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Holiday Inn Express Hotel & Suites West Chester by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites West Chester by IHG

Free daily buffet breakfast
1 bedroom, in-room safe, desk, laptop workspace
Reception
Indoor pool
Suite, 2 Queen Beds, Accessible (Mobility) | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
1310 Wilmington Pike, West Chester, PA, 19382
  • West Chester University of Pennsylvania
    ‪6 min drive‬
  • QVC Studio Park
    ‪12 min drive‬
  • Longwood Gardens
    ‪15 min drive‬
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility)

Suite, 2 Queen Beds, Accessible (Mobility) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

1 bedroom, in-room safe, desk, laptop workspace

Room (Specialty)

  • 44 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(49 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Chadds Ford

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (1008)
The price is CHF 116
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Hampton Inn & Suites Chadds Ford

About this property

Holiday Inn Express Hotel & Suites West Chester by IHG

Hotel in West Chester with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Holiday Inn Express Hotel & Suites West Chester by IHG offers 75 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites West Chester by IHG. During your stay, you'll be close to West Chester University of Pennsylvania. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from West Chester University of Pennsylvania and 14 minutes from Longwood Gardens
Holiday Inn Express Hotel & Suites West Chester by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites West Chester by IHG. Self parking is free.

This West Chester hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, French, German, Hindi, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Local artist showcase
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel West Chester
Holiday Inn Express West Chester
Comfort Inn Brandywine Valley
Comfort Inn And Suites Brandywine Valley
Comfort Inn & Suites Brandywine Valley Hotel West Chester
Holiday Inn Express Hotel Suites West Chester
Holiday Inn Express Hotel Suites West Chester by IHG
Holiday Inn Express Hotel Suites West Chester an IHG Hotel
Holiday Inn Express Hotel & Suites West Chester by IHG Hotel

Holiday Inn Express Hotel & Suites West Chester by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1004 reviews
Rating 8 - Good. 282 out of 1004 reviews
Rating 6 - Okay. 103 out of 1004 reviews
Rating 4 - Poor. 68 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Wanda

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Robin, Addison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by to where I needed to be
Stayed 1 night in Apr 2025

10/10 Excellent

Maria Rebecca

Stayed 3 nights in Apr 2025

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh. Quick checkin with friendly staff. Decent breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christina was a gem. From my call to the hotel 🏨 to see if I could get early check-in, until I left today she provided superior service. On my way out, she said to come back soon. I will.
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel V

Stayed 2 nights in Mar 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in excellent condition - room very comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast!
Stayed 3 nights in Mar 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming at check in. Plenty of parking and very clean!
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and front desk staff was all pleasant and helpful! Place was super clean and a lot of nice amenities in the rooms. Will def stay again!
Stayed 1 night in Mar 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service
There was no warm

10/10 Excellent

Alisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel and Staff

Staff was very Nice, even allowed me to extend my check out time due to being in town for a Womens Conference!! Thank you for the accommodation Will stay again if I’m town again.
Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Stayed 1 night in Mar 2025

10/10 Excellent

Derrick

Stayed 1 night in Mar 2025

10/10 Excellent

CESAR

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Ezequiel, Harrisburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and Quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often and always satisfied, clean, convenient, comfortable, friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Anona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Pool heater wasn’t working well but overall clean place.
Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Terrible breakfast

The stay was ok, the breakfast was the worst I have ever had at a Holiday Inn. Everything was cold, the room Opened late even.
Stayed 1 night in Mar 2025