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Tru By Hilton Eugene, OR

2.5 star property

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Photo gallery for Tru By Hilton Eugene, OR

Lobby
Business centre
Exterior
Reception
Snack bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3111 Franklin Blvd, Eugene, OR, 97403
  • Place, University of Oregon
    ‪2 min drive‬
  • Place, Matthew Knight Arena
    ‪2 min drive‬
  • Place, Hayward Field
    ‪3 min drive‬
  • Airport, Eugene, OR (EUG)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.4 out of 10
Exceptional
(33 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(47 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • Water view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Two Queen Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for King Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

King Room

  • Sleeps 2
  • Free Wi-Fi

Mobility Hearing Accessible Two Queen Room with Tub

  • Sleeps 4
  • Free Wi-Fi

Mobility Hearing Accessible King Room

  • Sleeps 2
  • Free Wi-Fi

Guest Room With 2 Queen Beds-Hearing Accessible

  • Sleeps 4
  • Free Wi-Fi

Mobility Hearing Accessible King Room with Roll in Shower

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Tru By Hilton Eugene, OR

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a business centre are on-site.
Tru By Hilton Eugene, OR offers 86 accommodations with free newspapers and designer toiletries. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

This Eugene hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Tru By Hilton Eugene, OR's great location. During your stay, you're just a quick walk from Willamette River. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Hayward Field and a few minutes from University of Oregon
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite 24-hour business centre. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Tru By Hilton Eugene, OR. Free self parking is available.

This Eugene hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Hilton CleanStay
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Eugene, OR Hotel
Tru By Hilton Eugene, OR Eugene
Tru By Hilton Eugene, OR Hotel Eugene

Tru By Hilton Eugene, OR Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 431 out of 636 reviews
Rating 8 - Good. 132 out of 636 reviews
Rating 6 - Okay. 38 out of 636 reviews
Rating 4 - Poor. 16 out of 636 reviews
Rating 2 - Terrible. 19 out of 636 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Donavon, Salt Lake City

Stayed 2 nights in Jan 2026

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, nice breakfast and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, amenities
Staff was amazing, so friendly and welcoming. Spotless rooms and lobby. Breakfast was nice lots of options. Fitness center is almost as good as a real gym. Only complaint is no microwaves in rooms. Have to go use the community one in the lobby which is odd, also no room coffee but it is available in the lobby 24/7.
Stayed 1 night in Jan 2026

10/10 Excellent

Cole

Stayed 1 night in Dec 2025

10/10 Excellent

Csaba

Stayed 1 night in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel clean, updated and conveniently located. Staff was friendly and helpful.
Stayed 2 nights in Jan 2026

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, close enough to everything without being right in the middle of Eugene
Stayed 1 night in Jan 2026

10/10 Excellent

Bradley

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Easy.
Stayed 1 night in Jan 2026

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food, friendly people
Stayed 3 nights in Dec 2025

8/10 Good

melody

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and we slept well. No microwave in the rooms:( not enough luggage carts. Coffee at other Tru locations has been good but was not at this location. Not my favorite chain but filled the need.
Stayed 1 night in Jan 2026

10/10 Excellent

wooyoung

Stayed 1 night in Dec 2025

10/10 Excellent

Kiesha, Vancouver

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this hotel. Modern and clean. Tones of great amenities. Digital key, electric window shades, pool table in the lobby...and the swing chairs...I was obsessed! Staff was amazing, especially the kind woman who prepped the food. She was kind and approachable. Shared in conversations with her about the hotel, the awesome swing chairs, her time working there and more. She was so kind to my daughter (we were there for her swim meet that weekend) and she gave her candy and congratulations on her swims. TV in room had a cool feature that automatically logs you out of your accounts if you log into any of the apps. Love that! Located only an 8-minute drive from the Willamalane Swim Center making this an awesome choice! Breakfast was satisfying and included eggs, sausage, pancakes, oatmeal, bagels and cream cheese, cereal and lots of other items. It was free and fulfilling. Highly recommended!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ty

Liked: Cleanliness, property conditions & facilities
Great! One night, all I need.
Stayed 1 night in Dec 2025

10/10 Excellent

ARMANDO

Liked: Cleanliness, amenities, property conditions & facilities
Great services and location
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Kara

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Misty

Stayed 2 nights in Nov 2025

10/10 Excellent

Nikeasha

Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk person was very kind. I called earlier in the day to confirm our reservation and when I arrived she remembered my voice. A nice personalized touch. Room was perfect. Breakfast was better than expected. Played billiards with my son next to the cool Eugene mural. I would definitely stay again.
Cool mural in the lobby
Breakfast
View from our room
Stayed 1 night in Nov 2025

8/10 Good

Chuck

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, engaging and courteous.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great lobby and welcoming staff. Very comfortable overall. Great value compared to others close.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 1 night in Nov 2025

6/10 Okay

Gurpreet, Abbotsford

Liked: Cleanliness, property conditions & facilities
Clean basic rooms. No closets and no safe to put tour stuff in. Nice clean hotel though.
Stayed 2 nights in Nov 2025