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Zalagh Parc Palace

4.5 star property

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Photo gallery for Zalagh Parc Palace

Property amenity
Minibar, in-room safe, individually decorated, desk
Indoor pool, 2 outdoor pools, pool loungers
Fountain
Front of property

Reviews

5.4 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Parking included

Explore the area

View in a map
Lot Oued Fes, Route de Meknes, Sebaa Rouadi, 30100
  • Place, Borj Fez Mall
    ‪12 min drive‬
  • Place, Blue Gate
    ‪14 min drive‬
  • Place, Zaouia Sidi Ahmed Tijani
    ‪15 min drive‬
  • Airport, Fes (FEZ-Saiss)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, individually decorated, desk

Deluxe Double or Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Luxury Single Room, 1 Single Bed, Balcony, Garden View

Minibar, in-room safe, individually decorated, desk

Luxury Single Room, 1 Single Bed, Balcony, Garden View

  • 35 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Minibar, in-room safe, individually decorated, desk

Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

Presidential Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Zalagh Parc Palace

Luxury resort with 4 restaurants and 2 outdoor pools
Along with 4 restaurants, this smoke-free resort has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, a nightclub and 2 bars/lounges are on-site.
Zalagh Parc Palace offers 488 accommodations with private pools and minibars. Rooms open to balconies. This individually decorated accommodation has separate dining areas. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a health club are featured at the resort. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include Access to hot tub, a sauna, a fitness centre and a children's pool.

Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
During your stay at Zalagh Parc Palace, you'll be close to Fes Country Club. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at La Cloche, one of the property's 4 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with body scrubs, facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • 5 minutes by car from Fes Country Club and 6 minutes from Aux Merveilles du Tapis
  • Airport shuttle service available for a fee
Zalagh Parc Palace offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and an indoor pool. There are 4 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a seasonal outdoor pool, and a health club are also featured at the luxury Zalagh Parc Palace. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4.5-star Sebaa Rouadi resort is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
La Cloche – This buffet restaurant specialises in international cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • La Cloche

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Personal motorised watercraft
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Bowling alley
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Private pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels
  • Private pool

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 86.89
  • New Year's Eve (31 December) Gala Dinner per child: EUR 60.00 (from 2 to 12 years old)
  • A tax is imposed by the city: EUR 0.81 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: EUR 0.81 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 20 per vehicle (one way)
  • Rollaway bed fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Zalagh Parc Palace offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Zalagh
Zalagh Parc Palace
Zalagh Parc Palace Fes
Zalagh Parc Palace Hotel
Zalagh Parc Palace Hotel Fes
Zalagh Parc Palace Resort Sebaa Rouadi
Zalagh Parc Palace Sebaa Rouadi
Zalagh Parc Sebaa Rouadi
Zalagh Parc Palace Resort
Zalagh Parc Palace Sebaa Rouadi
Zalagh Parc Palace Resort Sebaa Rouadi

Reviews

Zalagh Parc Palace Reviews

5.4

7.2/10

Cleanliness

5.6/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

2.0/10

Eco-friendliness
Rating 10 - Excellent. 5 out of 47 reviews
Rating 8 - Good. 9 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 11 out of 47 reviews
Rating 2 - Terrible. 12 out of 47 reviews

Reviews

6/10 Okay

Manuel, Rabat

Travelled with family
Liked: Cleanliness, staff & service
I suppose this was a great hotel when new, but time took cost and now it needs a renovation. Also, it is a better option if you have a car because its location.
Stayed 2 nights in Dec 2019

10/10 Excellent

Michael

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

Very friendly hotel staff. Comfortable rooms, breakfast good quiet relaxed atmosphere.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend to anyone

I loved the stay the staff was wonderful
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Overall good,

Nice hotel, the decoration it’s very epic, however you can tell the facilities are old. Like 10 minutes away from downtown. the pool was being remodeled so is not available at least in this period.
Stayed 1 night in Apr 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed atmosphere

Very relaxed atmosphere, food dishes limited choice but very tasty what was there. Small problem bathroom but was fixed very quickly without hassle, We arrived by car and security was very helpful in allocating safe parking space under cover.

6/10 Okay

Verified traveller

Good value. Preferred location for me. Good breakfast.
Stayed 1 night in Jan 2018

4/10 Poor

Said

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Nice hotel. Nowhere near anything.

No WiFi in the room as usual in Morocco. Crap WiFi in the lobby. Dreadful breakfast.altogether a disappointment.

2/10 Terrible

osman, CapeTown

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AWFUL PERSONIFIED

awful hotel, awful staff, awful breakfast hotel should be given a -1 star rating! pls stay elsewhere!

