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Hotel Ferretti

2.0 star property

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Photo gallery for Hotel Ferretti

Exterior
Reception
Property entrance
View from property
Front of property

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
Via Delle Belle Donne 17, Florence, FI, 50123
  • Place, Piazza di Santa Maria Novella
    ‪1 min walk‬
  • Place, Basilica of Santa Maria Novella
    ‪2 min walk‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪6 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪11 min drive‬

Room options

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Single Room, Shared Bathroom

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room, Ensuite

Desk, laptop workspace, free WiFi, bed sheets

Double Room, Ensuite

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Triple Room, Private Bathroom

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Double Room, Shared Bathroom

Economy Double Room, Shared Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Economy Double Room, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Private Bathroom (External)

Double Room, Private Bathroom (External) | Desk, laptop workspace, free WiFi, bed sheets

Double Room, Private Bathroom (External)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Ensuite

Desk, laptop workspace, free WiFi, bed sheets

Double Room, Ensuite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Single Room, Shared Bathroom

Desk, laptop workspace, free WiFi, bed sheets

Single Room, Shared Bathroom

  • Sleeps 1
  • Free Wi-Fi

View all photos for Double Room, Private Bathroom (External)

Desk, laptop workspace, free WiFi, bed sheets

Double Room, Private Bathroom (External)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Room, City View

View from room

Classic Room, City View

  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, City View

View from room

Superior Room, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Private Bathroom

Desk, laptop workspace, free WiFi, bed sheets

Family Room, Private Bathroom

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Superior Apartment, Private Bathroom

  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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Exterior
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About this property

Hotel Ferretti

Along with express check-in, this smoke-free hotel has express check-out and free Wi-Fi in public areas. Other amenities include multilingual staff assistance.
Hotel Ferretti offers 16 accommodations with free toiletries and a ceiling fan. Digital televisions are provided. Bathrooms include a shower with a rainfall showerhead.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Ferretti. During your stay, you're just a quick walk from Ponte Vecchio. You'll find features such as free WiFi in public areas.
  • Free WiFi
  • Services include a virtual front desk
  • Steps from Piazza di Santa Maria Novella and Basilica of Santa Maria Novella
As a guest of Hotel Ferretti, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces.

This Florence hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Conveniences

  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch TV with digital channels

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Contactless check-out

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property for check-in information

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per day (328 ft away)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property for check-in instructions. A virtual front desk provides assistance to guests.
Property Registration Number IT048017A1DVVF8DMY

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Hotel Ferretti.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ferretti Florence

Ferretti Hotel

Ferretti Hotel Florence

Pensione Ferretti Hotel Florence

Hotel Ferretti Florence

Hotel Ferretti

Hotel Ferretti Hotel

Hotel Ferretti Florence

Hotel Ferretti Hotel Florence

Hotel Ferretti Reviews

Reviews

6.4
Rating 10 - Excellent. 81 out of 398 reviews
Rating 8 - Good. 108 out of 398 reviews
Rating 6 - Okay. 79 out of 398 reviews
Rating 4 - Poor. 51 out of 398 reviews
Rating 2 - Terrible. 79 out of 398 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

Reviews

4/10 Poor

Artemy

Stayed 4 nights in Dec 2025

2/10 Terrible

Anshuka

Stayed 2 nights in Dec 2025

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities
No staff. Mouldy bathrooms. Nothing at all like the photos! Don't do it!
Stayed 3 nights in Nov 2025

6/10 Okay

Julia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bad: The shower was broken and there was no TP The good: The location & price was perfect You have to pick & chose your battles
Stayed 2 nights in Nov 2025

8/10 Good

Leah

Travelled with partner
Disliked: Amenities, property conditions & facilities
The location cannot be beat, but the building itself needs some care, and it would be good if someone was available 24/seven by phone. That being said, we would still stay there again, because we were only a few minutes away from everything.
Stayed 3 nights in Oct 2025

4/10 Poor

Leda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good option for an early or late train trip, it’s walkable distance from the station.
Stayed 1 night in Oct 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

JOHN, OLATHE

Liked: Cleanliness, staff & service, property conditions & facilities
Everything in Positano is up a hill but the walk and climb lets you experience the beautiful city.
Stayed 1 night in Oct 2025

