Reception staff friendly on arrival. Explained everything we needed to know straight away. Room very clean, warm on arrival. Came back late evening and required food. We ordered at the bar and they personally called me to say food was ready and would deliver to me. I collected and they helped without asking. All staff very helpful and friendly.
This accommodation was clean and the staff were all very friendly.
It was within 10 minutes walking distance from the Metro which was great for exploring Liverpool and Chester.
Stayed one night on business. Check in was efficient, the room was clean and there was a desk so I could get some work done.
Downsides are that if you are downstairs and the person above paces the floor in the night, the creaky floors keep you awake. Also the duvet was way too thick and hot. If on a motorbike, there is nowhere to chain it up, but they do have cameras in the car park.
The bed was comfortable which is the main thing for me and it is close to the motorway so access is easy.
Sammie on reception was excellent . The room I was allocated was on the first floor . I explained that I had recently had a knee replacement and she moved some reservations around so that I was in a ground floor cottage . Thank you .
The hotel was really nice with lovely gardens. Our room was in a separate block and the decorations etc looked new. The bathroom was spacious and clean. there were outside tables and chairs where we could sit. However the bed was awful, lumpy, bumpy and the springs were making noises. We could not sleep and were aching all over the next day. We arrived Sunday afternoon and the kitchen closed at 5pm, so we could not get anything to eat in the evening. We we supposed to stay on the Monday night, but we went home at 5.00pm because we did not want to spen another night on the beds.