Hotel Riu Guanacaste - All Inclusive

3.5 star property

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Photo gallery for Hotel Riu Guanacaste - All Inclusive

Aerial view
Creator video
Aerial view
Lobby sitting area
7 bars/lounges, 3 swim-up bars, poolside bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
  • Place, Playa Matapalo
    ‪6 min walk‬
  • Place, Diamante Eco Adventure Park
    ‪6 min walk‬
  • Place, Coco Beach
  • Airport, Liberia (LIR-Daniel Oduber Intl.)

Room options

Double Room (L)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (E)

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Sea View (L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior Room (E)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (ROH | C)

8.6 out of 10
Excellent
(14 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Double Room (C)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (C)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Suite, 2 Bedrooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (U)

  • 72 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, Garden View (L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (L)

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Standard Room, Ocean View (E)

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms (U)

  • 31 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Superior Double Room, 2 Bedrooms (U)

  • 29 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, Connecting Rooms (ROH | C)

  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Double Room, Connecting Rooms (C)

  • 30 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Double Room, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Suite, 2 Bedrooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Double Room, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Deluxe Room (U)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (U)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | U)

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | U)

  • 57 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (L)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (L)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | L)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (C)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (C)

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | C)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms, Garden View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Deluxe Room, Pool View (B2C-US)

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room (B2C-US)

  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms, Pool View (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms (Superior | B2C-US)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Double Room (Swim up | U)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (U)

  • Sleeps 2
  • 1 King Bed

Family Room (& Friends | U)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room, Garden View (& Friends | U)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Double Room (Swim up | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, Garden View (& Friends | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Family Room (& Friends | B2C-US)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room (ROH | Kid Free | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim up | C)

  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (C)

  • Sleeps 2
  • 1 King Bed

Family Room (& Friends | C)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room, Garden View (& Friends | C)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Double Room (Swim up | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Family Room, Garden View (& Friends | B2C-CA)

  • Sleeps 5
  • 1 King Bed

Family Room (& Friends | B2C-CA)

  • Sleeps 5
  • 1 King Bed

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Superior Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, Garden View (& Friends | L)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room (& Friends | L)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Double Room (Swim up | L)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (L)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (E)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Deluxe Room (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (E)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | E)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | E)

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Superior Double Room, 2 Bedrooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room, Garden View (& Friends | E)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Family Room (& Friends | E)

  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Double Room (Swim up | E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (E)

  • Sleeps 2
  • 1 King Bed

Family Room -5 guests-

  • 72 sq m
  • Sleeps 5

Room Standard

  • 31 sq m
  • Sleeps 4

Double Room Standard with Garden View

  • 31 sq m
  • Sleeps 4

Double Room Standard with Sea View

  • 31 sq m
  • Sleeps 4

Room Standard

  • 38 sq m
  • Sleeps 3

Room Standard with Pool View

  • 38 sq m
  • Sleeps 3

Family Room -5 guests- Superior

  • 58 sq m
  • Sleeps 5

Family Room -5 guests- Superior with Pool View

  • 58 sq m
  • Sleeps 5

Superior Room (U)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Ocean View (U)

7.0 out of 10
Good
(38 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (U)

7.6 out of 10
Good
(162 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About this property

Hotel Riu Guanacaste - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Riu Guanacaste - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Guanacaste - All Inclusive offers 1041 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

An indoor tennis court, a health club and a complimentary water park with waterslides are featured at the property. 6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Hotel Riu Guanacaste - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Diamante Eco Adventure Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Liberia, one of the property's 7 restaurants and 7 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 6 outdoor pools
  • Treat yourself to deep-tissue massages, manicures and pedicures or body wraps at Renova Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes an indoor tennis court, a gym and a steam room
  • Guests have great things to say about the helpful staff and the pool
  • Steps from Diamante Eco Adventure Park and 8 minutes on foot from Playa Matapalo
Hotel Riu Guanacaste - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Guanacaste - All Inclusive, you'll find a full-service spa, a complimentary water park, and 6 outdoor swimming pools. There are 7 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 swim-up bars and 7 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Guanacaste - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Sardinal property.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Liberia – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Papagayo – This restaurant serves breakfast and dinner. Open daily.
Furama – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Agave – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Steak House – This restaurant only serves dinner. Reservations are required. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Volleyball
Children's club

