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Villa Silvana by Waldhaus Flims

5.0 star property

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Sauna, steam room, Turkish bath/hammam, body treatments, aromatherapy
Lounge
Suite (Clerezza) | 1 bedroom, free minibar items, in-room safe, desk
Courtyard
Rainfall showerhead, free toiletries, hair dryer, bathrobes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Via dil Parc 3, Flims, GR, 7018
  • Place, Flims Ski Resort
    ‪2 min walk‬
  • Place, Laax Ski Area
    ‪9 min walk‬
  • Place, Lake Cauma
    ‪12 min walk‬

Room options

Superior Double Room

  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Deluxe Double Room

  • Mountain view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Deluxe Double Room Single Use

  • Mountain view
  • 27 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

Double Room (Silvana)

  • Mountain view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Superior Suite (Junior)

  • Mountain view
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Villa Silvana by Waldhaus Flims

Jump on the free ski shuttle for a day on the slopes before returning to Villa Silvana by Waldhaus Flims for a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Villa Silvana by Waldhaus Flims offers 34 accommodations with DVD players and minibars (stocked with some free items). This accommodation offers separate dining areas and includes sofa beds. A pillow menu is available. Flat-screen televisions come with cable channels and video game consoles. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Delight spa and beauty has massage/treatment rooms. Services include hot stone massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

During your stay at Villa Silvana by Waldhaus Flims, you're just a quick walk from Flims Ski Resort. Free breakfast, free WiFi in public areas and a free area shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • The 5 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to aromatherapy, manicures and pedicures or Thai massages at delight spa and beauty
  • Services include free babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes tennis courts, a 24-hour gym and a steam room
  • Steps from Flims Ski Resort and 11 minutes on foot from Laax Ski Area
  • Free local-area and ski shuttle service
  • Pets welcome for a fee
After a day on the slopes, enjoy treatments at the full-service spa and swim in the indoor and outdoor swimming pools. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 5 restaurants on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an attached winery, a complimentary children's club and a 24-hour fitness centre. You'll have access to the indoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Flims hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
The Grand – This fine-dining restaurant serves lunch, dinner and light fare. A children's menu is available.
Epoca – This fine-dining restaurant specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open selected days.
Il Tschaler – This restaurant specialises in local cuisine and serves lunch, dinner and light fare. Open 24 hours.
Ristorante Pomodoro – This restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. A children's menu is available.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World and Historic Hotels of Europe.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Limo/town car service
  • Parking on site (CHF 25 per day; includes in/out privileges)
  • Valet parking on site (CHF 25 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Epoca
  • Il Tschaler
  • Ristorante Pomodoro
  • The Grand

Things to do

  • 24-hour gym
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Helicopter/aeroplane tours
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis
  • Winery
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 1889
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Separate dining area

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Living room
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 3545 per pet, per day

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 135 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 25.00 per day (in/out privileges)
  • Valet parking fee: CHF 25.00 per night (in/out privileges)
  • Pet fee: CHF 3545 per pet, per day
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 135 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Villa Silvana im Waldhaus Flims Mountain
Villa Silvana im Waldhaus Flims Mountain Resort
Villa Silvana Waldhaus Mountain
Villa Silvana Waldhaus Mountain Resort
Villa Silvana Waldhaus Flims Hotel
Villa Silvana Waldhaus Hotel
Villa Silvana Waldhaus Flims
Villa Silvana Waldhaus
Villa Silvana im Waldhaus Flims Mountain Resort Spa
Silvana By Waldhaus Flims
Villa Silvana by Waldhaus Flims Hotel
Villa Silvana by Waldhaus Flims Flims
Villa Silvana by Waldhaus Flims Hotel Flims

Villa Silvana by Waldhaus Flims Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 19 out of 28 reviews
Rating 8 - Good. 9 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswert!

Tolles Hotel mit wunderschönem Spa und sehr guten Restaurants und Bars. Sehr zuvorkommende, freundliche Mitarbeiter und perfekte Sauberheit sowohl im Zimmer als auch in der ganzen Anlage. Natürlich alles entsprechend teuer ;-) Wir haben draussen parkiert und konnten aufgrund der Eisfläche die sich gebildet hatte nicht mehr wegfahren. Ein freundlicher Mitarbeiter hat uns sofort geholfen und uns innert 3 Minuten aus dem Parkplatz gezogen.
Stayed 2 nights in Mar 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kinderhotel?

