Overall our stay was quite good. The hosts allowed us to drop off our bags before check-in, allowing us to begin our visit eurned after to Florence. However, when we returned a couple of hours after check-in time, our room had still not been cleaned. This was extremely frustrating, but the hosts acted quickly, and the 2 Percys did a quick, thorough job getting things right. The only other blemish was one bedroom did not have a working t.v. That being said, the apartment is beyond spacious, the kitchen is adequately equipped and the location is ideal for visiting the city.