DoubleTree by Hilton El Paso Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton El Paso Downtown

Terrace/patio
Terrace/patio
Pool
Reception
Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
600 N El Paso Street, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪3 min walk‬
  • Place, Judson F. Williams Convention Center
    ‪5 min walk‬
  • Place, University of Texas at El Paso
    ‪14 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Patio

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Fitness King Room

  • Sleeps 3

Mobility Accessible King Room with Roll in Shower

  • Sleeps 3

Mobility Accessible King Room with Bathtub

  • Sleeps 3

King Room With Pool View And Patio

  • Sleeps 3

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe King Room

  • Sleeps 3

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(25 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Two Queen Room

  • Sleeps 4

Mobility Accessible Deluxe 2 Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible Deluxe King Room with Bathtub

  • Sleeps 3

1 Bedroom King Suite

  • Sleeps 3

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 3

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About this property

DoubleTree by Hilton El Paso Downtown

Hotel in El Paso with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with a safe and free newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton El Paso Downtown. During your stay, you're just a quick walk from Southwest University Park. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Paso del Norte International Bridge and 9 minutes from Fort Bliss
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton El Paso Downtown. For a fee, parking is available.

This 4-star El Paso hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Liquid Lounge – On-site bar.
M Cafe – On-site coffee shop. Open daily.
Casanova – On-site restaurant. Open daily.
Ristorante Casanova – This bistro serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A restaurant

Restaurants on site

  • Casanova
  • Liquid Lounge
  • M Cafe
  • Ristorante Casanova

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.75 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.00 per person
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

DoubleTree by Hilton El Paso Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 193 out of 1003 reviews
Rating 6 - Okay. 155 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 108 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Peggi

Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING WAS GREAT
Stayed 2 nights in Sep 2025

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Fatima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the border to cross to Juarez
Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, nice room
Stayed 1 night in Oct 2025

8/10 Good

Heather R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a lot to do nearby in walking distance. Clean. The bed was so soft and comfortable. People at front desk were very nice, efficient, and helpful. The restaurant in the hotel was excellent. Our only complaint is that our room had no refrigerator and the carpet had some stains. But, we will definitely stay there again if ever in the area.
Stayed 1 night in Oct 2025

4/10 Poor

melanie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The good: staff and restaurant. Bad and ugly: terrible housekeeping. In 4 days, no clean glasses, no vacuuming. Stained carpet, torn curtains, tatty furniture.
Stayed 4 nights in Oct 2025

10/10 Excellent

Meah

Stayed 1 night in Sep 2025

10/10 Excellent

Maryann Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice , great pool and bar area
Stayed 1 night in Sep 2025

10/10 Excellent

Cynthia Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

Danny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had such a hard time trying to check in. They said payment had not been sent
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing wrong was A/C didn’t work and, while most of my stays around the world have had a fridge, they told me that having a fridge is an upgrade. I highly disagree!
Stayed 2 nights in Aug 2025

10/10 Excellent

Misha

Stayed 4 nights in Sep 2025

10/10 Excellent

Veronica

Stayed 1 night in Jun 2025

8/10 Good

Rodolfo

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Maria De Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carla

Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the printed sheet of walking distance nearby restaurant and bar suggestions provided to me by the check-in staff. There simply is no closer or more upscale hotel in downtown El Paso!
Stayed 2 nights in Sep 2025

10/10 Excellent

Alejandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Christian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Necesito un reembolso total de mi estadia, me hicieron doble cobro , los muebles estan en muy malas condiciones, nunca fueron a limpiar la habitacion
Stayed 2 nights in Aug 2025

6/10 Okay

Flor

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Beds were comfortable but AC was loud and the carpet needs replacing. Carpet was gross, big stains on carpet in multiple places
Stayed 1 night in Aug 2025