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Greenbank Hotel

4.0 star property
VIP Access

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Photo gallery for Greenbank Hotel

Terrace/patio
Creator video
View from room
2 bars/lounges, gastropub
Luxury Suite, 1 King Bed, Balcony, Harbour View | Balcony view

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Harbour side, Falmouth, England, TR11 2SR
  • Falmouth University
    ‪17 min walk‬
  • National Maritime Museum Cornwall
    ‪3 min drive‬
  • Gyllyngvase Beach
    ‪4 min drive‬
  • Newquay (NQY-Newquay Cornwall)
    ‪43 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Room, Harbour View

Deluxe Double or Twin Room, Harbour View | 1 bedroom, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room, Harbour View

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Balcony, Harbour View

Luxury Suite, 1 King Bed, Balcony, Harbour View | 1 bedroom, desk, iron/ironing board, free WiFi

Luxury Suite, 1 King Bed, Balcony, Harbour View

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room, Harbour View

Family Double or Twin Room, Harbour View | 1 bedroom, desk, iron/ironing board, free WiFi

Family Double or Twin Room, Harbour View

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • Harbour view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Harbour View

1 bedroom, desk, iron/ironing board, free WiFi

Superior Double or Twin Room, Harbour View

9.8 out of 10
Exceptional
(10 reviews)
  • 25.0 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Twin Room

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Triple Room

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed OR 1 King Bed and 1 Single Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi

Superior Double or Twin Room

9.0 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single , Inland View

Classic Single , Inland View | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Single , Inland View

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room, Harbor View

1 bedroom, desk, iron/ironing board, free WiFi

Classic Twin Room, Harbor View

8.8 out of 10
Excellent
(3 reviews)
  • Harbour view
  • Sleeps 3
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Classic Single , Harbor View

Classic Single , Harbor View | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Single , Harbor View

9.2 out of 10
Wonderful
(7 reviews)
  • 15 sq m
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room, Harbour View

Classic Double Room, Harbour View | 1 bedroom, desk, iron/ironing board, free WiFi

Classic Double Room, Harbour View

9.6 out of 10
Exceptional
(17 reviews)
  • 18 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double Room

8.6 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Greenbank Hotel

Eco-certified hotel with 2 restaurants and free breakfast
2 restaurants, 2 bars/lounges and a meeting room are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Greenbank Hotel offers 61 accommodations with coffee/tea makers and complimentary bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Falmouth hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Greenbank Hotel. During your stay, you're just a quick walk from Falriver Visitor Information Centre. Free WiFi in public areas, free self-parking and 2 restaurants are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine with ocean views at The Water's Edge, one of the property's 2 restaurants and 2 bars/lounges
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Falriver Visitor Information Centre and Falmouth Art Gallery
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Greenbank Hotel. Self parking is free.

This 4-star Falmouth hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.
The Water's Edge – Overlooking the ocean, this restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner.
The Working Boat – On-site gastropub. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • The Water's Edge
  • The Working Boat

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Greenbank Hotel Falmouth
Greenbank Hotel
Greenbank Falmouth
Greenbank Hotel Falmouth, Cornwall
Greenbank Hotel Hotel
Greenbank Hotel Falmouth
Greenbank Hotel Hotel Falmouth

Greenbank Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 722 out of 1006 reviews
Rating 8 - Good. 209 out of 1006 reviews
Rating 6 - Okay. 56 out of 1006 reviews
Rating 4 - Poor. 15 out of 1006 reviews
Rating 2 - Terrible. 4 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

This hotel has amazing views and excellent service.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Not great value

For the price I was expecting slightly better. We booked a superior room, but it was very dated. The bed was uncomfortable with springs poking into our backs. The fridge was also very noisy and we could hear upstairs loud and clear. The breakfast was ok. No buffet, even for continental stuff, so fruit and granola portions were tiny. No salmon available one of the mornings and the coffee had grains. The waiting and housekeeping staff were amazing. So friendly and accommodating. We won’t stay here again but it wasn’t terrible.
Stayed 3 nights in Apr 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Kota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay - bathrooms seem to have been recently updated, plenty of amenities and excellent staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dimi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter weekend

Well surprised with the hotel/location and the priced we paid
Stayed 3 nights in Apr 2025

10/10 Excellent

Laura

Stayed 2 nights in Apr 2025

10/10 Excellent

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and a delicious breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful in every way
Stayed 2 nights in Mar 2025

8/10 Good

Charlayne

Liked: Cleanliness, property conditions & facilities, room comfort

Overnight stay

Lovely spacious room & bathroom. Breakfast was a bit chaotic. Lots of staff but no obvious plan of action.
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Nice clean room, but the highlight was the excellent food in the restaurant. Both dinner and breakfast were delicious and high quality.
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay again and would happily go back to the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice hotel particularly if you get a river facing room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely seaside hotel!

Drinks were good. Dinner was yummy, hot & fresh. Room nice, clean & spacious. As Seniors, they gave us all the assistance we needed. All employees we encountered were pleasant & professionals.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely hotel with friendly courteous staff. The bedrooms are large and well appointed. Breakfast is cooked to order and eaten overlooking the harbour. There are 2 places to eat on site for lunch and dinner or you can walk into Falmouth. We thoroughly enjoyed our 3 night stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anniversary stay

Enjoy our stay, on level 3 lovely views, didn’t like vent smell fro kitchen coming in room when window open
Stayed 1 night in Mar 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable night

Another very good stay at the Greenbank. Very comfortable night.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

We had a lovely night away the room was perfect and the staff were very welcoming.The breakfast was amazing with a beautiful view.
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel nice but not a good night sleep.

We booked a superior room for one night stay and were in 134 which is right next to the road. The room was nice, well equipped and clean but we were woken up through the night by traffic and early morning by deliveries to the hotel so did not get a good night's sleep. Breakfast was very good with plenty of choice. I did mention the problem regarding the traffic noise and the receptionist was apologetic agreeing that there was traffic and delivery noise. Never having stayed there before it would have been nice if we'd been informed of this earlier.
Stayed 1 night in Mar 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, staff & service
Very nice and comfortable
Stayed 7 nights in Mar 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Warm and welcoming
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel with great facilities and staff. Very good breakfast.
Stayed 4 nights in Mar 2025