but unfortunately we had to evacuate for a fire alarm at 1235 am... we are traveling with a 3 yr old so it was inconvenient.
Stayed 1 night in Apr 2025

6/10 Okay

Hadi

Liked: Staff & service

2/10 Terrible

ashleigh

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We checked in at 4pm.. I complained that there wasn’t a bedding in the couch mattress.. They expected us to sleep on a mattress without a fitted sheet, then said it would take until 830pm for one to be clean for the bedroom.

10/10 Excellent

Becca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no cookies
Stayed 1 night in Apr 2025

10/10 Excellent

PERRY

Stayed 1 night in Apr 2025

10/10 Excellent

Atossa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Lexie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get a warm cookie at check-in!

The location of the hotel is great and the cookie you get at check in is the best part! It was kept in a warmer and was perfect! The room deposit isn’t huge and was refunded to my car before I made it out of the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the comfy beds and large room with sofa. Beautiful new building but the area a few blocks away reveals homeless ppl. Although we didn’t have any problems from them.
Stayed 1 night in Apr 2025