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Sunstar Alpine Hotel Flims

4.5 star property

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Photo gallery for Sunstar Alpine Hotel Flims

Indoor pool, outdoor pool
Sun deck
Exterior
Hypo-allergenic bedding, free minibar, in-room safe, desk
Sauna, hot tub, body treatments, body wraps, body scrubs

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
RUDI DADO, 8, Flims, Graubuenden, 7018
  • Place, Flims Ski Resort
    ‪5 min walk‬
  • Place, Lake Cauma
    ‪9 min walk‬
  • Place, Laax Ski Area
    ‪15 min walk‬

Room options

View all photos for Single Room (Budget)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room (Budget)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Single Room, Balcony

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room (Budget)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Budget)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room, Balcony

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Sunstar Alpine Hotel Flims

Jump on the free ski shuttle for a day on the slopes before returning to Sunstar Alpine Hotel Flims for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Sunstar Alpine Hotel Flims offers 81 accommodations with free minibar items and a safe. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Flims hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include body wraps, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Sunstar Alpine Hotel Flims, you're just a quick walk from Flims Ski Resort. You'll find features such as free breakfast, free WiFi in public areas and free train pick-up service.
  • Free buffet breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with manicures and pedicures, body treatments or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Flims Ski Resort and Lake Cauma
  • Free train station pick-up and ski shuttle service
  • Pets welcome for a fee (restrictions apply)
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Sunstar Alpine Hotel Flims helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an indoor pool, an outdoor pool and a sauna. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Flims hotel.

Guests are served a free buffet breakfast.
Sunstar Alpine Hotel Flims has a restaurant on site.
Carigiet – This restaurant specialises in Regional cuisine and only serves dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Parking on site (CHF 15 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Carigiet

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 420 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1908
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 15 per accommodation, per night
  • Rollaway bed fee: CHF 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Sunstar Alpine Flims
Sunstar Alpine Hotel Flims
Sunstar Flims
Sunstar Flims Hotel
Sunstar Hotel Flims
Sunstar Hotel Flims
Sunstar Alpine Flims Flims
Sunstar Alpine Hotel Flims Hotel
Sunstar Alpine Hotel Flims Flims
Sunstar Alpine Hotel Flims Hotel Flims

Sunstar Alpine Hotel Flims Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 115 reviews
Rating 8 - Good. 53 out of 115 reviews
Rating 6 - Okay. 5 out of 115 reviews
Rating 4 - Poor. 3 out of 115 reviews
Rating 2 - Terrible. 3 out of 115 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful experience set in natural surroundings

Sunstar hotels know true hospitality. They have exceptional attention to detail and we would have liked to have stayed at this hotel a week. The room was wonderful, the service was amazing and our room rate included lift passes which I think was such an incredible touch on an already wonderful experience. Absolutely no doubt I will be returning to this hotel.
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the Sunstar hotel has been sold

we enjoyed our stay, the hotel has a homey feeling, country style of the past, helpful staff, excellent breakfast buffet, quiet surrounding, in walking distance to the main ropeway station, and a most gracious front desk, all this making a great holiday though a bit short. was looking forward to return but it will not happen to my regret.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family stay, cool dayhikes to the lakes

Very family and child friendly place! Excellent service, crib and child chair provided anytime. There's also a playroom for kids, right next to the bar! :-)
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Lage. Guter Empfang. Sehr grosszügiger Büffet.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bonne adresse !

Excellent rapport qualité prix, bel hôtel très bien situé. C’est très intéressant de prendre la demi pension car on y mange très bien. Patron et personnel très sympathique, à recommander !
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL MARAVILHOSO....EXCEPCIONAL LOCALIZAÇÃO SHOW...ATENDIMENTO EXCELENTE....ACOMODAÇÕES UM CHARME....
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel als klasse Ausgangsbasis für Wanderungen etc, familienfreundlich
Stayed 2 nights in Jun 2019
Verified

8/10 Good

David

Liked: Cleanliness

Good, solid choice for a family with kids.

This was a good hotel for an extended family with kids with awesome shuttle service to the slopes. The reception/concierge was great--so friendly. This is an old hotel though. Yes, it is charming. But older furnishings, look, etc. Everything worked fine; no issues with TV, water, internet, etc. Large, clean bathroom, comfortable beds. Our particular room for 2 was on smaller side (other adults and kids stayed in another), but it did have a great terrace and the weather permitted us to use it. Breakfast was good and generous, more on the American (heavier) rather than European style of food, but great variety. We did not have dinner at the hotel, so cannot say anything about that. We did have drinks at the bar, and the service there left something to be desired. Our family enjoyed our drinks until staff started turning off all the lights at around 10ish, which to us is way too early. We moved ourselves to the lobby area to finish our drinks and conversation. The gentleman who shooed us out of the bar was working the breakfast room the next morning so perhaps he needed his rest. Also, the hotel is located very close to the bus drop off area. Upon arrival our GPS misled us and we ran around in circles, so we suggest really researching this before going. The area is fine; within short walking distance to plenty of small shops and restaurants. Overall a solid choice. We were here for peak of snowboarding season, so not inexpensive, but you pay for location!
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Sehr gute Lage und freundlicher + kompetenter Service
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great decor/ambiance in the hotel. Nice view from our balcony. Great pool area for relaxing after a day of skiing. Free shuttle to the slopes was great...no schlepping of equipment to the town shuttle!! Staff was extremely friendly. Would definitely stay here again!
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Gustav

