I liked the family room because of the heating was excellent, However the backpackers needs staff as there were guest hogging amenties such as moive room and kitch area gets over crowded
We enjoyed our overnight stay. The facilities were sufficient and the online check in worked for us. The wifi was a bit intermittent though unfortunately.
Not to far from the center. My family likes entertainment area specifically the movies room serect. The first night cold in the room but the staff fixed the issue next day.
You can get into their warm reception area without a key - no problem - but (as there is no receptionist there) keep their phone number handy in case you have a problem signing in.
Great stay. It took a little while to get used to the fact that this property is unmanned but it actually worked very well. Check in was easy. The kitchen was well stocked. The shower pressure was great - although the shower is protected only by a curtain so not super private but wasnât an issue. The bed was comfy. We stayed in a private room which even had a smart tv! Hostel luxury! Would definitely recommend. It is in the middle of nowhere but easy to access Whakapapa village and the other attractions in the area