4/10 Poor

Kiwi woman, Morocco

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not 5 Star

Beautiful building. Not many in the hotel so no buffet breakfast despite already having paid for a buffet breakfast! Instead presented with piles of cakes (I don't eat cakes for breakfast) something that looked like luncheon sausage that I didn't eat and some cheese under glad wrap along with a few very dry dates and figs. No toast bread at any time, just rolls difficult to toast. An omelet upon request came with more cheese than egg. Very poor. When a tour came in for a night it all changed and a buffet breakfast became available tho even that was not good. I would rate the service as 3 star at best. The outdoor swimming pool was only half full on arrival and guests were told for several days in succession that it would be available tomorrow. Also was , suddenly full when the tour party came in and suddenly waiters appeared around the pool and so did a pool guy who dished out a few towels when requested. None of this was available the rest of the time. When I advised the manager that I had paid for a buffet breakfast and outdoor pool he told me that there were not enough guests to warrant a buffet breakfast. There were at least 14 that I saw that day. Only one of the lifts worked and it could certainly have been cleaner, mostly it smelt like fish. The rooms were cleaned well tho I had to ask for fresh sheets after 4 nights. Once the outdoor pool was full it was great. Most of the staff did not speak English. A beautiful hotel let down by the poor service.

4/10 Poor

Ed, Johannesburg, South Africa

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Zalagh Parc Palace, Fez

The hotel is located far from the medina (25Dh taxi one-way) and the facilities are spartan. The bar fridge is empty and Internet access is not available in the rooms - access only near reception. The rooms are compact and cluttered with too much furniture. The staff are friendly and helpful. This establishment is rated 5 star - it should probably be a 3 star rated place though.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zalagh Parc Palace

The Hotel is very beautiful with a great pool and several restaraunts within the hotel. It is very accomodating to Western guests to include a lounge and pool bar. It can be difficult to find alcohol in parts of Morocco. Everything was very clean and the hotel staff was very pleasant and helpful. I would stay here again.

6/10 Okay

Michael, Boston, MA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unpleasant stay

The hotel looked nice and was well kept. What was less pleasing was the fact that there was no real hot water in the shower, only warm. Secondly, guests were charged 25 Dirhams (approx. $3) for 15 minutes use of the internet computer (the computer itself was nearing it's last breath), and worst of all, not all, but some of the staff were unpleasant, the worst being the head waiter at the restaurant, after 'suggesting' I pay for my meal immediately (rather than put it on my tab), I took out my wallet to pay, he forcefully put his hand in it and pulled out the money he claimed I owed him.

2/10 Terrible

Iunes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre qui donne sur la route aucune insonorisation je n arrive pas à dormir ! Je suis rester 45 min à l accueil car il ne trouver pas ma réservation ! L hôtel ne vaut absolument pas le prix payer je ne fait jamais de mauvais commentaire et j ai eu de mauvaise expérience mais celle là c est la pire avec hotel.com
Stayed 1 night in May 2023

8/10 Good

Sabine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 17 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service est zéro La restauration est nulle La piscine c'est bien Le bruit la nuit Je ne recommande pas.
Stayed 2 nights in Jun 2019

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel loin d’etre un 5*

Cet hôtel est loin d’etre Un 5*....expté l’avceuil A la réception rien ne va , hôtel pas lumineux l’odeur de renfermement et de poussière est très prononcé ? Petit déjeuné laisse à désirer désolée cet hôtel ne mérite même pas 3*...le prix est beaucoup plus de ce qu’il vaut ....très déçue 😔
Stayed 2 nights in Mar 2019

4/10 Poor

anass

Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2019

4/10 Poor

karim

Liked: Cleanliness, staff & service, room comfort

Moyen

Hotel vieillissant a besoin d'un coup de jeune
Stayed 5 nights in Dec 2018

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Laeticia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

D E S A S T R E U X à fuir absolument

Déplorable! Personnel lent et incompétent. Pour commencer le check in fut désastreux. La modification de ma réservation n'avait pas été prise en compte par l'hôtel alors que j'ai eu le responsable des réservations au téléphone pour confirmer. Les réservations ne sont pas informatisées, aucun ordinateur à la réception, tout était marqué dans un grand cahier! En quelle année sommes-nous? J'ai choisi cet hôtel qui est supposé être un Palace 5 étoiles pour les services qu'il offre. Laissez-moi vous dire que le petit déjeuner laisse fortement à désirer. Deux piscine sur trois étaient fermées. L'une pour travaux, l'autre car c'est la basse saison. Ainsi que le bowling et billard. Nous pouvons donc pas profiter des services de l'hôtel car c'est la basse saison? C'est inadmissible! La piscine chauffée intérieur ne peut, selon la responsable, être chauffée que sur pour un minimum de quinze personnes. Ma réservation indiquait pourtant 2 personnes. Il aurait sans doute été judicieux de m'en informer au téléphone lorsque j'ai appelé! Les femmes de ménage entrent dans la chambre sans frapper. Changent les serviettes mais ne nettoient rien... Le wifi ne marche nulle part dans l'hôtel! Énorme déception! Je ne vous recommande absolument pas. D'ailleurs, les habitants sont racistes, on nous à craché dessus dans la rue et insulter sans cesse en arabe! (Nous sommes deux jeunes femmes noires) Je ne me sentais vraiment pas en sécurité. Pour ma part : Morocco is cancelled!
Stayed 5 nights in Jun 2018

2/10 Terrible

Lucien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

a eviter

Accueil a l arrivee tres desobligeant petit dejeuner tres moyen service desagreable couette dans la chambre tachee de sang des notre arrivee, non change pendant tout le sejour fauteuils dans salons taches, sales et trous de cigarette a l accueil refus de commander un taxi le soir au bar, sevice de cognac dans verre a ricard