Liked: Cleanliness, staff & service
Die Zimmer müssten erneuert werden. Kein Lift zum 5. Stock!!
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Überteuertes Hotel

Überteuertes Hotel für ein normales Standard-Zimmer. Die grösste Fläche des Hotels ist mit Teppich versehen. Das Teppich sieht mind. 35 jährig alt aus und verleiht einen schmudeligen Touch. Sollte mal ersetzt weden oder in heutiger Zeit ohne Teppich. Freundlichkeit des Empfangspersonal ist sehr nett.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flims/Laax skiing

The hotel is super friendly, clean, and has everything you need to enjoy the mountains in the area, either in winter or summer. They also have a very nice and clean wellness area, the pool is on the small side but is still very comfortable. For skiing you need to take the hotel shuttle or walk to the bus stop which is about a 5 minute walk. I would stay here again.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes Hotel mit super Wellness-Bereich. Gutes Essen und sehr freundliches Personal.
Stayed 7 nights in Jan 2019
Verified

2/10 Terrible

Malte

Liked: Cleanliness
Disliked: Room comfort

Massenunterkunft Jugenherbergsstyle

Wir haben für eine Nacht ein Zimmer für vier Personen gebucht. In der Buchungsbestätigung wurden vier Einzelbetten bestätigt, die sich vor Ort als zwei simple Pritschen herausstellten, wie man sie aus Jugendherbergen kennt. Diese wurde in ein sehr kleines Zimmer gequetscht, sodass man fast nicht mehr um das eine Queen Bett herumlaufen konnte. Das war eine riesige Enttäuschung, da normalerweise Beistellbetten klar ausgewiesen werden, dieses Hotel sich das aber verkniffen hat. Hätten wir gewusst, dass wir eben nicht vier Einzelbetten erhalten, wären wir niemals in das Hotel gefahren. Vor Ort wurde alles auf Fehler von hotels.com geschoben und man stellte sich quer und mir wurde empfohlen, das nächste Mal einfach über deren Seite zu buchen - ein nächstes Mal wird es aber hunderprozentig nach so einer Enttäuschung einfach nicht geben.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Xie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es ist zwar ein wenig weit von der Talbahnstation weg, aber der hervorragende Schuttle Service kompensiert es. Ich würde das Hotel wieder wählen.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

IVAN

VECCHIO HOTEL

OTTIMA POSIZIONE MA HOTEL VECCHIO E PERSONALE SCORTESE, COLAZIONE SCARSA
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel excellent buffet breakfast and nice location
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes hotel, zimmer war gross, personal sehr freundlich
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

ludwig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magi

Mycket mysigt och fräscht hotell i Schweiziska bergen, bra bastu och spa och nära till restauranger och natur.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Übernachtung war am Geburtstag, als Aufmerksamkeit des Hotel-Teams gab es eine handgeschriebene persönliche Karte und eine sehr gute Flasche Wein.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort

Bei 4 Sternen erwarte ich mehr

Das Hotel ist in die Jahre gekommen und wir haben wohl auch noch ein Budget-Zimmer erwischt. Ich fühlte mich eingeengt im Zimmer... Das Frühstück war sehr gut, aber der Frühstücksraum ist wie in einer Jugendherberge..
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for family

Fantastic hotel. Great atmosphere and location. Pianist played at night. Room with a great view. Included Breakfast was amazing. It felt like a 5 star hotel. Walking distance to a gorgeous lake with plenty of activities. We liked it so much that we delayed our departure time to our next destination.
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rekommenderas!

Mycket trevligt hotell, gratis parkering, pool och bastu. Gratis minibar på rummen!! Frukostbuffén var superb och den enda middagen vi åt på hotellet var också helt fantastisk! Bara några minuter till fantastiskt vackra Cauma-sjön.
Stayed 4 nights in Jul 2018
Verified

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities, room comfort
Single Room more spacious than expected, with bathtub. Facilities include sauna and steam bath, which facilitated me to relax myself after hiking around.
Stayed 2 nights in Jul 2018