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Çag Otel

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Reception
Exterior
Family Studio Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk
Bathroom shower
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
Lalapasa Mahallesi, Milletbahçe Sk. No:20, Erzurum, Erzurum, 25100
  • Place, Rüstem Pasha Caravanserai
    ‪5 min walk‬
  • Place, Castle of Erzurum
    ‪8 min walk‬
  • Place, Çifte Minareli Medrese
    ‪10 min walk‬
  • Airport, Erzurum (ERZ)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Bathroom | Slippers

Standard Single Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Standard Triple Room

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

Family Studio Suite | Egyptian cotton sheets, premium bedding, in-room safe, desk

Family Studio Suite

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Large Single Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Çag Otel

Ski into Çag Otel, where you can enjoy a drink at the bar/lounge, have a meal at the restaurant, and take advantage of ski storage and ski passes.
Çag Otel offers 27 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. This accommodation offers separate dining areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. This Erzurum hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include slippers and children's slippers. Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Çag Otel, you're connected to a shopping centre and just a quick walk from Erzurum State Theatre. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes ski-in/ski-out access
  • Just a 4-minute walk from Erzurum State Theatre and 7 minutes on foot from Rüstem Pasha Caravanserai
  • Airport and ski shuttle service available for a fee
  • Cats and dogs welcome for a fee
Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3.5-star Erzurum hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Çag Otel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Optional ski privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a provincial park
  • Outdoor entertainment area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (51 centimetre high)

More

  • Communal living room
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Children's slippers
  • Private bathroom
  • Slippers

Food and drink

  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per accommodation (varies based on length of stay), plus a one-time cleaning fee of EUR 10
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 5 per vehicle (one-way, maximum occupancy 15)
  • Airport shuttle fee per child: EUR 5 (one-way), (from 1 to 12 years old)
  • Pet fee: EUR 10 per accommodation (varies based on length of stay) plus a one-off EUR10 cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Çag Otel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2021-25-0019

Property is also known as

Çag Otel Hotel

Çag Otel Erzurum

Çag Otel Hotel Erzurum

Çag Otel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 45 reviews
Rating 8 - Good. 13 out of 45 reviews
Rating 6 - Okay. 4 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 4 out of 45 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dursun

Liked: Cleanliness, staff & service, amenities
Very clean and central location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Hootan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, friendly and helpful staff, clean
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Peyman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025
Verified

8/10 Good

Hulusi Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is comfortable and good value. The heating however was too hot which affected our sleep. We had to turn off the radiator and open the window!
Stayed 1 night in Feb 2024
Verified

2/10 Terrible

Seyed Pooyan Haghighi

Disliked: Staff & service, amenities, property conditions & facilities
This is in a very old and low maintenaned area. The Hotel was not maintained well but it was clean. Do not rent hotels from Expedia since It cannot change booking while the property could do it without them in middle. Expedia support is a joke.
Stayed 4 nights in Jun 2025
Verified

2/10 Terrible

Zihsan

Disliked: Amenities
Oda soğuktu. Kaloriferi bazen yakıp bazen yakmadılar uyarmamıza rağmen. Yangın merdiveni tarafımdaki odada kaldık. Sürekli sigara dumanı geliyordu. Havalandırması düzgün seğildi otelin. Kötü. Birdaha kalmam.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

azra firuze

Liked: Staff & service
Odamızda cok agır bir koku vardı.
Stayed 1 night in Jan 2026
Verified

8/10 Good

abdullah

Liked: Cleanliness, staff & service, amenities
Temizdi personel de gayet ilgiliydi teşekkürler
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Ali

Disliked: Cleanliness, property conditions & facilities, room comfort
Park tesadüfen sokakta bulduk. Odalar temiz degildi, carsaflar ütülü degildi, klozet betona bagli degildi oturunca devriliyordu, yatak kalitesi cok kötü idi,yaylar sanki çıkıyordu, yastıklar cok kirli idi, ortalama menmun kalmadık.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Othmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die junge Dame an der Rezeption war sehr freundlich und sehr hilfsbereit. Zimmer war ein wenig eng aber sauber. Frühstück, alles da was Mann braucht. Alles gut.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities
il soggiorno è stato piacevole seppure la stanza fosse piccolina. Buona la colazione (alla turca)!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Muhammet

Liked: Cleanliness, amenities, property conditions & facilities
Sehr gemütlich,sauber.Freundliches Personal.Sehr gute Verbindung zur öffentlichen Verkehrsmitteln.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel lo consiglio,ottima colazione e parcheggio custodito,due passi dal centro
Stayed 1 night in May 2025
Verified

10/10 Excellent

Diler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey mükemmeldi teşekkürler
Stayed 1 night in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Giriş saati olmadan önce biraz geldim ama girdiğim odaya temizlik vakitte yapılmamıştır. Fakat odama sonra geldiğimde oda iyice temizlenmiştir. Hem de bir tane havlu biraz kirliydi ama o havludan hariç genel temizlikten ve elemanlarının hizmetinden memnunum. Onlara ortalama olarak 4 yıldız veriyorum.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Aysem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Temiz Merkezi.

Otel merkezde sessiz sakin bir bölgede. Gezilecek tüm yerlere yürüyerek ulaştık. Temizdi. Kahvaltısı yeterli idi ama biz bir gün şehirde yerel kahvaltı etmeyi tercih ettik.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ayfer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Herşey çok güzeldi bu fiyat aralığında kaldığımız tüm otellerden daha iyi hizmet aldık kahvaltisi çok güzeldi teşekkür ederiz 🙏
Stayed 1 night in Sep 2024
Verified

8/10 Good

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben nur kurz übernachtet und alles hat gepasst.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Tugay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SICACIK BİR OTEL

Karşılamadan başlayan ilgi ve alaka gayet güzeldi. Otel şehir merkezine yakındı. biz arabayla gittiğimiz için hiç bir sıkıntı yaşamadık , otopark sorunu yoktu. Odalar gayet temizdi , açık büfe kahvaltısı epey çeşitli ve doyurucuydu. her şey olumluydu , olumsuz diyebileceğim tek şey oda duvarlarının çok ince olması. yan odamızda kalan kişinin horlaması maalesef bizim odamızdaymış gibiydi. onun haricinde her şey iyiydi. Tekrar gittiğimizde tercih edilebilir.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ugur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misafirperverlikte son nokta.

Güler yüzlü ve samimi olmaları çok güzeldi. Temiz ve bakımlı odaları bu işte ne kadar profesyonel olduklarını gösterdi. Her konuda bize yardımcı olma çabaları olumlu bir davranıştı. Soğuk Erzurum havasını bize sımsıcak hissetirdikleri için teşekkür ederim.
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Halil

Liked: Staff & service, property conditions & facilities, room comfort

Teşekkürler

Tüm personel fazlasıyla ilgili insani yaklaşımları da aynı şekilde güzel. Yeni bir Otel olduğu İçin ufak tefek eksikleri var ancak ilerleyen zamanlarda giderileceğini düşünüyorum hava sıcaklığı -20 lerde olmasına rağmen otel gayet sıcaktı. Kahvaltısı iyi katı zaman kuralları yok 1 haftalık konaklamanın sonunda fazlasıyla memnun ayrıldık tüm personele çok teşekkürler seneye görüşmek üzere :)
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Furkan

Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hatice Tülay

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

yasin serkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ömer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025