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 swim-up bars
  • 7 bars/lounges
  • 7 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Agave
  • Furama
  • Liberia
  • Papagayo
  • Steak House

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Kayaking
  • Nightclub
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free water park access
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Guanacaste - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Guanacaste
Guanacaste All Inclusive
Guanacaste Riu
Riu Guanacaste
Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive El Ocotal
Riu Guanacaste El Ocotal
Hotel Riu Guanacaste All Inclusive El Ocotal
Hotel Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive All-inclusive property El Ocotal
Riu Guanacaste All Inclusive All-inclusive property
Riu Guanacaste Inclusive Ocot
Riu Guanacaste All Inclusive
Hotel Riu Guanacaste - All Inclusive Sardinal
Hotel Riu Guanacaste - All Inclusive All-inclusive property

Hotel Riu Guanacaste - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 503 out of 1301 reviews
Rating 8 - Good. 338 out of 1301 reviews
Rating 6 - Okay. 249 out of 1301 reviews
Rating 4 - Poor. 104 out of 1301 reviews
Rating 2 - Terrible. 107 out of 1301 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Sylvia

Travelled with family
Liked: Amenities, property conditions & facilities
RIU could improve on the check-in time and the process. It took me and my 1 hour to check-in. The desk staff could be helpful when being asked for assistance. The room was not clean properly. When we asked to change our sheets it wasn’t done. The floors were not cleaned everyday. The food was just okay. They had the same breakfast items everyday.
Stayed 5 nights in Nov 2025

10/10 Excellent

Deborah

Liked: Amenities
Perfect
Stayed 7 nights in Nov 2025

6/10 Okay

Kyaira

Travelled with family
Liked: Property conditions & facilities
The hotel is nice and newly renovated however the food options are terrible. You are unable to make reservations for the specialty restaurants so people have to line up 2 hours before they open hoping to receive a spot. The drinks are watered down and not a lot of activities to do on the resort.
Stayed 3 nights in Nov 2025

2/10 Terrible

Quintonia

Travelled with partner
Disliked: Cleanliness, amenities
⭐ 1/5 — Renovated, but EVERYTHING else is TRASH I rarely leave negative reviews, but this stay was so bad I feel like I have to warn other travelers. The property may be newly renovated, but that’s literally the only positive thing I can say. Food & Restaurants: The food was horrible. Most restaurants were buffet-style with almost no variety, and there were very few American dishes. The steakhouse—the only option that might have offered something decent—has extremely limited seating and operates on a first-come, first-serve basis for all guests. Because of this ridiculous system, there were multiple nights we couldn’t even get dinner. Staff & Service: The staff was shockingly rude. Towels smelled sour, and some days there were no towels at all. They even left used cleaning towels in our room at one point. On top of that, my Meta Ray-Bans went “missing” and were later found hidden on the property in a way that made me feel like someone may have been trying to keep them. (Photos included.) Room Conditions: The room had a strong mildew smell. On the first day there was no hot water, and the TV didn’t work either. Not what you expect from a so-called resort. Crowded & Uncomfortable: The place was absolutely packed with locals, which made the environment overwhelming and not at all relaxing. It didn’t feel like a good experience for tourists. Overall, this was one of the worst resort stays I’ve ever had. DO NOT STAY AT THIS LOCATION!!!
Cleaning towels left instead of fresh towels.
Meta Ray bans hidden under neath bed behind the pole
Cleaning/wet mopping while guest is walking. One lady had a terrible fall and they did nothing to help her up.
Stayed 5 nights in Nov 2025

6/10 Okay

TAMMY DIANNE

Stayed 7 nights in Nov 2025

4/10 Poor

Debra L

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Right from the start the vacation at Riu Guanacaste was poor. Check-in took more than an hour. The food was terrible. I never had one hot meal even at breakfast. The eggs were cold specialty restaurant, such as agave and the Asian restaurant also had cold food. No amenities in the room, other than a bottle of soap by the sink and in the shower, their place too high for short people. When I arrived, the mini bar had three cans of tonic water in the refrigerator. It was not filled again until four evenings later, which was the night before I left. Very disappointed with the entire trip.
Stayed 4 nights in Nov 2025

