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Hotel Alessandra

2.0 star property
VIP Access

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Photo gallery for Hotel Alessandra

Lobby sitting area
Suite, River View (Baccio) | Living area | TV
City view from property
Classic Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Borgo Santi Apostoli 17, Florence, FI, 50123
  • Place, Palazzo Vecchio
    ‪3 min walk‬
  • Place, Piazza della Signoria
    ‪3 min walk‬
  • Place, Uffizi Gallery
    ‪5 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room

Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Private Bathroom (External)

Single Room, Private Bathroom (External) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room, Private Bathroom (External)

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, River View

10.0 out of 10
Exceptional
(7 reviews)
  • River view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, River View (Baccio)

Suite, River View (Baccio) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, River View (Baccio)

  • River view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

  • Sleeps 4

View all photos for Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room

  • Sleeps 1

View all photos for Single Room With Private External Bathroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Single Room With Private External Bathroom

  • Sleeps 1

View all photos for Basic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Basic Double Room

  • Sleeps 2

Superior Double Room With River View

  • Sleeps 2

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

  • Sleeps 3

View all photos for Junior Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 3

View all photos for Classic Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2

Suite With Terrace

  • Sleeps 4

View all photos for Deluxe Room With City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room With City View

  • Sleeps 2

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About this property

Hotel Alessandra

A bar/lounge, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance and a front desk safe are on-site.
Hotel Alessandra offers 25 air-conditioned accommodations with a safe and a hairdryer. Televisions come with satellite channels.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the sightseeing around Hotel Alessandra. During your stay, you're just a quick walk from Ponte Vecchio. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Salvatore Ferragamo Museum and 3 minutes on foot from Piazza della Signoria
Hotel Alessandra offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Alessandra also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe.

This Florence hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 13 for adults and EUR 13 for children
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 13 for adults and from EUR 13 for children
  • Nearby parking fee: EUR 28.00 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alessandra Florence
Alessandra Hotel
Hotel Alessandra
Hotel Alessandra Florence
Hotel Alessandra Hotel
Hotel Alessandra Florence
Hotel Alessandra Hotel Florence

Hotel Alessandra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 564 out of 849 reviews
Rating 8 - Good. 208 out of 849 reviews
Rating 6 - Okay. 53 out of 849 reviews
Rating 4 - Poor. 13 out of 849 reviews
Rating 2 - Terrible. 11 out of 849 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

Chase

Th
Stayed 1 night in Nov 2025

10/10 Excellent

Vadim

Stayed 1 night in Nov 2025

10/10 Excellent

Vadim

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very friendly and helpful staff, delicious breakfast, amazing location. If in Firenze again, this is the place to stay!
Stayed 3 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable… Extremely helpful and friendly staff… Breakfast is fantastic!
Stayed 3 nights in Nov 2025

10/10 Excellent

Mery

Liked: Cleanliness, amenities, property conditions & facilities
One block from the PONTE Vechio, this Pensione is right out of the movies! Beautiful location, the service was impeccable. We are here in November so the weather was perfect for sleeping with the windows open. Highly recommended if you want to be in the heart of beautiful Florence.
Stayed 5 nights in Nov 2025

10/10 Excellent

joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Walk to everything…one block away from the Arno river. very clean, comfortable room and pillows. Wonderful staff! Everyone there was extremely kind, helpful and informative. Sweet little terrace with a lovely water view. Do not hesitate to book this property.
View from the terrace
River Arno, 2 min walk from hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

RODRIGO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent customer service! Thank you!
Stayed 3 nights in Nov 2025

8/10 Good

Randal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Lang

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel and location. Will stay here next time we're in Florence.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Nov 2025

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ciao Andrea, Monti, Lorenzo, and Matteo! Grazie mille!!! My mom and I absolutely loved our stay at your beautiful hotel in the heart of Florence! The location couldn’t be better. Everything is just a short walk away, from amazing restaurants to all the iconic sights. Everyone at the hotel was so kind, welcoming, and incredibly helpful. Our room was spacious, spotless, and had the most beautiful views. I truly can’t thank you all enough for making our stay so special. There’s even a small lift that fits one person, convenient for getting luggage upstairs! I’ll definitely stay here again next time I’m in Florence and will be recommending your hotel to all my friends!
Stayed 5 nights in Nov 2025

10/10 Excellent

Fahad, Victorville

Stayed 1 night in Nov 2025

10/10 Excellent

Juliana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely great! Wish we could’ve stayed longer.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location to explore Florence! Monti, Alessandra, and Lorenzo make you feel like family. We will absolutely stay here again when in Florence.
Stayed 1 night in Oct 2025

8/10 Good

Justine

Liked: Staff & service, property conditions & facilities, room comfort
An old building with its issues but overall it was good. The shower did not drain at all, and the elevator is tiny but it worked well. The age of the building adds to its charm.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Continental breakfast was outstanding. The hotel was right in the heart of Florence, within easy walking distance to all the sites. The staff was very helpful. The room was spacious and clean. It included a safe for valuables.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely wonderful and so knowledgeable!! Staff were so funny, and Monty and Andrea?were teaching us to speak Italian!! Very central we walked miles and miles every day, but everything was within walking distance. I would recommend this place to anybody!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were set to stay in Florence for three days before joining a tour group for the rest of our vacation. I chose Hotel Alessandra because it seemed to have the best combination of price, location, and overall charm/vibe. We were not disappointed at all. We were delayed a day when a connecting flight was canceled. When we arrived to check in we were told that they felt bad for us that that happened and that we'd get free breakfast for the days that we were there. They definitely did not have to do that, but every part of the staff was above and beyond with kindness and helpfulness throughout our stay. The location was superb with the entrance in a quiet alley (Florence is one of the safest cities I've been in, so don't worry about that), but you are truly right in the middle of things with great shops, restaurants, and landmarks all very, very close. I'm sure all of the rooms are different because of the age of the building, but ours was palatial, with parquet flooring, huge windows overlooking the river, and a full bathroom with tub. A couple of tips: 1. Stairs. The building was built in the 1500's so there are a lot of stairs. The lift doesn't start until the first landing, so there will be at least a few stairs every time you come or go. BUT… 2. While the lift looks strange (built into the middle of the stairwell, don't be afraid of it. It functions perfectly and is part of the experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff- very accommodating
Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service
Vintage but clean and spacious room. Had air conditioning but was not needed because temperature was nice. Great staff always committed with giving a great service. Very diligent and enthusiastic. 30 steps to get to an elevator which accommodates 1 person plus luggage, doable but has to be taken into consideration for elderly and people traveling with kids.
Stayed 2 nights in Oct 2025

10/10 Excellent

Francisco

Stayed 1 night in Oct 2025

10/10 Excellent

MELANIE, LOUISVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most amazing find!! Such a beautiful hotel on an amazing street and so close to EVERYTHING!! Monte and Alex checked us in and just wonderful! Our room was so spacious I left a garment lol .. and they arranged mailing it for us! Definitely would stay here again!! And definitely need to get back to Florence .. so magical
Stayed 1 night in Sep 2025

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! Location..great! Breakfast…very good. However I can only give the hotel 4 stars because of the stairs. 100 stairs to get to our room. Only but still 50 if you take the elevator part of the way. I feel the hotel needs to make this clearer as this could greatly effect future guests choices.
Stayed 5 nights in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location to visit places like the Uffizi, the Galleria, Ponte Vecchio, and close to so many amazing food options and shopping areas. It’s an old building, but the facilities are wonderfully up to date and the front desk staff were absolutely excellent! Highly recommend to anyone visiting Florence!
Stayed 1 night in Oct 2025