Das Hotel ist sehr schön und das Personal freundlich und zuvorkommend. Leider war das Hotel beim Morgenessen total überfüllt mit Kindern, so dass wir um 07 Uhr frühstücken mussten, um noch ein wenig Ruhe zu haben. Der Anblick der noch halbvollen und stehen gelassenen Teller stimmte uns eher traurig. Das erinnert einem an „all inclusive“. Schade
Stayed 7 nights in Feb 2018
Verified

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bijzondere locatie

Bijzondere locatie, mooi authentiek gebouw, uitstekende service. Wat kleine badkamer maar verder mooie kamer.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 3 nights in Oct 2017
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in the Swiss alps

A truly magical experience in Flims at Waldhaus. The setting and the hotel are beautiful and the food is amazing. Perfect for an autumn break but we definitely want to return in winter and summer now!
Stayed 4 nights in Oct 2017
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfektes Aufenthalt

Perfekt! Von Check-in über Zimmerservice,Frühstück bis zu Abreise. Toll eingerichtete Zimmer. Super Wellnessbereich.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr tolles Hotel! Wunderbare schöne Lage! Super Frühstück. Einfach toll.
Stayed 1 night in Jun 2017
Verified

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax

Sehr schöne SPA, gut erneuertes Hotel mit allen Annehmlichkeiten in schönster Lage. Und einem Flair vergangener Zeiten...
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Très bien

Très bel établissement. SPA de grande qualité. Chambre familiale spacieuse. Le personnel pourrait peut etre mieux parler anglais et le restaurant gastronomique est fermé 3 jours par semaine en été (!) Mais le site est magnifique et les prestations restent de très bonne qualité.
Verified

10/10 Excellent

Josefine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel in wunderschöner Lage

Es ist sehr schön restauriertes Hotel mit großzügigem und schönem Wellnessbereich, top Restaurants und einem sehr engagierten, hilfsbereiten, freundlichen und kompeteten Personal!
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Würden sofort wieder buchen!

Erholsamer Aufenthalt in grandioser Umgebung
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goldener Herbst in Flims

Sehr zuvorkommendes Personal; schönes,grosses und sauberes Zimmer mit schöner Aussicht auf Films (Delight Doppelzimmer)-einzig der Föhn fehlte, wurde jedoch nachgeliefert; umfangreiches Frühstücksbuffet; leider war unsere Zeit zu kurz um das Spa zu nutzen. Alles in allem hatten wir einen grossartigen Aufenthalt im Waldhaus Flims Mountain Resort & Spa und Flims!
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Hotel

Alle Erwartungen wurden mehr als erfüllt, besonders das Frühstücksbuffet liess keine Wünsche offen.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wunderschöne lage, toller service

Sehr freundliches und aufmerksames Personal. Wunderschöne Parkanlage und grosszügiger, moderner SPA Bereich.
Verified

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful resort in Flims~

The quintessential Swiss spa experience, the Walhaus melds an old world five-star ambience with 21C spa, culinary and tech experience. The staff is authentic and friendly, from GM to dining room, room service and bartenders. True professionals who want to provide the finest service and they succeed. The food is excellent, if a bit expensive, and the views from the dining rooms, both Epoch and Rotunda are superb. Also good wine lists. I look forward to my next return to the lovely and relaxing Waldhaus Flims!
Verified

10/10 Excellent

Helmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend

Service and food is excellent I am traveling more the 50% out Of the year but never saw a breakfast buffet like this absolutly Fabulous We will come again
Verified

8/10 Good

Weekendbesucher

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr schöne Hotelanlage

Das Personal arbeitet hervorragend, ebenso wird die gesammte Hotelanlage mit dem Spa-Bereich höchsten Anforderungen gerecht. Einzig die Ausstattung des Zimmers ist wohl eher im drei Sterne Bereich zu suchen.
Verified

10/10 Excellent

uta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

exzellentes Hotel

Super, Wellness, sehr gutes Essen in der Rotoande.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Wir haben uns sehr gut erholt!

Es gibt 3 Dinge die ich bemängeln möchte. 1.: wir waren im hoteleigenen Restaurant essen. Das war nicht ok. 2.: wir wohnten im Silvana. Die Blumen außen in den Blumenkästen waren teilweise verwelkt. 3.: Kuchen den mein Mann gegessen hat hat war mittelmäßig. Das sind Dinge, die ich in einem solchen Hotel nicht erwarte. Nur durch den guten Service, und alles andere das man nur mit toll, toll, toll bewerten kann, werden wir sicher wieder kommen.
Verified

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Dagar i Juli

Vi sökte en övernattning på väg till Comosjön och fann detta ledigt på hotels.com. Ett underbart hotell med flera byggnader. Pool och spa är fantastiskt. Hit vill vi åka igen.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sich für einmal wie ein König fühlen...

Wunderschön, entspannend, super Service und traumhafte Hotelanlage, einmaliger Service, einfach nur top!! Lage des Hotels umgeben von Natur, Wald, ruhiger Ort, sehr schöne Wellnessanlage, sehr sauber. Essen auch excellent.
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2018
Verified

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017
Verified

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort