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Hilton Garden Inn El Paso / University

3.0 star property

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Photo gallery for Hilton Garden Inn El Paso / University

Meeting facility
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Terrace/patio
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
111 W University Ave, El Paso, TX, 79902
  • Place, University of Texas at El Paso
    ‪1 min walk‬
  • Place, Las Palmas Medical Center
    ‪5 min walk‬
  • Place, Sun Bowl Stadium
    ‪9 min walk‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

9.0 out of 10
Wonderful
(29 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Two Queens

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Two Queens

9.0 out of 10
Wonderful
(34 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

9.6 out of 10
Exceptional
(23 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible

8.6 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Parlor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room (Parlor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Murphy Bed

King Room

  • Sleeps 3

King Room With Bathtub-Mobility/Hearing Accessible

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 5

One-Bedroom Suite With 2 Queen Beds And Sofabed

  • Sleeps 5

2 Queen Beds Room

  • Sleeps 4

Room With 2 Queen Beds And Bathtub-Mobility/Hearing Accessible

  • Sleeps 4

Parlor-Murphy Bed Only

  • Sleeps 2

Suite With Two Queen Beds And Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 5

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About this property

Hilton Garden Inn El Paso / University

Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Hilton Garden Inn El Paso / University offers 153 accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This El Paso hotel provides complimentary wired and wireless Internet access. 36-inch LCD televisions come with premium cable channels. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn El Paso / University. During your stay, you're just a quick walk from University of Texas at El Paso. Free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 13 minutes by foot from Sun Bowl Stadium and a 4-minute drive from Paso del Norte International Bridge
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn El Paso / University offers its guests an outdoor pool, a hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn El Paso / University. An area shuttle within 3 mi and A roundtrip airport shuttle during limited hours are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star El Paso hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Great American Grill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6 AM to 10 PM
  • Free area shuttle up to 3 mi
  • Secured, covered parking on site (USD 10 per day)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 17 for adults and USD 8 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 17 for adults and USD 8 to 17 for children
  • Covered self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Garden Inn El Paso / University offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn El Paso University
Hilton Garden Inn University El Paso
Hilton Garden Inn University Hotel El Paso
Hotel Hilton Garden Inn El Paso / University El Paso
Hotel Hilton Garden Inn El Paso / University
Hilton Garden Inn El Paso University Hotel
Hilton Garden Inn El Paso University
El Paso Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn University Hotel
Hilton Garden Inn University
Hilton Paso University Paso
Hilton Paso University Paso
Hilton Garden Inn El Paso / University Hotel
Hilton Garden Inn El Paso / University El Paso
Hilton Garden Inn El Paso / University Hotel El Paso

Hilton Garden Inn El Paso / University Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Room, staff, location (near concert venue), was all great.
Stayed 1 night in Jan 2026

10/10 Excellent

STEFAN, Fredericksburg

Stayed 1 night in Jan 2026

10/10 Excellent

Arnoldo

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean and the staff was very friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Cristina

Stayed 3 nights in Dec 2025

6/10 Okay

Rick

Liked: Cleanliness, property conditions & facilities
Room was clean. People were nice. Prepaid breakfast wasn’t worth it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gina or Israel, Artesia

Stayed 2 nights in Jan 2026

6/10 Okay

Alejandra

Business traveller, Travelled with partner
the greeting staff was rude. within an hour of checking in, i requested assistance in my room, no one showed up. the menu of the restaurant, form the QR square, did not match the actual menu from the restaurant. the breakfast buffet was $12.99, but when i reserved my room, it charged me $25 to add breakfast. Very limited breakfast options in the buffet and inconsistent from day to day. the tv was old, and my major issue, the microwave in my room was dirty and it stunk up the room every time i had to use it, which was several times during my stay. also, one of the computers form the business center, was not working.
Stayed 2 nights in Jan 2026

8/10 Good

michael, CHATHAM

Travelled with partner
Liked: Amenities
Good breakfast. Eggs, meat and potatoes. Toast, fruit and cereal avail. Option to order from the menu.
Stayed 2 nights in Dec 2025

6/10 Okay

Jaime

Liked: Cleanliness, staff & service, amenities
The staff were courteous but the rooms and hotelare tired and needs a refresh.
Stayed 1 night in Dec 2025

10/10 Excellent

Concepcion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Stayed 2 nights in Dec 2025

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Stayed 2 nights in Dec 2025

10/10 Excellent

Paulino

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very friendly. Room was very clean
Stayed 1 night in Dec 2025

8/10 Good

Benito

Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Everything was fine. Clean Room, helpful staff and a great little restaurant.
Stayed 2 nights in Dec 2025

6/10 Okay

Sakkapan

Stayed 1 night in Dec 2025

2/10 Terrible

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
Multiple things went wrong, I paid for breakfast when I booked the room, still got charged and waited for 40 minutes for pancakes and sausage! On the the second night of staying a maintenance worker was banging on the door with my teenage daughters insisting to get in the room to check for a leak at 9:30 at night while I was reading my book at the bar. They made him aware that they were not opening the door until the legal guardian was present and he still insisted! Not to mention it is late, turns out there was no leak. Very inappropriate and unprofessional.
Stayed 2 nights in Dec 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't have breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

araceli

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Lovely hotel in a quiet area. The lobby was well appointed. The restaurant serves dinner and has a bar. The menu is limited but very well done, and nice presentation. All staff we encountered was courteous and professional. The room was clean. We did not stay for breakfast the next morning, but they do offer a cook to order breakfast, cost is between $7 and $12 if I remember correctly. I highly recommend this Hilton Garden Inn.
Stayed 1 night in Nov 2025

10/10 Excellent

Abel

Stayed 2 nights in Nov 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & nice location.
Stayed 1 night in Oct 2025

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 2 nights in Nov 2025