6/10 Okay

Isis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff at the Riu Guanacaste made our trip super comfortable. They were timely in meeting all of our needs. The “Michael Jackson” show is a must see, as we were thoroughly entertained. And you have to visit the onsite steak house restaurant! The salmon is the best thing in the menu. However, there were two things that took away from our stay; (1) the check-in process. It took us over 2 hours to check-in. We thought that after flying over 5 hours and then catching a 45 minute taxi that the check-in process would’ve been more streamlined. However, this was not the case. The Riu has to do better with their check-in process. (2) The food. Aside from the steak house restaurant, the food onsite was mid at best. We found ourselves longing for McDonald’s, which is something we rarely eat. All in all, this trip was a success but we are not sure if we would revisit this location again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jason

Stayed 6 nights in Oct 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean. The food is not the best. Check in was terrible. So is the wife
Stayed 4 nights in Nov 2025

10/10 Excellent

Alain

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean and very good service
Stayed 7 nights in Nov 2025

6/10 Okay

Eric

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room: 6.5/10 (Our room was cleaned well, decent view, but sound echoes throughout hallway make it hard to sleep) Restaurants: 2/10 (First come first served.. want to eat dinner at 6pm.. show up at 5pm to get in line, food is mediocre at best) Staff: 7/10 (Our interactions with staff was warm and friendly) Amenities: 5/10 (We enjoyed the close proximity to the beach) Overall: 5.5/10 - The hotel and surrounding area is absolutely beautiful, the locals are friendly and helpful, but we really felt like there was nothing else spectacular about the resort. We came as a part of a wedding party and they had their own issues with the entire process.
Stayed 7 nights in Nov 2025

10/10 Excellent

Kevin Stanley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, ambience above all. Food is okay. People make the trip worth it, service was top tier.
Stayed 5 nights in Oct 2025

6/10 Okay

Iris

Stayed 6 nights in Oct 2025

10/10 Excellent

Maria Jose

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, atención y limpieza!!! Quedé encantada y agradecida! Volvería mil veces
Stayed 4 nights in Oct 2025

10/10 Excellent

Arnoldo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Arianna

Stayed 9 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

2/10 Terrible

Aaron

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not enough staff. Ran out of drinks multiple times. Terrible buffet food. No reservations for restaurants so can only wait in line for hours to possibly get table. Paid for upgraded room but did not get the upgrade. Horrible.
Stayed 6 nights in Oct 2025

4/10 Poor

Donald

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
wifi did not work at all the first 2 days and spotty afterwards. house phone did not work the 1st day, could not communicate with our party. Food was not good. Published schedules were not accurate, hit and miss. You never knew where you could or could not eat.
Stayed 7 nights in Oct 2025

4/10 Poor

Rosa Desiree

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel itself was lovely, however, they charged us almost $1000 extra for our children even after we paid for them. They said it was an "administrative mistake" and we had a balance. This is predatory behavior. Completely ruined the experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C did not work the whole stay. Aside from that, no complaints.
Stayed 8 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely remodeled rooms and property! Food was fabulous! Bar tenders were fast, and nice! Very family friendly. My children LOVED thewater slides! I highly recommend!
Stayed 6 nights in Oct 2025

2/10 Terrible

Ray

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only is there no atm, no laundromat, spotty internet, one cup of coffee only, fixed ac at 75 degrees, the ac doesnt work half the time, phones were down so had to go to the front whenever there was an issue, fire alarm went off at midnight, youre not allowed to use the luggage tote without staff, restaurant says no reservations, but u need reservations lol, we had to change rooms 2x due to ac issues, phone issues etc, only 2 towels per room for 3 people... get that math, u have to use a room key to turn lights on and that means a 2nd room key if u want to leave and the rest of ur party have lights, and thats $20 a card, u need a towel card to check out a towel, but room cleaning takes ur towels... so ya, another $20 hit. Overall horrible. AirBnB next time for me and my 2 kiddos. They were frustrated at the lack of ac, fire alarm, bland food, dirty beach, and the all night party that makes it hard to rest. No ac in any eating areas, makes food a little sketchy too. New addition puts u a half mile from the beach too, so that sure was a daily workout, 1 mile round trip, and not making that up lol
Stayed 7 nights in Oct 2025

2/10 Terrible

Shirley Jean

Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2025

4/10 Poor

Debra, Bronx

Travelled with partner
Disliked: Staff & service
Wrong room, no a-c. Took forever to get room changed. Horrible alcohol! And poor food!! Pool needed major repairs
Stayed 7 nights in Jan 2025