2/10 Terrible
Nicolas
Travelled with family
18 Apr 2025
Disliked: Staff & service, amenities
The hotel is located on the fourth floor, which is a bit unusual, but there are many quirky places in Italy and we've stayed in some of them. We'd booked a room for three people as we were travelling with our son. The room was very basic, with barely enough space for a double and single bed. There was also a fusty smell in the room. On the plus side, the bathroom was new and clean. The major problem with the hotel was that on the second day, a school group arrived and from that point on it was chaotic. The hotel thought it reasonable to have us in a room amongst the school group. The noise into the night was unacceptable. At midnight, a group of teachers were sitting outside our room playing cards, there was shouting and shrieking, banging on doors well into the small hours. At breakfast the next morning there were so many school kids around the only places on offer were on a shared table with the school group. We complained to the hotel about the noise but have not had a satisfactory response. The idea that they were unaware of the noise issue is frankly ridiculous. So, book this hotel at your peril. Our experience was of a youth hostel, not a hotel.
Nicolas
Stayed 2 nights in Apr 2025