2/10 Terrible

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check-in, guests are asked to send photos of their passport via email or WhatsApp. Unfortunately, their email does not function—likely due to an expired domain—leaving WhatsApp as the only option to send sensitive identification documents, which raises serious privacy concerns. We specifically paid extra for a private bathroom. However, when using it, I noticed water dripping from the ceiling. Upon closer inspection, it became clear that this was wastewater from the toilet in the room above us. This means human waste was literally dripping onto us while using the facilities—completely unacceptable and unsanitary. The ceiling was also heavily infested with mold. The bathroom was unusable, and we ended up having to go elsewhere just to use the restroom. We immediately contacted the property, and they replied the next day (24 hours later) saying someone would arrive within 10 minutes. When we returned, nothing had been addressed—the bathroom remained in the same horrifying condition. We requested a full refund, but have since received no response. There is no one available at the front desk, and communication is non-existent. The room itself had a broken sink. We were not given any blankets, just a single bed sheet. While I can tolerate minimal service, I cannot accept paying extra for what is clearly a biohazard. The lack of hygiene, safety, and customer support is completely unacceptable. Do not book here.
Major leak of the toilet above
Sink doesn’t work
Very bad leak that’s been there a long time
Mold everywhere in private bathroom
Stayed 2 nights in Oct 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: close to rail station. Bad: no toilet paper despite numerous requests, shower mixer missing so could not wash, dirty sheets on bed. There were roadworks happening outside from 11pm till 2am so could not sleep despite using earplugs. Nobody at reception in the morning to discuss our concerns. Worst hotel ever! Plus they tried to overcharge the city tax.
Stayed 1 night in Sep 2025

2/10 Terrible

Skylar

Disliked: Staff & service, property conditions & facilities
The room I got did not look like the photos. The bathroom on my floor has no toilet paper for 1.5 days and there was no handle on the prison like shower so it only ran cold water. Overall hated my stay.
Stayed 2 nights in Sep 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities

Pickpocket Paradise

I was pickpocketed while checking in! Unbelievable. You had to use a code to get in the door at street level. The reception is upstairs. I got in the door at street level and there were two men in the hall talking. I had two large suitcases. One man immediately put out his cigarette and stated to lift the other end of my case. The other man stayed behind me and I lifted the 2nd bag upstairs. The 2nd man followed me up the narrow stairs. When we got to Reception, both men went back downstairs. There was a delay in getting my key. When I got to my room I discovered my pants pocket was cut open and my wallet was gone. There was a wash hand basin in the room with a small tablet of soap and a sachet of hand cream / moisturiser. I was also provided along with towels. However there was no outlet pipe attached to the hand basin so when I poured a bottle into the basin it splashed out on my feet.
Stayed 1 night in Sep 2025

6/10 Okay

FLORIN

They should invest in upgrading the rooms. Overall was not bad but for Europe you expect something more.
Stayed 1 night in Sep 2025

8/10 Good

Syed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location. But no air conditioning made it difficult in month of August. Otherwise it was nice and comfortable stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Tatiana

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever They never sent the code to get in has to call to the “emergency number” they gave it to me and the room number once I got in it was self check in there were no keys for the assigned room they told me, u call back again to the “emergency number” and they said they were en Rome so they couldn’t do anything. There was a guy that lives there but supposedly doesn’t work for the hotel but he was wearing a shirt with the hotel logo, he had no answers neither solutions he just stood there and look us trying to call the help number. I had to take the keys available and start opening doors to check what room was available. AVOID THIS “HOTEL” It is so sad that Expedia can’t do anything on this cases you guys should take care or your customers and help them with solutions. -1 stars to Expedia too.
This was the “lobby” one one was there and no keys for the rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Rachel

Disliked: Staff & service, property conditions & facilities
The location is great but for me that’s where it ended. The rooms are okay but without air conditioning in the hot summer it’s very hard to sleep.
Stayed 3 nights in Aug 2025

4/10 Poor

Mason

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap and not so cheerful

If you want location this will work.but nothing else really.ceiling fan was useless in the heat and lead to £ terrible night’s sleep
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Aug 2025

2/10 Terrible

Launa

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a terrible place. There is no AC in the room. The room was dirty. The shower knob was broken. And we found cockroaches in the room. We left as soon as we seen them and got a different hotel. Do not recommend. Find somewhere else to stay
Stayed 2 nights in Jul 2025

2/10 Terrible

Peter

Disliked: Staff & service, property conditions & facilities

Poor quality needs maintenance

The toilet runs continuously and randomly flushes all day and night. No handle on the shower to control the water. I had to find a bottle opener to be able to turn on the shower and control the temperature
Stayed 1 night in Jul 2025

10/10 Excellent

Darius

Stayed 3 nights in Jul 2025

6/10 Okay

Carlos

Stayed 2 nights in Jul 2025

2/10 Terrible

Shaianne

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE. Absolutely no front desk. We showed up and could not get our hotel room open. Dirty and poorly maintained place with absolutely awful customer service. Management would not answer the phone for us nor Expedia. Not sure why this listing isn’t removed.
Stayed 2 nights in Jun 2025

4/10 Poor

Patrick

Stayed 1 night in Jun 2025