Staff made us welcome from the moment we arrived and went the extra mile to ensure we have everything we needed. Great location and best restaurant in town.
This is an amazing old hotel with 20 ft ceilings and original doors and hardware. The interior courtyard is open to the sky. The location adjacent to the Zocalo is great, but can be noisy at night. Guests should plan on seeing the Zorro show on the other side of the Zocalo.
Right on the main square. Beautiful old building, lovely room. The clock in the square seemed to ring throughput the night, heard it when awake, didn't actually wake me, but might if you're a light sleeper.
Even though we reserved a room 3 months in advance we were given a room facing the street. We then requested a room toward the back but were told the street noise would end around 9 pm. We were tired from a 6 hour drive but said OK. Wrong! The street noise could not be blocked out and continued until the wee hours of the morning. When we tried the in room safe the lady said "it doesn't work" no reason, no alternative. When opening the side door to the balcony the window shade fell between the top of the door and the wall and since that the door was about 10 feet tall, we could not close the door. There was no seal at the bottom of the shower door so water came out onto the bathroom floor. Not a good experience.
La habitaciĂłn con ĂĄreas muy sucias sobre todo el baño. Hacen el aseo solo que uno lo solicite. Aunque Ăbamos tres personas siempre se tenĂa que pedir la tercera toalla. El personal indiferente.
El personal es muy amable lo malo es que pasan muchos coches frente al hotel nos dieron una habitaciĂłn frente a la calle, y no pudimos dormir por el paso de los coches con mĂșsica