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Essener Hof Sure Hotel Collection by Best Western

4.0 star property

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Photo gallery for Essener Hof Sure Hotel Collection by Best Western

Food and drink
Exterior
Suite, 1 Double Bed (Living Room) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
AM HANDELSHOF,5, Essen, North Rhine-Westphalia, 45127
  • Place, Essen Cathedral
    ‪4 min walk‬
  • Place, Philharmonie Essen
    ‪6 min walk‬
  • Place, Aalto-Musiktheater
    ‪9 min walk‬
  • Airport, Düsseldorf (DUS-Düsseldorf Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 1 Twin Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 Twin Bed

  • Sleeps 1
  • Free Wi-Fi

View all photos for Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

  • Sleeps 4
  • Free Wi-Fi

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 Single Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 Double Bed

9.8 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

Comfort Room, 1 Queen Bed (Cozy Sitting Corner) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Queen Bed (Cozy Sitting Corner)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Double Bed (Living Room)

Suite, 1 Double Bed (Living Room) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Double Bed (Living Room)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

Standard Apartment, 1 Queen Bed, Kitchenette (Living Room) | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Standard Apartment, 1 Queen Bed, Kitchenette (Living Room)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 Single Bed

Comfort Room, 1 Single Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Comfort Room, 1 Single Bed

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Essener Hof Sure Hotel Collection by Best Western

A fitness centre, a bar/lounge and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Housekeeping is available on request.
Essener Hof Sure Hotel Collection by Best Western offers 114 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. A pillow menu is available. 110-cm LED televisions come with premium satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Essen hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Essener Hof Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from International Christmas Market Essen. Free WiFi in public areas, a gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Philharmonie Essen and Old Synagogue
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 7 meeting rooms. You can enjoy a drink at the bar/lounge. A fitness centre, multilingual staff, and concierge services are also featured at Essener Hof Sure Hotel Collection by Best Western.

This 4-star Essen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Moonlight Express – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (EUR 12.50 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 21 per person
  • A bar/lounge

Restaurants on site

  • Moonlight Express

Things to do

  • Gym
  • Shopping centre

Family friendly

  • Art supplies
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 1883
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 110-cm LED TV with premium satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 per person
  • Nearby parking fee: EUR 12.5 per night(722 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

TOP CCL Hotel Hof
TOP CCL Essener Hof
TOP CCL Hof
Essener Hof
Top Ccl Essener Hof
Essener Hof Sure Collection By
TOP CityLine Hotel Essener Hof
Essener Hof Sure Hotel Collection by Best Western Hotel
Essener Hof Sure Hotel Collection by Best Western Essen
Hotel Essener Hof Sure Hotel Collection by Best Western
Essener Hof Sure Hotel Collection by Best Western Hotel Essen

Essener Hof Sure Hotel Collection by Best Western Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 474 reviews
Rating 8 - Good. 152 out of 474 reviews
Rating 6 - Okay. 30 out of 474 reviews
Rating 4 - Poor. 8 out of 474 reviews
Rating 2 - Terrible. 6 out of 474 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, spacious rooms and excellent location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It provided everything I needed for a successful trip. Wonderful accomodations.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Fadi B Dawood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Nov 2023
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay will definitely be back!
Stayed 1 night in May 2024
Verified

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Perfect for a night or two. Great location next to the station.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Sabine

Liked: Staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024
Verified

8/10 Good

Per-Gunnar

Liked: Cleanliness, staff & service
Clean rooms. Nothing to complain about!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Patrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great classic hotel
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

SangMin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very convenient and comfortable stay.
Stayed 6 nights in Nov 2023
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very helpful staff!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would love to stay again

We loved the spacious room, modern amenities, and incredibly helpful staff. Breakfast was great as well and offered a good selection.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Barry

Liked: Cleanliness, staff & service
Comfortable room in very convenient location near the Hauptbahnhof
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city centre location
Stayed 1 night in Jul 2024
Verified

8/10 Good

Robert

Clean room, nice pillows.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine. Very conveniemt just across from main Essen station. Bit dated and the area surrounding it isn't great but staff very friendly and helpful. Main shopping area is just a few yards away
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Big beds, quite place.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for a couple of nights

Perfect stay for a couple of nights. Room was clean and bed was comfortable. A bar, also serving meals, was nice. Breakfast was to my liking. Best of all was the location, just a few minutes walk from the trainstation and U-bahn.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Frimpong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locatiom

Had a wonderful day trip with my son. The location was perfect from the central train station and the shops. Breakfast was good and had the Gym for myself
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent sleep

Bed was really comfortable and staff superbly helpful. Location was close to the trainstation also!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical location across the street from train station and near stores and restaurants
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Sune

Good for business

Run-of-the-mill business hotel with an OK bar and a good location if coming to Essen by train.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that l meant was fantastic. I got a beautiful suite for just small amount. I will definitely book that hotel again.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

Amazing hotel, walking distance from the Main Station. The room was comfortable and clean, the breakfast was varied and tasty! The staff is super nice, friendly and makes everything possible to make you feel good. I´d definetly recommend!
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Barry

Liked: Cleanliness, amenities
Room was fine. Most english channels not working and couldnt connect to Netflix or Prime and couldn't cast to Tv.
Stayed 2 nights in Nov 2025