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Balsoy Mountain

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Photo gallery for Balsoy Mountain

Couples treatment room(s)
Reception
Breakfast area
Exterior
Public bath

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
Palandöken, Erzurum, Erzurum, 25080
  • Place, Palandöken Mountain
    ‪2 min walk‬
  • Place, Çifte Minareli Medrese
    ‪7 min drive‬
  • Place, Abdurrahman Gazi Tomb
    ‪14 min drive‬
  • Airport, Erzurum (ERZ)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout curtains

Family Room

  • Mountain view
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

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About this property

Balsoy Mountain

Ski into Balsoy Mountain, where you can relax in massage/treatment rooms, enjoy a drink at the bar/lounge or have a meal at the restaurant. Change of towels is available on request
Balsoy Mountain offers 44 accommodations with minibars and a safe. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets.

This Erzurum hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s).
During your stay at Balsoy Mountain, you're just a quick walk from Palandöken Mountain. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a sauna, ski-in/ski-out access and ski equipment rentals
  • Steps from Palandöken Mountain and a 4-minute drive from Forum Erzurum
  • Free ski shuttle service
Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Balsoy Mountain helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. A free manager's reception is offered daily. WiFi is free in public spaces. This ski hotel also offers a sauna and ski passes. Self parking is free.

Smoking is allowed in designated areas at this Erzurum hotel.

The hotel hosts a free manager's reception daily.
Balsoy Mountain has a restaurant on site.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 2:30 AM
  • Free ski shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of TRY 1,000; reservation required

Things to do

  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Spa

  • Couples treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Balsoy Mountain

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Day (1 January) Gala Dinner per adult: TRY 1000.00
  • New Year's Day (1 January) Gala Dinner per child: TRY 1000.00 (from 2 to 12 years old)
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 400 per room (one-way)
  • Airport shuttle fee per child: TRY 100 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: TRY 1000

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Balsoy Mountain offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20360

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Balsoy Mountain Hotel
Balsoy Mountain Erzurum
Balsoy Mountain Hotel Erzurum

Balsoy Mountain Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 13 out of 17 reviews
Rating 8 - Good. 3 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 1 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

8.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Samet

Liked: Cleanliness, staff & service, amenities
Aynı bölgede tekrar kalınabilir. Güzel bir hotel. Odalar çok sıcaktı :) Akşam yemeği konusunda biraz çeşitlilik gerekli. Biraz sezon değildi diye sanırım bize pek hitap etmedi.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Emre

Liked: Cleanliness, staff & service, amenities
Odalar temiz personel nazikti. Kahvaltı gayet yeterli ve iyiydi. Olumsuz olarak duvarların ses geçirgenliği düşüktü ve odalar fazla sıcaktı.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nazlican

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tavsiye ederim
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Asli

Liked: Staff & service, property conditions & facilities, room comfort
Her şey mükemmeldi
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Furkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sakın, güzel temiz

Oteli Karadeniz ve Doğu anadolu turumuzun Erzurum ayağında bir gece kalmak için konakladık. İmkanlar güzel odalar rahat. Kahvaltısı zengin. Normalde kış oteli olmasından dolayı yazın sakin kafa dinlemelik
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tavsiye ediyorum.

2200 m yükseklikte, Palandöken kayak tesisinin yanıbaşında , güleryüzlü yardımsever çözüm odaklı personeli ile geniş, temiz, konforlu bir otel. Kahvaltısı yeterli, fiyat performans harika.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Betül

Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

aysun

Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Tolga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Yusuf

Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Muhammed furkan

Stayed 1 night in Oct 2024
Verified

8/10 Good

Emirhan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Bilge Eylem

Stayed 2 nights in Feb 2024
Verified

4/10 Poor

bo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023