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Hotel North Pole

2.0 star property

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Photo gallery for Hotel North Pole

Exterior
Double Extended Stay Suite | Desk, blackout curtains, iron/ironing board, free WiFi
Meeting facility
Lobby
Dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
449 N Santa Claus Lane, North Pole, AK, 99705
  • Place, North Pole Plaza
    ‪2 min walk‬
  • Place, North Pole City Hall
    ‪8 min walk‬
  • Place, Santa Claus House
    ‪17 min walk‬
  • Airport, Fairbanks, AK (FAI-Fairbanks Intl.)
    ‪22 min drive‬

Room options

View all photos for Handicap Accessible Queen Room

Handicap Accessible Queen Room | Desk, blackout curtains, iron/ironing board, free WiFi

Handicap Accessible Queen Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Handicap Accessible Double Queen Room

Handicap Accessible Double Queen Room | Desk, blackout curtains, iron/ironing board, free WiFi

Handicap Accessible Double Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Mini Suite Queen Room

Mini Suite Queen Room | Desk, blackout curtains, iron/ironing board, free WiFi

Mini Suite Queen Room

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Mini Suite Double Queen Room

Mini Suite Double Queen Room | Desk, blackout curtains, iron/ironing board, free WiFi

Mini Suite Double Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Extended Stay Suite

Extended Stay Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Extended Stay Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Extended Stay Suite

Double Extended Stay Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Double Extended Stay Suite

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Santa Suite

Santa Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Santa Suite

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel North Pole

A 24-hour fitness centre, a 24-hour business centre and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services and dry cleaning.
Hotel North Pole offers 70 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This North Pole hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel North Pole, you're just a quick walk from North Pole Plaza. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 0.4 mi (0.6 km) from Santa Claus House and 9.1 mi (14.7 km) from Chena River
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hotel North Pole. Free self parking is available.

This North Pole hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property does not provide rollaway/extra beds.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel North Pole

North Pole Hotel

Hotel North Pole Hotel

Hotel North Pole North Pole

Hotel North Pole Hotel North Pole

Hotel North Pole Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 147 out of 257 reviews
Rating 8 - Good. 83 out of 257 reviews
Rating 6 - Okay. 20 out of 257 reviews
Rating 4 - Poor. 5 out of 257 reviews
Rating 2 - Terrible. 2 out of 257 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice rooms, very convenient, very good breakfast.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sean

Liked: Amenities
Great rooms friendly staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

MaryAnn

Great central location near attractions and great restaurants.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff. Clean rooms, restaurants within walking distance
Stayed 1 night in May 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property Staff is really great
Stayed 1 night in May 2024
Verified

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel North Pole is the best place we’ve stayed at all week while in the Fairbanks area
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful with anything we needed. Would love to stay there again.
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, the staff was mostly nice, the location is good, breakfast was small but adequate.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Awesome place great value and clean
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, in the middle of town, staff very friendly, room excellent
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Mia

Liked: Cleanliness
The room was decent. Customer service was nice. We tried to like the stay it’s just that we didn’t get a bathtub. Traveling with kids and ending the day with a bath would’ve been nice.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An unusual location for a hotel but turned out to be so special! The staff was excellent and super helpful
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy & Clean

This hotel is very classy and comfortable. It is always extremely clean and that is why we stay here.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Karubakee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super helpful and great to talk to! They recommended me food and sightseeing options that I loved.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Location worked great. Staff very friendly and clean facility.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, helpful staff! We would definitely return here!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

This hotel was excellent. Very pretty, clean and comfortable. Close to everything in North Pole and Fairbanks.
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Alan

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were great and very nice. The not so good. The breakfast included was a microwave your pick of a grocery store breakfast bowl. The room was clean but an odd layout with a separate shower toilet room and separate room for sink. The furniture and bed were old and the chair in the room had no cushion remaining. For the money not a very good room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely pet friendly! They even give you a dog bed and bowls!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very quiet, and clean.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great option to stay in North Pole. The room was excellent. Bed was comfortable. It was nice to have an included breakfast. I would stay here again.
Stayed 1 night in Nov 2024
Verified

8/10 Good

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility Loved this spot. Only thing lacking is a hot tub.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest, friendliest place this business traveler has stayed. Recommend it!
Stayed 1 night in Jul 2022
Verified

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place.

We were surprised by this nice hotel in North Pole. We had not been impressed by so many hotels we had driven past and found this one modern, clean and comfortable.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice economical hotel. Continental breakfast left a lot to be desired.
Stayed 1 night in Jul 2022