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DoubleTree by Hilton El Paso Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton El Paso Downtown

Terrace/patio
Meeting facility
Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout curtains
Daily buffet breakfast (USD 22.00 per person)
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Housekeeping
  • Parking available
  • Gym

Explore the area

View in a map
600 N El Paso Street, El Paso, TX, 79901
  • Place, Plaza Theater
    ‪3 min walk‬
  • Place, University of Texas at El Paso
    ‪15 min walk‬
  • Place, Don Haskins Center
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Bathtub

10.0 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Patio

Room, 1 King Bed, Non Smoking, Patio | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Patio

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Bathtub

Deluxe Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(41 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property

Courtyard by Marriott El Paso Downtown/Convention Center

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 862 reviews
The price is CHF 110
includes taxes & fees
31 Oct - 1 Nov
Courtyard by Marriott El Paso Downtown/Convention Center

About this property

DoubleTree by Hilton El Paso Downtown

Hotel with a restaurant, near Paso del Norte International Bridge
A restaurant, a 24-hour fitness centre and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk.
DoubleTree by Hilton El Paso Downtown offers 200 accommodations with a safe and free newspapers. Beds feature premium bedding. 42-inch plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton El Paso Downtown. During your stay, you're just a quick walk from Southwest University Park. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Paso del Norte International Bridge and 9 minutes from Fort Bliss
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton El Paso Downtown. For a fee, parking is available.

This 4-star El Paso hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Liquid Lounge – On-site bar.
M Cafe – On-site coffee shop. Open daily.
Casanova – On-site restaurant. Open daily.
Ristorante Casanova – This bistro serves breakfast and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 22 per person
  • A restaurant

Restaurants on site

  • Casanova
  • Liquid Lounge
  • M Cafe
  • Ristorante Casanova

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,000 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch HDTV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 0.75 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.00 per person
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton El Paso Downtown
DoubleTree Hilton Hotel El Paso Downtown
DoubleTree Hilton El Paso Downtown Hotel
DoubleTree Hilton El Paso
Doubletree By Hilton Paso Paso
DoubleTree by Hilton El Paso Downtown Hotel
DoubleTree by Hilton El Paso Downtown El Paso
DoubleTree by Hilton El Paso Downtown Hotel El Paso

Reviews

DoubleTree by Hilton El Paso Downtown Reviews

7.8

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 456 out of 1002 reviews
Rating 8 - Good. 199 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 107 out of 1002 reviews

Reviews

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Hector L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelent service
Stayed 3 nights in May 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Stayed 2 nights in Jun 2025

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Crystal

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff

Carlos your Friday night front desk clerk and your maintenance weekend service gentleman were the best. They did everything to make us and our grandkids trip the best. Staff like both of them are hard to find and give a wonderful impression of your hotel. These two went out of there way to find a little dessert for our grandkids we couldn't thank them enough. Staff like both of them will have us coming back
Stayed 2 nights in Jun 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The whole place is very clean and beautiful.
Stayed 1 night in Mar 2025

2/10 Terrible

joel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal
Stayed 1 night in Jun 2025

10/10 Excellent

Alma

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Zev

Liked: Cleanliness, property conditions & facilities
IMPORTANT! Parking is available but is NOT FREE for guests of the hotel. Its an additional 20usd per night. The buffet is also no longer offered. Just a few minor details to be aware of when booking. I was ok with the price before hand but not so much after the fact. I had no issues with the room and service itself.
Stayed 3 nights in Jun 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family
Disliked: Amenities
Room was not cleaned for two days
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Jun 2025

8/10 Good

Adán

Liked: Cleanliness, amenities, property conditions & facilities
No dan servicio rápido duraron 5 horas para venir a apretar el asiento del sanitario!!!!
Stayed 1 night in Jun 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Amenities, property conditions & facilities
We had trouble with the A/C both nights. Property seem old and run down. Was placed in a room directly next to elevator which was incredibly loud....you could hear the actual operation of the elevator going up and down each time it went to or passed our floor. Tried to switch, however was told there were no other available rooms. Paid WAY too much to have such a disappointing experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruby

Stayed 1 night in Jun 2025

4/10 Poor

MaryJo

Travelled with family
Disliked: Amenities
The AC was not working properly. The restaurant smelled like sewage. The reception staff was extremely nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
You didn't use or handle cash, being a cashless hotel is not good.
Stayed 1 night in Jun 2025

2/10 Terrible

Aileen

Travelled with partner
The property was not clean. Carpet was dirty, by the door and by the fridge. The drapes were torn. The door to the pool was broken. The tv didn’t work. The tech was called then it was fixed then we left the room came back and the volume didn’t work again. I left a towel and called them left my number and they never called me to say they found it or didn’t. The frames in the room had been broken one had a glass frame and other was without a glass.
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Stayed 2 nights in May 2025

2/10 Terrible

Tenny

Stayed 1 night in Jun 2025

2/10 Terrible

Alex

Disliked: Cleanliness, property conditions & facilities, room comfort
Horribly ran and dirty with leaking plumbing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay! Love it.
Stayed 1 night in Jun 2025