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Best Western Plus Grand Manor Inn

2.5 star property

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Photo gallery for Best Western Plus Grand Manor Inn

Lobby
Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room) | Pillow-top beds, blackout curtains, iron/ironing board
Exterior
Free continental breakfast
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
971 Kruse Way, Springfield, OR, 97477
  • Place, PeaceHealth Sacred Heart Medical Center at Riverbend
    ‪12 min walk‬
  • Place, The Shoppes at Gateway
    ‪16 min walk‬
  • Place, Riverbend Hospital
    ‪17 min walk‬
  • Airport, Eugene, OR (EUG)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room) | Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room) | Pillow-top beds, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 2

2 King Beds, Non-Smoking, Larger Room, Balcony, Wet Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Larger Room, Balcony, Wet Bar, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Balcony, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

Suite-2 King Beds, Non-Smoking, Larger Room, Separate Bedroom, Living Room, Wet Bar, Microwave And Refrigerator

  • Sleeps 4

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Exterior
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About this property

Best Western Plus Grand Manor Inn

Hotel in Springfield with outdoor pool and free breakfast
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Grand Manor Inn. During your stay, you'll be within walking distance of PeaceHealth Sacred Heart Medical Center at Riverbend. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a car charging station
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 6 minutes by car from University of Oregon and 6 minutes from Autzen Stadium
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus Grand Manor Inn offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available. Best Western Plus Grand Manor Inn also features dry cleaning/laundry services, a front desk safe, and a lift. Self parking is free.

This Springfield hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 394 out of 807 reviews
Rating 8 - Good. 220 out of 807 reviews
Rating 6 - Okay. 82 out of 807 reviews
Rating 4 - Poor. 56 out of 807 reviews
Rating 2 - Terrible. 55 out of 807 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

pete

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was difficult with the staff talking the whole time loudly
Stayed 1 night in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
Room was very clean!
Stayed 1 night in Oct 2025

2/10 Terrible

Jodi L

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check-in process was unsatisfactory. Upon arrival, we were not greeted by staff, and the line was extensive. The assistant who processed our check-in did not offer a welcome or express gratitude for our patience, and their demeanor suggested a lack of job satisfaction. Furthermore, at 8:00 a.m., we discovered that the breakfast service had run out of eggs, which was the sole protein option available. While the hotel itself was clean, modern, and offered comfortable beds, there is a clear need for comprehensive staff training in politeness and hospitality. The overall hospitality experience was notably poor for a hotel.
Stayed 1 night in Oct 2025

8/10 Good

Eriverto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025

6/10 Okay

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
,, Disappointed that pool was outdoors. not aware of that before we came.
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big rooms. Comfy fold out bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The property has been updated in some areas but still feels like an older property.
Stayed 5 nights in Oct 2025

10/10 Excellent

Eryn

Stayed 1 night in Oct 2025

2/10 Terrible

Larry

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room wasn’t ready when arriving after 4pm… came back 2 hours later to see if it was ready … they were supposed to call to let us know when it was ready .. and didn’t😠. Not very well handled
Stayed 1 night in Oct 2025

8/10 Good

terry

Stayed 1 night in Oct 2025

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2025

10/10 Excellent

Bryan

Stayed 1 night in Sep 2025

10/10 Excellent

Fran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, high end feel! Beautifully renovated! We loved the huge room, and balcony with chairs!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Sep 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a quick pass through, it served its purpose. The layout of our room was odd, the lock on the door didn’t work so we simply used the latch and the vanity mirror light, which was the only light outside of the bathroom and only spot where there was a mirror, did not work.
Stayed 1 night in Aug 2025

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Allen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my needs. Absolutely no issues.
Stayed 4 nights in Aug 2025

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2025

10/10 Excellent

Trent

Stayed 1 night in Aug 2025

10/10 Excellent

Roy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Aug 2025

2/10 Terrible

Amber

Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Stayed 1 night in Aug 2025

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay! The best hotel experience we’ve had in quite some time! Quiet, clean, comfortable and spacious room. Free espresso drinks and a really good continental breakfast. Staff was very friendly and helpful. Definitely will stay here again!!
Stayed 1 night in Aug 2025