2/10 Terrible
Rikki W.
3 Aug 2025
Very disappointing
Overall this location experience was just awful. Two days before check in I had not been given the access information. When reaching out to the owner Chris to touch base, he informed me that he had no knowledge of my booking, even though I had booked in December. He seemed extremely irritated and belligerent that I had booked his property, and proceeded to tell me it wasnt available. Communication was uncomfortable and I ended up reaching out to VRBO directly to get access information and was advised to use the chat within the app to communicate, that way there was proof of access being denied in order to get my full refund. After Chris was made aware of this, he then provided the information. Upon arrival the property was nothing like the pictures. There were mosquitoes and other bugs in the house. It was dirty, like no one had cleaned between guests. One morning there was dead cricket in bed when we woke up. The fire pits were not there as boasted. The floors were creaky and unstable. The downstairs bathtub wasn't even connected, so there was no place for my parents to shower given it was the only bathroom on the first floor. The tvs werent working. The wifi only worked in the same room as the router. Im sure at one time the property was beautiful. The pictures posted show that. The overall location was nice and quiet. Ive been using VRBO for years and this was the worst experience I've had with hosts and properties. It was just very disappointing for the family.
Rikki W.
Stayed 7 nights in Jul 2025